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I cannot log into my account

I have been unable to sign into my account for it seems like weeks now every time I try, it says either error or something went wrong. Please try again later.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-16T07:13:36.8066667+00:00
Brian Maddox 0 Reputation points
1 answer One of the answers was accepted by the question author.

Persistent SystemSettings.exe Crash (SettingsHandlers_nt.dll - Exception 0xc0000005) on Lock Screen Settings Page

Hello I am experiencing an intermittent crash with the Settings app (SystemSettings.exe) on Windows 11 Pro when navigating to or interacting with the Lock Screen settings page (Settings > Personalization > Lock screen), specifically around the…

Windows for home | Windows 11 | Performance and system failures
asked 2026-10-13T22:47:27.5+00:00
amralaa-8729 795 Reputation points
commented 2026-10-16T07:13:21.2066667+00:00
Clary-N 17,170 Reputation points Microsoft External Staff Moderator
1 answer

Roblox crashes when I disconnect Bluetooth

Roblox crashes when I disconnect from Bluetooth (headphones, mouse) How do I fix this? It only happens in Roblox, I got this issue when I updated the windows

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-16T07:12:57.4133333+00:00
Jaro ‎ 0 Reputation points
answered 2026-10-16T07:13:11.8566667+00:00

AI answer

1 answer

KEEPS GIVING ERROR MESSAGE

Every time I try to sign in it just gives me this message

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-10-12T17:55:22.3966667+00:00
Craig Foster 0 Reputation points
commented 2026-10-16T07:13:08.96+00:00
Emma1-N 13,780 Reputation points Microsoft External Staff Moderator
2 answers

Help update my word document

I had been using my word document all along but yesterday I try opening it and I was told to update it using my email address, which I did, but had been stressful. This is because I am being told the email I used is not matching the account. Could you…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-10-16T06:37:14.78+00:00
Malaak Kwai 0 Reputation points
answered 2026-10-16T07:12:40.1166667+00:00
JeseminQH 925 Reputation points Independent Advisor
0 answers

Web onenote did not sync work

I did some work on the web version of onenote, then closed my laptop. I then had onenote sitting in a tab for ~45 minutes, before closing my laptop again. I never closed onenote, restarted my computer, or shut it down. Despite this, all of my work was…

Microsoft 365 and Office | OneNote | For education | Windows
asked 2026-10-16T07:11:27.17+00:00
LOUIS JUNGHYO YOO 0 Reputation points
2 answers

Excel cut and paste not working after Updates

Initially the Excel cut and paste functionality failed after the KB5002914 update. I have removed the update and installed the replacement KB5002665. However the error has now returned. The error exist in worksheets that dont have conditional…

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-10-14T06:30:30.8433333+00:00
James Michael 0 Reputation points
commented 2026-10-16T07:10:55.8266667+00:00
James Michael 0 Reputation points
1 answer

Help me please

I don't know what to do i did say reset but still i cant get in and Im scared ill lose my exam stuff

Windows for home | Windows 11 | Install and upgrade
asked 2026-10-16T07:09:26.6433333+00:00
Carla Smal 0 Reputation points
answered 2026-10-16T07:10:37.2433333+00:00

AI answer

1 answer

Urgent: Azure nonprofit grant renewal failed - expires 5 October 2026 - Yayasan Learn Quran

Hello Microsoft Nonprofit / Azure Sponsorship Support, Our organization, Yayasan Learn Quran, is unable to renew its USD 2,000 annual Azure grant. The grant expires on 5 October 2026, and the renewal attempt on 30 September 2026 failed even though the…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,080 questions
asked 2026-09-30T12:11:25.8866667+00:00
Galih Ramadhan 0 Reputation points
edited the question 2026-10-16T07:08:14.08+00:00
Ana Mihaila (BLUEHAWK LLC) 0 Reputation points Microsoft External Staff Moderator
1 answer

What’s One Microsoft Teams Feature You Wish More People Knew About?

Hi everyone! I’m curious to know how you all use Microsoft Teams in your daily work. What features have helped you improve productivity, save time, or collaborate more effectively? Are there any hidden features or useful tips you think every Teams user…

Microsoft Teams | Microsoft Teams for business | Chats | Other
asked 2026-10-16T06:34:04.6166667+00:00
Mohammad Azeemullah Khan 0 Reputation points
answered 2026-10-16T07:07:18.54+00:00
Jade Ng 16,040 Reputation points Microsoft External Staff Moderator
1 answer

Is it that hard for the support team to find an email ID from an invoice?

