42,597 questions
3 answers
One of the answers was accepted by the question author.
My laptop speaker stops working randomly
While i'm using the laptop suddenly audio stops working. When i restart it starts working again. But it happens almost everytime i'm using my laptop. Here are few other things that happen as soon as the audio stops working: 1- I can't press any key twice…
Windows for home | Windows 10 | Performance and system failures
asked 2026-03-13T17:17:47.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 34%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Mohsin Alii
0
Reputation points
accepted 2026-05-03T09:14:48.5166667+00:00
Mohsin Alii
0
Reputation points
4 answers
Windows Update Installation Error
Command :- ms-contact-support://smc-to-emerald/WindowsUpdateTroubleshooter Installation Error;- 0x800705b4 Can someone help please. Windows Update will not update. The above Installation Error is shown. Thank you.
Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked 2025-07-31T10:50:48.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 82%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Alan Smith
45
Reputation points
commented 2026-05-03T09:12:56.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 96%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Neil D
32,835
Reputation points
Volunteer Moderator
2 answers
Need help restoring deleted Learn profile and linking Pearson VUE exam
Hello, I accidentally deleted my Microsoft Learn profile. My Pearson VUE exam is still active, but it no longer appears on the Learn credentials page. Here are my exam details: Exam: AZ‑900 Order Number: 0079‑6074‑5513 Registration ID: 535183556 MS…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
53,562 questions
asked 2026-05-02T19:41:34.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 28.999999999999996%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDN%3C/text%3E%3C/svg%3E)
Dániel Kiss
0
Reputation points
answered 2026-05-03T09:09:46.6966667+00:00
Julian Sharp
23,266
Reputation points
2 answers
I can't update my Microsoft tablet anymore, troubleshooting doesn't work
Dear Microsoft Support Team, I am experiencing an issue with my tablet where the troubleshooting feature is no longer functioning. Whenever I attempt to use the troubleshoot option, it either does not respond or fails to resolve any problems. This has…
Windows for home | Other | Windows update
1,499 questions
asked 2026-05-03T08:18:10.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 11%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPR%3C/text%3E%3C/svg%3E)
Patrick Ranft
0
Reputation points
answered 2026-05-03T09:09:41.11+00:00
DaveM121
871.8K
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
To Move data to a new profile ___@outlook-- to xxx@outllook--
Move data to a new profile ___@outlook-- to xxx@outllook-- so both profiles can use the old information on onedrive etc. but not be able to use or see any new data? [Moderation note: PII removed]@hotmail.com is the longtime profile with photos and data.…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,284 questions
asked 2026-05-02T23:31:47.2233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 67%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERW%3C/text%3E%3C/svg%3E)
Robert Withers
0
Reputation points
accepted 2026-05-03T09:07:37.93+00:00
Robert Withers
0
Reputation points
2 answers
Issues with Microsoft Applied Skills Assessment - Scoring Error
I am writing to report a recurring issue with the scoring of my Microsoft Applied Skills assessment for the following skill Despite completing all fields and successfully performing every task as requested, the final result was marked as incorrect. I…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
53,562 questions
asked 2026-05-02T22:50:53.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 10%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
ADRIAN PABLO GAGLIARDI
0
Reputation points
answered 2026-05-03T09:07:33.6+00:00
Julian Sharp
23,266
Reputation points
2 answers
How to change the tab?
Hi, I'm Layla. I want to know how to set my new tab to look like this, because I can only open it when I go to bing.com I hope someone can guide me.
Microsoft Edge | Tabs, address bar, and search | Windows 11
Microsoft Edge | Tabs, address bar, and search | Windows 11
Managing tabs, address bar, and search settings in Edge on Windows 11
842 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 84%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
2 answers
no me llegan emails de discord y no esta en niguna carpeta
necesito recivir emails de confirmacion de discord pero no me llegan no esta en eliminados en no deseado en spam el ultimo email que me sale es de 2025
Outlook | Web | Outlook.com | Email
8,360 questions
asked 2026-05-03T08:52:20.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 28.999999999999996%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
jhonatan rodas
0
Reputation points
answered 2026-05-03T09:00:03.49+00:00
jhonatan rodas
0
Reputation points
3 answers
How do I get inetcpl.cpl to allow me to make changes to the security setting?
I cannot change the security options in inetcpl.cpl.
