Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,800 questions
2 answers
Wrong Microsoft account cancelled
I have Microsoft 365, I had 2 accounts, had 1 account cancelled. the wrong account was cancelled. now I can't use either one. One on my iPhone, the other on my PC. The one on my iPhone was supposed to be cancelled, The PC was cancelled. I cannot get…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked
2026-11-11T22:42:25.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 18%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
Rick Dumas
0
Reputation points
answered
2026-11-12T03:11:30.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
16,460
Reputation points Microsoft External Staff
Moderator
0 answers
Microsoft Store Individual Account — Policy 10.14 Clarification and Engage Center Support Issue
Hello Microsoft Support Team, I have an existing, active Microsoft Store Individual developer account, and I can successfully access the Apps & Games dashboard in Partner Center. My registered Windows publisher name is MALMIN RUDRA TECHWORKS. I am…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,774 questions
asked
2026-11-12T03:10:52.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 20%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
sugata dutta
0
Reputation points
asked
2026-11-12T03:10:52.4333333+00:00
sugata dutta
0
Reputation points
2 answers
there is an echo on my speakers
how do i remove the echo on my speakers, I have tried headset, echo and combining left/right speakers
Windows for home | Windows 11 | Devices and drivers
24,984 questions
asked
2026-11-12T00:28:35.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 36%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
TDNC Coordinator
0
Reputation points
answered
2026-11-12T03:10:28.0166667+00:00
GsN5034 - IA
80,095
Reputation points
Independent Advisor
4 answers
OneDrive 26.198.1011.0006 – All folders stuck on syncing icons.
OneDrive for Business 26.198.1011.0006 on Windows 10 reports “Up to date”, and recent files sync successfully to the cloud. However, all folders in File Explorer permanently show blue syncing arrows. Restarting OneDrive and Windows Explorer did not…
Microsoft 365 and Office | OneDrive | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
7,160 questions
asked
2026-11-06T22:34:47.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 95%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Ασημακόπουλος Στέλιος
10
Reputation points
answered
2026-11-12T03:10:19.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVC%3C/text%3E%3C/svg%3E)
Vince, CPA
0
Reputation points
0 answers
Copilot in OneNote
Hi, Copilot works correctly for me in Word, Excel, PowerPoint and Outlook, but in OneNote for Mac the Copilot button is visible and permanently disabled (greyed out).
Microsoft 365 and Office | OneNote | For home | MacOS
Microsoft 365 and Office | OneNote | For home | MacOS
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
535 questions
asked
2026-11-12T03:09:14.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 71%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Chris Deague
0
Reputation points
asked
2026-11-12T03:09:14.17+00:00
Chris Deague
0
Reputation points
3 answers
Windows 11 battery icon no longer appearing
Hello, I have already tried the following: troubleshooting notifications reset changing power settings the battery icon is not showing up at all in the bottom right like it has the past several years.
Surface | Surface Pro | Power and battery
2,509 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 9%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
2 answers
Outlook mail initial bubble and contact name have changed
When I compose an outgoing email from my online outlook the initial bubble and the contact name have been changed to my mothers name and initials. I did not change anything on my account and she is not at all associated with my account. Please advise…
Outlook | Web | Outlook.com | Contacts
Outlook | Web | Outlook.com | Contacts
Organizing and accessing contact information in Outlook.com
2,163 questions
asked
2026-11-11T20:32:27.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 71%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
Kim Kirker
0
Reputation points
answered
2026-11-12T03:07:03.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
14,925
Reputation points Microsoft External Staff
Moderator
3 answers
passwordss
I lost all of my passwords is there a way to retrieve them
Windows for home | Windows 11 | Recovery and backup
5,897 questions
asked
2026-11-12T01:47:37.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 50%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
Thomas Pliauplis
0
Reputation points
answered
2026-11-12T03:06:35.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
SD - IA
183.1K
Reputation points
Independent Advisor
1 answer
Microsoft 365 Business – Sole Administrator Locked Out in MFA Authentication Loop
I am the sole Global Administrator of my Microsoft 365 Business account and have been locked out since replacing my iPhone. Issue: My password works, but Microsoft Authenticator did not transfer my credentials to the new phone. The app displays “Sign in…
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
76 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 62%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 47%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKE%3C/text%3E%3C/svg%3E)
3 answers
PAPERPORT 14 runs into what look like compatibility issues and won't run
Suddenly, my (legacy) Paperport 14 scanning program is failing to start. It opens, I get a message alluding to a compatibility issue: that it appears to be trying to open in Windows XP compatibility mode. When I click OK, the program closes. Using…
Windows for home | Windows 11 | Apps
2,486 questions
asked
2025-11-21T19:55:10.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 68%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
Joel Albert
25
Reputation points
answered
2026-11-12T03:05:25.5+00:00
Joel Albert
25
Reputation points
4 answers
One of the answers was accepted by the question author.