DO NOT ask me to create a ticket, I have done that already and the support person assigned is trash. They are just repeating same thing and trying to delay the process so that I get charged every time and keep paying for their services. It has been over…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-10-13T21:04:52.48+00:00
Prajval Patel 0 Reputation points
commented 2026-10-16T07:06:43.9933333+00:00
Xavier-D 13,890 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Trying to access the and get live time audio from Calls.AccessMedia.Chat Access media streams in calls associated with this chat or meeting.

So with the below permissions we are able to get the audio streams to the bot so why it isint possible to transcribe the audio in real time.Im asking like is it possible to get the live audio through this permission. Calls.AccessMedia.Chat Access…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-10-16T06:24:51.1833333+00:00
Nikesh M 0 Reputation points
accepted 2026-10-16T07:06:43.3+00:00
Nikesh M 0 Reputation points
1 answer

Location of OTHER-DIST.TXT for Access 365 Runtime

The EULA for Access 365 Runtime includes the following statement: Right to Use and Distribute. The code and text files listed below are “Distributable Code.” OTHER-DIST.TXT Files. You may copy and distribute the object code form of code listed in…

Microsoft 365 and Office | Access | Other | Windows
asked 2026-10-16T06:25:41.52+00:00
Yuuko Matsuo (松尾 裕子) 0 Reputation points
edited an answer 2026-10-16T07:06:30.82+00:00
Dora-T 1,385 Reputation points Independent Advisor
1 answer

how to add agenda function to meetings

How do I add agenda function to meetings please so i can add notes during the meeting

Microsoft Teams | Microsoft Teams for business | Tasks | Manage tasks
asked 2026-04-01T06:19:03.8333333+00:00
Chiara Minchin 0 Reputation points
commented 2026-10-16T07:05:59+00:00
Jade Ng 16,040 Reputation points Microsoft External Staff Moderator
1 answer

Critical localization/translation bug in Windows 10/11 GPO (LocationAndSensors.adml) reverses policy logic

Hello. I would like to report a critical translation error in the Russian language pack for Windows 10 and Windows 11 Local Group Policy Editor (gpedit.msc). The text in the "Help" section for the location privacy policy is completely corrupted…

Windows for home | Windows 10 | Input and language
asked 2026-10-15T10:18:14.9+00:00
John Doe 0 Reputation points
answered 2026-10-16T07:05:52.04+00:00
Carl-L 23,620 Reputation points Microsoft External Staff Moderator
2 answers

Reset 2FA without access to Admin Portal

I'm a new administrator at the company. My predecessor left behind a 2FA account in the admin portal. We no longer have access to it. How, or who, can help me reset this access? When I log in, a code is sent to my Microsoft email address. But I never…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-15T10:57:40.8766667+00:00
Christian Uher 0 Reputation points
edited the question 2026-10-16T07:04:40.1533333+00:00
Daniel-Vo 7,050 Reputation points Microsoft External Staff Moderator
1 answer

How to delete individual redundant email addresses from the autocomplete list

I wish to delete individual redundant email addresses from the autocomplete list. The Copilot response: "If you want to remove specific email addresses from the autocomplete list and cache, you can do so by typing the first few letters of the email…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-16T07:03:59.81+00:00
charlie killick 0 Reputation points
answered 2026-10-16T07:04:19.27+00:00

AI answer

3 answers

CreateDirectory2W: is failure indicated by NULL or INVALID_HANDLE_VALUE?

I am reviewing a Win32 interop declaration for CreateDirectory2W and need to know the authoritative failure return value, before writing any code that acts on its returned handle. Microsoft Learn's CreateDirectory2W page declares a HANDLE return type and…

Windows development | Windows API - Win32
asked 2026-10-11T08:59:46.7366667+00:00
Massimo 0 Reputation points
edited a comment 2026-10-16T07:04:14.5366667+00:00
Zack Nguyen (WICLOUD CORPORATION) 245 Reputation points Microsoft External Staff Moderator
1 answer

how to update ms word document

i has experienced difficulty in updating my ms word document. kindly help me update it.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-10-16T07:02:16.61+00:00
Malaak Kwai 0 Reputation points
answered 2026-10-16T07:03:52.7466667+00:00

AI answer

1 answer

How can I combine multiple excel files into a single master file and have a button that can select the file that I want? The button will have many levels as the files are categorised

I have several excel files stored into a shared drive and each time my employee has to squint and select the correct file. These files are sorted in many folders. I wish to consolidate all the files into 1 master excel file and have several buttons that…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-10-16T04:21:58.4533333+00:00
Hyperlite31 0 Reputation points
commented 2026-10-16T07:02:30.6366667+00:00
Hyperlite31 0 Reputation points