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Cant Access Games - Some one else is playing on my account

So recently someone was able to get into my account, changed my password. I was able to get back in and I did the following; set up new password 2FA .. Check! email code .. check! signed out of all devices andd removed the attacker device…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-03T21:59:01.7933333+00:00
lauren wells 0 Reputation points
edited the question 2026-10-03T23:13:27.15+00:00
Gérard Oomens 132.5K Reputation points Volunteer Moderator
1 answer

Someone hacked my Microsoft email

Someone hacked my Microsoft email. He changed my password, recovery email and all security questions. How can I fix this? Also my hotmail now is not found when try to reset my password.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-03T22:28:11.33+00:00
Li Zhu 0 Reputation points
answered 2026-10-03T23:12:53.22+00:00
Estrella721 46,425 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Conducting account recovery with Microsoft Account Safety Team

This past month I attempted to recover my Microsoft account which was taken over and had the emails changed. I was emailed by the Microsoft Account Safety Team and to the best of my ability I followed the instructions I was given. I am confused however…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-30T21:18:13.6066667+00:00
alternateaccountforsinkypoo 20 Reputation points
commented 2026-10-03T23:12:13.2233333+00:00
Ian-T 13,100 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

calendar invites not showing

I'm not receiving the accepted my calendar invites confirmed to my calendar meetings

Outlook | Web | Outlook.com | Calendar
asked 2026-09-29T14:39:24.6466667+00:00
commented 2026-10-03T23:10:20.23+00:00
Ian-T 13,100 Reputation points Microsoft External Staff Moderator
1 answer

moving grouped files in onedrive not working

Hi there I seem to be having issues moving grouped files from 1 folder to another inside onedrive? I can select 1 photo at a time and the move here button is activated but when I select more than 1 it is not?? I have refreshed the page and closed and…

Windows for home | Windows 11 | Windows update
asked 2026-09-11T21:11:48.25+00:00
Envy 3d Landscape Design Jeff 10 Reputation points
commented 2026-10-03T23:09:56.9833333+00:00
Dave and Ann Casaus 0 Reputation points
0 answers

human representative at ms

How do I speak to a human representative regarding my account?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-03T23:03:33.6233333+00:00
Dana Zobel 0 Reputation points
edited the question 2026-10-03T23:09:45.6133333+00:00
Gérard Oomens 132.5K Reputation points Volunteer Moderator
1 answer

Outlook / Hotmail issues

Hi I can't seem to get my log into my hotmail account on my Iphone. I can't check my emails. This started a few weeks ago where I have tried to login and retrieve emails. I have tried everything. I did the online support, I went to BestBuy for help…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-09-29T17:40:34.73+00:00
Tammy Campbell 0 Reputation points
commented 2026-10-03T23:08:42.97+00:00
Ian-T 13,100 Reputation points Microsoft External Staff Moderator
1 answer

Establishment of an existing email account in Outlook 365

I need to talk to an agent. I am trying to establish an existing Comcast/Xfinity account in Outlook 365 on a MAC laptop using the latest version of Tahoe. I use Outlook on all of my apple devices, desktop Mac, iPhone and Ipad.

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-09-29T17:59:21.3+00:00
Jim Kimberly 0 Reputation points
commented 2026-10-03T23:08:31.49+00:00
Ian-T 13,100 Reputation points Microsoft External Staff Moderator
1 answer

Can’t log in with pin after changing password

I can’t log in on my desktop using my pin. And it won’t give me a chance to use my password. I thought I was being hacked and changed my PW but not the pin.

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-10-03T23:07:24.0333333+00:00
Christine Marchell 0 Reputation points
answered 2026-10-03T23:07:37.7566667+00:00

AI answer

2 answers

Frequent BSOD with different Error codes when trying to reinstall windows 11

Hello everyone, so i just got my laptop cleaned out and tried to reinstall windows and all of a sudden my laptop started to go in a BSOD loop with different types of error codes Like…

Windows for home | Windows 11 | Performance and system failures
asked 2026-10-03T02:49:12.0133333+00:00
SAMUEL LAODA 0 Reputation points
commented 2026-10-03T23:03:22.5033333+00:00
Ivan B 124.7K Reputation points Independent Advisor
3 answers

AB100 Certification

Completed AB100 assessment test and secured 900 , in transcript its showing passed however certificate not yet generated.

