Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,771 questions
0 answers
recover old emails
I was hacked in early May and have not received any emails in my inbox since the hack. How do I recover the emails
Outlook | Web | Outlook.com | Email
asked 2026-07-24T20:11:58.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 32%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
Tony Michalek
0
Reputation points
asked 2026-07-24T20:11:58.5433333+00:00
Tony Michalek
0
Reputation points
2 answers
How to reschedule an online AI-901 exam to offline (local test centre)?
I have scheduled an online AI-901 exam. However, for some reason, I have to switch to offline, but I cannot operate this from the Microsoft Learn website directly. It seems that I have to cancel the previous online schedule first (get refund), then go…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
56,558 questions
asked 2026-07-24T14:24:22.5066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 13%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYC%3C/text%3E%3C/svg%3E)
YUANYUAN CHEN
0
Reputation points
edited the question 2026-07-24T20:10:53.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
20,575
Reputation points
Volunteer Moderator
1 answer
GPT-5.6 Series - Be careful with your Cost Management! - Incorrect statements/analyses
Dear all, if you’ve been using any GPT 5.6 model, please do yourselves a favour and check your usage! Cost management for this model series wasn’t working until yesterday, and Azure has now adjusted the costs without prior notice. Limits and other…
Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
4,928 questions
asked 2026-07-20T17:26:36.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 75%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Hendrik
30
Reputation points
edited an answer 2026-07-24T20:10:28.69+00:00
Allan Solomon Mejia
650
Reputation points
1 answer
Need100%clean windows 10 ISO file to rest my Dell 7tks682 laptop to healthy status
My paltopis running a windows 10 that contain so many patches that I am at a point when for examplewhen I fix blue tooth virus control crashes, etc. Another example is that when I use Phonelink and sync the cell and laptop I am unable to access my…
Windows for home | Windows 10 | Install and upgrade
15,791 questions
asked 2026-07-24T19:24:25.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 19%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Johan Fourie
0
Reputation points
answered 2026-07-24T20:09:21.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 84%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Alexandr S
105.4K
Reputation points
Independent Advisor
2 answers
Thunderbird Outlook outgoing connection issue
Thunderbird outlook connection issue. When I set up the SMTP outgoing server in thunderbird you can test the connection.. I get a test certificate from microsoft but when I try to send an email the connection fails. This is the final part of the test…
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,332 questions
asked 2026-07-17T12:16:04.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 42%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPL%3C/text%3E%3C/svg%3E)
philip lightfoot
0
Reputation points
edited an answer 2026-07-24T20:09:18.18+00:00
Hornblower409
11,080
Reputation points
0 answers
My windows 10 search bar have a weird bug
My windows 10 search bar have weird bug,i think it's bright white color Imposed on top of my dark background,also this problem started after I forced closed a game that freeze my screen
Windows for home | Windows 10 | Cortana and search
1,392 questions
asked 2026-07-24T19:07:24.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 54%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Mod R65
0
Reputation points
edited the question 2026-07-24T20:09:02.5133333+00:00
JuliaMarvin
20,575
Reputation points
Volunteer Moderator
2 answers
How to fix ui.refer.com issue
Since the recent mail.com migration, every email link that directs through https://ui.deref.com fails in Microsoft Edge 149.0.4022.98 on Windows 11 with ERR_CONNECTION_RESET. The same links work normally in Google Chrome. I have already removed Norton,…
Microsoft Edge | Website issues | Windows 11
Microsoft Edge | Website issues | Windows 11
Troubleshooting website display or functionality issues in Edge on Windows 11
1,583 questions
asked 2026-07-03T14:50:18.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 89%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECW%3C/text%3E%3C/svg%3E)
Carol Wellman
0
Reputation points
commented 2026-07-24T20:08:54.1133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 31%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Daniel Campbell
0
Reputation points
1 answer
unable to print from my laptop. I have added the printer twice. I can print from other computer.
Unable to print from my laptop. I have added the printer twice. I can print from my other computer.
