Windows 10 various bsod

Question

Hi all,
it's my first time here and I'm in huge need of help. Starting from this summer my desktop got various type of bsod that involve one driver: ntoskrnl.exe. I tried to get some solution on the web but there are a lot of different problems related to the same driver, I tried some solution that didn't help, so I'm looking for help from someone more experienced than me.
Here a link to a log I did with V2 like I red on some other threads. Hope it works.

https://1drv.ms/u/s!Ah6ejrCrNAyunRWJ1uwSnE4StZPd?e=Ea4LMR

Thank you all for your help.

Gianmarco

Answer 1

The last BSOD was on 12/09/2022.

Looks good.

That will complete the troubleshooting.

Please mark the thread solved.

Double check to make sure that WDV has been turned off.

Make a new restore point.

Monitor the computer for the next week using Reliability Monitor:

https://www.howtogeek.com/166911/reliability-monitor-is-the-best-windows-troubleshooting-tool-you-arent-using/

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Answer 2

I shall suggest you go for clean installation as you are getting a myriad of BSODs and related errors.

Answer 3

There were some log files that were not able to be scanned.

During the troubleshooting please use English as the default language so that files can be scanned and read.

https://www.tenforums.com/tutorials/3813-add-remove-change-display-language-windows-10-a.html

https://www.tenforums.com/tutorials/136792-change-display-language-windows-10-a.html

1) Run tuneup plus and post a share link into this thread using one drive, drop box, or google drive

(bat scripts by design prompt antivirus software and require manual overrides)

https://www.tenforums.com/attachments/bsod-crashes-debugging/360137d1645183388-batch-files-use-bsod-debugging-tuneup_plus_log.bat

2) Check the RAM modules: CMW32GX4M2D3600C18 to see whether they are or are not on the ASUS Qualified Vendor List (QVL)

3) Run Memtest86 for two tests of four passes each (total eight passes)

https://www.memtest86.com/

Testing can be performed overnight while sleeping.

Just one error is a test fail and testing can be aborted.

Take pictures and post images or share links into this thread using one drive, drop box, or google drive.

Memtest86 has a feature to create text reports.

If possible please include text reports with images in the share links.

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Answer 4

Hello Gianmarco,

As a first step, I would suggest uninstalling the Norton Security software - it looks like the probable cause of 3 of the 5 crash dumps and is a plausible candidate in a 4th crash dump.

Gary

Answer 5

Tuneup plus results were good.

The first Memtest86 results displayed pass.

The computer has had BSOD throughout the year.

There were over 20 types of BSOD and live kernel bugchecks:

7E
133
139
153
157
162
192
1C6
21
3B
4E
50
94
A
BE
C2
D1
EF
F7
117
1CC

There were BSOD in Jan and Feb.

There were no BSOD in Mar, Apr, and May.

There were BSOD in Jun through Nov.

The frequency of BSOD increased in Aug.

BSOD were most frequent in Nov.

There were two Norton misbehaving drivers seen in the BSOD with bugcheck 139.

The other recent BSOD bugchecks were 192, 50, 162, and EF.

Some of the above findings are most frequently seen with malfunctioning hardware.

Please monitor the computer using Reliability Monitor:

https://www.howtogeek.com/166911/reliability-monitor-is-the-best-windows-troubleshooting-tool-you-arent-using/

For any BSOD post a new V2 share link into the newest post.

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