MS office 2019 help required
I was having trouble with QR Code Add-ins in my Office 2019. I tried many things and eventually ran what I thought was a repair. This turned out to be an Instal of MS 365. Now my Word tells me I need to activate it again as I can't do anything with the…
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
6,006 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 7.000000000000001%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIC%3C/text%3E%3C/svg%3E)
0 answers
how do i read onedrive logs
how do i read onedrive logs. The instructions to use some third party tool that i cant figure out how to install isnt really an answer. I have a bunch of logfiles I cant read and a onedrive that crashes every 30 seconds and no help in sight.
Windows for home | Other | Files, folders, and storage
1,143 questions
asked
2026-11-11T19:55:39.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 49%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
Hock, C (Christian)
0
Reputation points
edited the question
2026-11-12T03:05:07.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
21,000
Reputation points Microsoft External Staff
Moderator
1 answer
Move my subscription from Singapore to Australia
I would like to move my family subscription from Singapore to Australia without losing any benefits. I want to move to an annual subscription in Australia
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,786 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 11%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
2 answers
I have unsubscribed long with Microsoft 360 but still getting billed
May you be with peace, I have unsubscribed long with Microsoft 360 but still getting billed. It seems it is due to yearly commitment. In this case can I know whats remaining due? and does in this case microsoft try to charge all invoices in same month?
Microsoft 365 and Office
Microsoft 365 and Office
A comprehensive suite of productivity tools and cloud services that enhance collaboration, communication, and efficiency. Combining classic Office apps with advanced Microsoft 365 features, it supports both personal and business needs
3,089 questions
asked
2026-11-11T05:23:22.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 97%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Shakeel Ahmed
0
Reputation points
answered
2026-11-12T03:03:56.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 84%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXD%3C/text%3E%3C/svg%3E)
Xavier-D
14,530
Reputation points Microsoft External Staff
Moderator
2 answers
Azure OpenAI: gpt-6.1-sol cannot be deployed – new subscription on Free Tier with 0 quota, quota requests declined
Problem description I need to deploy gpt-6.1-sol (version 2026-09-29, Global Standard) in a newly created Azure subscription to migrate an existing production workload from another subscription in the same organization. Deployment fails with…
Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
5,138 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 48%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
6 answers
One of the answers was accepted by the question author.
2026-11 Security Update (KB5132061) (26300.9974) - Install error - 0x800f0993
This update will not complete. Restarted my computer several times with no joy. Any ideas?
Windows for home | Windows 11 | Windows update
15,824 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 19%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
1 answer
had 2 Microsoft 365 accounts requested one to be cancelled. Wrong account was cancelled
I had 2 accounts, (Microsoft 365) a month ago I requested one be cancelled. The wrong account was cancelled. I wanted the account on my PC but it was cancelled rather than the one on my PC.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,800 questions
asked
2026-11-11T22:03:55.4866667+00:00
Rick Dumas
0
Reputation points
answered
2026-11-12T03:02:33.2233333+00:00
Ian-T
16,460
Reputation points Microsoft External Staff
Moderator
0 answers
Request to Unblock Guest Invitations in Microsoft Entra ID
Dear Microsoft Support Team, We are experiencing an issue with guest user invitations in our Microsoft Entra ID tenant. We attempted to invite more than 100 external users in bulk through the Microsoft Entra admin center (Azure Portal). After performing…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,488 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 28.000000000000004%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
license to deploy Windows 11 Enterprise LTSC with software assurance
below licenses provide eligibility to deploy Windows 11 Enterprise LTSC with 3 years software assurance? Windows ENTpD Dev UpLSA (AAA-12379) Win Enterprise Device ALng Upgrade SA OLV D 3Y Aq Y1 Ent (KV3-00355) thanks!
Windows for business | Windows Client for IT Pros | Devices and deployment | Licensing and activation
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 4%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
0 answers
problem with older laptop windows 365 not up to dat , trying ultmately get microsoft office
i do not have microsoft365 . i need to download office and cannot since current since not windows 365
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,142 questions
asked
2026-11-12T03:00:44.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 20%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPH%3C/text%3E%3C/svg%3E)
peter hertel
0
Reputation points
asked
2026-11-12T03:00:44.7433333+00:00
peter hertel
0
Reputation points