9,476 questions
0 answers
logging into my laptop computer
recently received my computer back from repairs logging into Microsoft account I've used multiple email addresses such as <PII removed>@gmail.com and <PII removed>@outlook.com and each time i have tried to create and login to existing account…
Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-07-05T03:34:18.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 53%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Anthony Cosh
0
Reputation points
edited the question 2026-07-05T08:06:36.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
17,985
Reputation points Microsoft External Staff
Moderator
0 answers
Outlook can't connect with gmail
Sign in with Google Access blocked: Authorization Error [Moderator Note: Personal Info Removed]@gmail.com Missing required parameter: redirect_uri Learn more about this error If you are a developer of Microsoft apps & services, see error…
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,316 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 84%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
4 answers
Uh oh! We're unable to process your payment. Please call your card issuer for further details – Exam payment issue
I am facing an issue while trying to make payment for a Microsoft certification exam. For the past 5 days, I have been continuously getting the following error message: "Uh oh! We're unable to process your payment. Please call your card issuer for…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
55,871 questions
asked 2026-03-18T04:54:39.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 99%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Bharat M
15
Reputation points
commented 2026-07-05T08:06:27.7633333+00:00
G J P Shenuka Fernando
0
Reputation points
0 answers
my old Microsoft account has been hacked
My old Microsoft account was apparently hacked, and my Minecraft account was linked to another Microsoft account and deleted. I want to restore my Minecraft account. [Moderator edit: Changed tags from: Microsoft Security | Microsoft Defender | Microsoft…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
23,155 questions
asked 2026-07-05T07:28:29.0833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 52%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Адилет Сатаров
0
Reputation points
edited the question 2026-07-05T08:05:22.51+00:00
Nathan Roberts (SN)
11,966
Reputation points Student Ambassador
Volunteer Moderator
1 answer
I want to recover the Outlook email address I use on ALL of my business and personal accounts.
I have had an Outlook email address for at least 20+ years that I've used for all business and personal transactions. For some reason, I think that Outlook email address is tied to my old job's database. They required that we login on our cell phones by…
Outlook | Outlook for mobile | Outlook for Android | For home
Outlook | Outlook for mobile | Outlook for Android | For home
Using Outlook for Android for personal email and calendar management
2,168 questions
asked 2026-07-05T03:13:30.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 74%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPW%3C/text%3E%3C/svg%3E)
Pam Williams
0
Reputation points
commented 2026-07-05T08:03:25.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Chloe-V
9,110
Reputation points Microsoft External Staff
Moderator
0 answers
Not able to schedule exam
I am unable to schedule the exam because the error below is being displayed. I have been facing this issue for the past month.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
55,871 questions
asked 2026-07-05T07:58:11.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 6%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Rakesh Puthiya Veettil
0
Reputation points
edited the question 2026-07-05T07:59:58.41+00:00
TP
158.8K
Reputation points
Volunteer Moderator
0 answers
DefaultCoinsFile
Morning all! I keep having a Txt file titled 'DefaultCoinsFile' appear in my OneDrive folder. Am I OK just to simply delete it? Many thanks Neil
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,658 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 66%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENR%3C/text%3E%3C/svg%3E)
1 answer
PC Crash with audio freeze
Hi My PC crashed 2 times today, and I am wondering if it is the same issue as the previous one (back in Feb this year, it was the monitor Power brick). I've attached the link to the DMP file generated and my MSINFO32.…
Windows for home | Windows 11 | Performance and system failures
31,863 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 74%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
2 answers
bluetooth mulfanction
i haver been trying remove bluetooth devices from my windows but it always fails also it fails to connect or pair new devices
Windows for home | Windows 11 | Devices and drivers
23,493 questions
asked 2026-07-05T07:16:23.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 99%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
TITUS SHIKANGA
0
Reputation points
answered 2026-07-05T07:53:47.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
41,810
Reputation points
Independent Advisor
0 answers
Microsoft/Xbox verify identity
I'm trying to verify my identity, with Microsoft and Xbox, so i an access chat and type in games specifically Minecraft. But when i try the methods i end up with, "we are unable to identify your identity". So i tried to add my phone number, but…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
23,155 questions
asked 2026-07-05T07:53:24.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 44%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEA%3C/text%3E%3C/svg%3E)
Emmanuel Adewobi
0
Reputation points
asked 2026-07-05T07:53:24.9266667+00:00
Emmanuel Adewobi
0
Reputation points
1 answer
Onedrive photo index trunkated to 2024
So this problem has persisted for about a year now, and has shown no sign of improving. Photo gallery index in Onedrive web view gets truncated to december 2024, so there is no reliable method of walking back past this date in the gallery. To visit…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,658 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 93%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
1 answer
Authenticator not backing up
When I attempt to restore from backup, it gives me nothing. I cannot sign in to an account I had connected to the authenticator.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,772 questions
asked 2026-07-04T20:59:17.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 61%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jill Stingray
0
Reputation points
answered 2026-07-05T07:47:27.47+00:00
Nathan Roberts (SN)
11,966
Reputation points Student Ambassador
Volunteer Moderator
1 answer
microsoft account creation date
How can i find my microsoft account's creation date.