Windows for home | Other | Devices and drivers
6,676 questions
asked 2026-07-24T19:18:38.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 73%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
Larry STAAB
0
Reputation points
answered 2026-07-24T20:07:54.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
80,130
Reputation points
Independent Advisor
1 answer
Outlook INBOX mail going to TRASH
My emails coming for INBOX are going to the TRASH folder instead. I had this problem recently and got an answer to turn off POP and IMAP. That fixed the problem but now it started doing it again yesterday. IMAP and POP are off. Any solutions?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,771 questions
asked 2026-07-24T19:03:38.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 85%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
Jim and Janet St. Clair
0
Reputation points
answered 2026-07-24T20:06:31.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 62%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBT%3C/text%3E%3C/svg%3E)
Brian Tillman
26,465
Reputation points
Independent Advisor
0 answers
"Phone verification is currently not available" - Microsoft Rewards Redemption
Hi everyone, I'm from Pakistan and I'm trying to redeem a Robux gift card using my Microsoft Rewards points. However, when I reach the verification step, it shows the message: "Phone verification is currently not available." Because of this,…
Microsoft Edge | Other | Windows 11
Microsoft Edge | Other | Windows 11
Other issues or features related to Microsoft Edge on Windows 11
3,539 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 14.000000000000002%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
1 answer
MS Authenticator account settings
Can MS Authenticator accounts be shared by different devices, e.g., laptop, phone, and tablet
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,939 questions
asked 2026-07-24T19:24:07.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 81%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EME%3C/text%3E%3C/svg%3E)
Michael Eaton
0
Reputation points
answered 2026-07-24T20:06:03.3866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 57.00000000000001%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Sabrina Reynolds
0
Reputation points
0 answers
Clickfix attack on Azure Static webapp
Hi Sir/Mam, We have deployed a nextjs application in Azure Static webapp. We started noticing a clickfix campaign attack on 18th July, 2026 where a fake captcha pop up is being injected on our website. We checked on our local build and found no issues.…
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
664 questions
asked 2026-07-24T20:04:35.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 72%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETG%3C/text%3E%3C/svg%3E)
Tushar Gopalka
0
Reputation points
asked 2026-07-24T20:04:35.7633333+00:00
Tushar Gopalka
0
Reputation points
1 answer
New Azure Local MC to AX Issue
Hello, Dell migrated 2 of my 4 nodes from MC to AX nodes. I was able to migrate my server workloads over without issue. I created a new Session host and downloaded win 11 enterprise. I can connect to the avd with failover cluster manager but can;t with…
Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
2,145 questions
asked 2026-07-24T11:37:13.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 76%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVD%3C/text%3E%3C/svg%3E)
Vince Dies
0
Reputation points
answered 2026-07-24T20:04:34.43+00:00
Allan Solomon Mejia
650
Reputation points
4 answers
Asking for refund, please
I jupdated my macOS Air to Montery 12.7. This is the newest version this computer can go. Microsoft 365 requires an update to 14. I have to purchase a new computer to have that. My subscription that i purchased after the update on 7/8 did not result in a…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,929 questions
asked 2026-07-24T11:55:18.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 25%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETK%3C/text%3E%3C/svg%3E)
TImea Kiss
0
Reputation points
answered 2026-07-24T20:03:56.4533333+00:00
TImea Kiss
0
Reputation points
1 answer
Fradulant email Response
There is a fraudulent email address that shows up when asked to verify my email.
Windows for home | Windows 10 | Security and privacy
17,509 questions
asked 2026-07-24T19:22:59.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 72%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETF%3C/text%3E%3C/svg%3E)
Terry F Landry
0
Reputation points
answered 2026-07-24T20:03:32.2+00:00
John Jefferson Doyon
80,130
Reputation points
Independent Advisor
5 answers
Outlook.com authentication problem
My Outlook.com mailbox works correctly in Outlook Web and the New Outlook desktop application. However, OAuth authentication fails with Thunderbird on two different Windows 11 PCs. Blue Iris also fails to send mail using Outlook OAuth, although it…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
11,699 questions
asked 2026-07-23T02:10:02.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 23%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Steve Conescu
0
Reputation points
edited an answer 2026-07-24T20:03:09.4033333+00:00
Hornblower409
11,080
Reputation points
5 answers
Unable to leave Windows Insisder from the actual email i got
This websiste do a infiite loop and its impossible to leave the program. https://www.microsoft.com/en-us/windowsinsider/leave-program?ocid=aem_eml_nl_202607_july-newsletter-112_leave-program Whether this leave action is triggered by…
Windows Insider program | Program announcements and registration | Registration, enrolling, and unenrolling
asked 2026-07-22T12:04:02.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 69%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPR%3C/text%3E%3C/svg%3E)
Pascal Reeves
0
Reputation points
commented 2026-07-24T20:02:00.4233333+00:00
Pascal Reeves
0
Reputation points
1 answer
OneDrive files not accessible on my new laptop
My old laptop died, and I had requested my files be transferred to my new laptop. However, this did not occur as my files were stored on OneDrive. But now I am unable to access the files from my new laptop. How do I resolve?
Windows for home | Windows 11 | Files, folders, and storage
11,533 questions
asked 2026-07-24T19:23:05.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 15%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Joe Murphy
0
Reputation points
answered 2026-07-24T20:01:36.0166667+00:00
John Jefferson Doyon
80,130
Reputation points
Independent Advisor
2 answers
Claude models in azure foundry's model router not doing prompt caching
Hi , I'm testing the model router with latest antrhopic models. Seems like they don't have prompt caching enabled as I don't see any field in usage dictionary. For eg : { "model": "claude-opus-4-7", "usage": { …
Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
4,928 questions
asked 2026-07-02T19:25:19.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 35%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sharma, Deeksha
0
Reputation points
commented 2026-07-24T20:01:27.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 21%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Manish Deshpande
7,785
Reputation points Microsoft External Staff
Moderator
5 answers
How can I archive Outlook/Hotmail folders to my Windows PC?
I have had a Hotmail account for decades, and it's running out of space. I want to archive some of the older folders to my PC to free up space. I just got an Office 365 subscription to do this, but still can't find out how. Is there any way to select…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,216 questions
asked 2026-07-21T22:25:56.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 92%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Chris Holl
0
Reputation points
answered 2026-07-24T20:01:02.5166667+00:00
Brian Tillman
26,465
Reputation points
Independent Advisor