Microsoft Partner Center | Other
asked 2026-10-03T13:57:07.1933333+00:00
Rakesh Kumar Mahunta 0 Reputation points
answered 2026-10-03T23:00:19.49+00:00
Julian Sharp 44,206 Reputation points
1 answer

Canceling subscription

I want to cancel my subscription and I’m getting a run around

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-03T22:58:32.15+00:00
FRANK CORTIJO 0 Reputation points
answered 2026-10-03T22:58:45.07+00:00

AI answer

1 answer

New Outlook cannot add migrated IMAP account after hosting migration – INVALIDCREDENTIALS INTERACTIONREQUIRED

New Outlook for Windows – IMAP account cannot be added after migration to a new hosting provider I have an IMAP mailbox on a custom domain that was recently migrated from one hosting provider to OVH. The email address has not changed. Only the hosting…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-10-02T13:00:46+00:00
Sebastian Misiewicz 0 Reputation points
answered 2026-10-03T22:58:05.8533333+00:00
Hornblower409 16,075 Reputation points
1 answer

Request for Windows 11 ISO Direct Download Link (User in Iran – Regional Restriction) Body: Hello Microsoft Support, I am a user located in Iran. I need to download the official Windows

Hello Microsoft Support, I am a user located in Iran. I need to download the official Windows 11 ISO file to create a bootable USB flash drive and install Windows 11 on my laptop. Unfortunately, the official Microsoft download page…

Windows for home | Windows 11 | Install and upgrade
asked 2026-10-03T22:51:21.2666667+00:00
saeed bonbast 0 Reputation points
answered 2026-10-03T22:57:17.5266667+00:00
Gérard Oomens 132.5K Reputation points Volunteer Moderator
0 answers

How do I migrate from a direct Responses API call to an Azure AI Foundry Agent?

Hi, This is my first software project, and I'm not a professional developer, so please excuse me if I'm misunderstanding how Azure AI Foundry Agents are intended to be used. I have an Azure AI Foundry Agent that works correctly in Playground. My…

Azure API Management
Azure API Management

An Azure service that provides a hybrid, multi-cloud management platform for APIs.

2,841 questions
asked 2026-10-03T22:56:55.4833333+00:00
Camilla Steinsvik 0 Reputation points
2 answers

Unwanted "Groups" in Email and on calendar

I do NOT want to be added to any GROUP without my permission. I understand I can "Leave" once I was added and group spam mailed a few times and a bunch of people added to my contact list I dont want... BUT how do I prevent being added to the…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-07-10T18:02:40.3166667+00:00
JEFF or MICHAELLA SCHALLER 10 Reputation points
commented 2026-10-03T22:54:04.8466667+00:00
Jeffry P Belnap 0 Reputation points
2 answers

How to get the invoice receipt of GH-300 exam

Hi Team, I need invoice receipt of the GH-300 exam that i registered and appeared sometime ago , could you please provide me with the detail . Thanks and Regards , Nisha Agarwal

Community Center | Not monitored
asked 2026-10-02T23:18:42.3133333+00:00
AgarwalNisha-7021 0 Reputation points
answered 2026-10-03T22:53:31.0633333+00:00
Julian Sharp 44,206 Reputation points
1 answer

Two Blue Screens

I got two blue screens throughout the afternoon with an error 0xc000007b, and the wifi does nothing but connect and disconnect all the time. The drivers are up to date, and the router is fine. The problem is that error, u do not know the meaning and it…

Windows for home | Other | Performance and system failures
asked 2026-10-03T22:16:19.3+00:00
rodrigo martin martinez 0 Reputation points
answered 2026-10-03T22:51:35.93+00:00
Ivan B 124.7K Reputation points Independent Advisor
3 answers

Are [people with accomocations treated differently for relase of certificate

Hello, I appeared for the AI-103 – Developing AI Apps and Agents on Azure exam today, October 3, 2026, and received a score of 810/1000. However, my score report/marksheet and certificate are not showing in my Microsoft certification profile, and I have…

Community Center | Not monitored
asked 2026-10-03T08:54:52.57+00:00
Dr Nitesh Dhar Badgayan 0 Reputation points
answered 2026-10-03T22:51:16.4966667+00:00
Julian Sharp 44,206 Reputation points
2 answers

When starting Excel, last a few seconds then docto disappear

Start a new Excel document; Excel opens a new doc for you; then it disappears in a few seconds (en empty doc is generated and stored in the default folder) Open a previous Excel document; Excel opens the already existing doc for you to edit; then it…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-10-02T18:55:41.9566667+00:00
Julian Martinez 0 Reputation points
commented 2026-10-03T22:50:36.5166667+00:00
Chris-D 1,690 Reputation points Independent Advisor