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
23,155 questions
asked 2026-07-05T07:15:56.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 4%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
Geo ChaΤou
0
Reputation points
answered 2026-07-05T07:47:27.42+00:00
DaveM121
898.6K
Reputation points
Independent Advisor
2 answers
stuck at error code 399287
Stuck at error code 399287. sms verification code not working. Request you to do the needful.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,831 questions
asked 2026-07-05T07:08:38.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 47%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Magnum Hospitality
0
Reputation points
edited an answer 2026-07-05T07:46:28.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 22%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Henry-N
15,470
Reputation points Microsoft External Staff
Moderator
1 answer
Unable to resolve Azure AD sign-in errors after recent update on Windows 11
Hello Microsoft Answers community, I’m experiencing a persistent issue with Azure Active Directory sign-in after a recent Windows 11 update. Users in my organization are unable to authenticate using their work accounts, and the system repeatedly returns…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,774 questions
asked 2026-07-03T05:02:40.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 51%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMI%3C/text%3E%3C/svg%3E)
Mubashir Iqbal
80
Reputation points
edited a comment 2026-07-05T07:46:22.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 55.00000000000001%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Dan
1
Reputation point
2 answers
can't open a corrupt file that I saved before buying the new Office 2024 on my computer
can't open a corrupt file that I saved before buying the new Office 2024 on my computer
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,553 questions
asked 2026-07-01T20:09:52.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 17%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWM%3C/text%3E%3C/svg%3E)
William McCormack
0
Reputation points
commented 2026-07-05T07:46:18.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Norah-L
7,325
Reputation points Microsoft External Staff
Moderator
0 answers
Kenapa pembelian top up Free Fire di Microsoft Store selalu gagal?
Halo semuanya, Saya ingin bertanya mengenai kendala saat melakukan top up Free Fire melalui Microsoft Store. Sudah beberapa kali saya mencoba membeli Diamond Free Fire, tetapi transaksi selalu gagal diproses. Berikut detail yang saya alami: Perangkat:…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,206 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 78%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETU%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 67%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
1 answer
single number in Excel cells
I can only enter a single number in Excel cells the next number overwrites
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,553 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 14.000000000000002%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
1 answer
how to activate MS Defender
how do I activate MS Defender? It wont start up! helppppppppppppppppppppppppppppppppppppppppppppp
Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
486 questions
asked 2026-07-01T17:17:18.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 61%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
David Tartell
0
Reputation points
commented 2026-07-05T07:44:46.52+00:00
Norah-L
7,325
Reputation points Microsoft External Staff
Moderator
1 answer
Plz help me
So currently I have been using windows app because I had some work and for some reason, they always denied my authenticator code or something and I almost lost my job
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,772 questions
asked 2026-07-05T07:43:53.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 66%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
😭
0
Reputation points
answered 2026-07-05T07:44:11.2466667+00:00
AI answer