Windows for home | Windows 10 | Settings
21,703 questions
asked 2026-05-01T09:33:15.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 38%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Andy Dickson
0
Reputation points
answered 2026-05-03T08:56:41.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 71%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ramesh Srinivasan
79,400
Reputation points
Independent Advisor
2 answers
To: MSFT Outlook - ETA for fixing New Outlook bug that prevents Send with inline images
Postings about a long-standing bug with New Outlook (unable to switch to Classic Outlook) that won't allow SEND with inline images remain after a couple of years now. Is there a project to fix the bug? Since many of us can't switch back to Classic…
Outlook | Windows | New Outlook for Windows | For home
11,241 questions
asked 2026-05-03T04:13:57.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 7.000000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENG%3C/text%3E%3C/svg%3E)
N Griffith
0
Reputation points
commented 2026-05-03T08:52:21.07+00:00
kagiyama yutaka
1,745
Reputation points
2 answers
Secure boot invalid après in reset CMOS
Bonjour !! Alors, mon ordinateur n’arrivait plus à boot Windows après que j’ai overclock… donc j’ai reset le CMOS afin que le bios se reset. Après ceci, je n’avais aucun accès au système d’exploitation. Grâce à une sauvegarde , j’ai retrouvé ce que…
Windows for home | Windows 11 | Performance and system failures
31,307 questions
asked 2026-05-03T08:14:19.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 99%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPL%3C/text%3E%3C/svg%3E)
Packed Loki
0
Reputation points
answered 2026-05-03T08:47:42.2466667+00:00
DaveM121
871.8K
Reputation points
Independent Advisor
3 answers
Bluetooth mic is disconnected
I have been getting an error message for the past two days stating my Bluetooth mic is disconnected. I've tested what I have access to and also checked the security settings, and all seems to be connected. Not sure where to find the issue to fix it
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
Managing sound and video settings during Teams meetings and calls for optimal communication
2,663 questions
asked 2026-04-30T13:06:02.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 79%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Chavez, Desiree
0
Reputation points
commented 2026-05-03T08:43:36.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 1%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
Tamara-Hu
14,035
Reputation points Microsoft External Staff
Moderator
1 answer
How to fix: Verify the Oracle ADF Desktop Integration add-in is properly installed and enabled, and check Excel macro settings/security permissions to ensure Oracle Fusion invoice spreadsheets load correctly.
I am currently unable to create an invoice from the spreadsheet in Oracle Fusion. The file opens with a security warning related to macros, and the spreadsheet appears blank even after unblocking it. This seems to be an integration issue between Oracle…
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
20,466 questions
asked 2026-05-03T07:25:13.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 35%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFA%3C/text%3E%3C/svg%3E)
Fawaz Ahmed Awadallah Omer
0
Reputation points
answered 2026-05-03T08:36:07.8066667+00:00
Tamara-Hu
14,035
Reputation points Microsoft External Staff
Moderator
2 answers
Can't buy additional OneDrive storage beyond 1 TB
I'm in Spain. I've exhausted my OneDrive 1TB a year ago, and bought 400 additional GBs at the same time. Now my wife has exhausted her 1 TB (she's on my 365 family plan), and no matter what I do, I can't get the option to purchase additional capacity for…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,284 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 9%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
1 answer
Robux lost
If I wasn't logged into my Roblox account after I bought Robux from the Xbox website using my Microsoft balance, where did it go?
Windows for home | Windows 11 | Microsoft Store
2,990 questions
asked 2026-05-03T07:51:39.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 66%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
miku
0
Reputation points
answered 2026-05-03T08:25:11.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 69%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBA%3C/text%3E%3C/svg%3E)
Basharat Ahmad Khan
0
Reputation points
3 answers
2nd DC freshly created cant be contacted and does not autnenticate users
I have a primary DC (win 2k19) managing a network and decided to add a 2nd DC in case of any failure for the PDC. The 2nd DC is also win 2k19, setup went OK and it seems that replication was OK as well, time is synced between both. Windows firewall on…
Windows for business | Windows Server | Directory services | Active Directory
asked 2026-04-08T10:59:31.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 19%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESE%3C/text%3E%3C/svg%3E)
Salam ELIAS
302
Reputation points
commented 2026-05-03T08:24:00.12+00:00
Salam ELIAS
302
Reputation points
2 answers
Error code 2065, Access Denied, login page hangs on Mac, Outlook works but Word and Excel don't work in browser or desktop app, subscription is active until May 2028
Error code 2065, Access Denied, login page hangs on Mac, Outlook works but Word and Excel don't work in browser or desktop app, subscription is active until May 2028
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,752 questions
asked 2026-05-02T14:27:12.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 57.00000000000001%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVK%3C/text%3E%3C/svg%3E)
Vijay Krishnakumar
0
Reputation points
answered 2026-05-03T08:20:08.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Norah-L
5,690
Reputation points Microsoft External Staff
Moderator
4 answers
How can I install an older office package on my MacBook?
How can I install an older office package? Up until this morning everything was working fine and now it is opening PPT in read only and is telling me I need to buy a new package because this version is no longer supported. I also need to install teams,…
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,151 questions
asked 2026-02-23T18:27:34.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 82%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIL%3C/text%3E%3C/svg%3E)
Isabella Lebek
0
Reputation points
commented 2026-05-03T08:19:38.2766667+00:00
Stefan Blom
339.2K
Reputation points MVP
Volunteer Moderator
1 answer
i am trying to reinstall my Home Office on my computer to use Word
I have downloaded the Home & Office and reinstalled it on my computer, but it won't let me edit my document. It keeps asking me to buy a new subscription when I have the same one I purchased with this computer. I reset my computer, and I I'm…
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
11,989 questions
asked 2026-05-02T03:57:36.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 89%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Jones, Regina R
0
Reputation points
commented 2026-05-03T08:14:03.21+00:00
Norah-L
5,690
Reputation points Microsoft External Staff
Moderator
2 answers
How to reconnect second monitor on laptop that just stopped connecting?
I tried windows, settings, display, multipal display and connect, I received a message stating there is no connection. I tried left click windows, managing device, display config. and update, it gives a message that the update is the latest update.
Windows for home | Windows 11 | Devices and drivers
22,725 questions
asked 2026-05-03T07:32:46.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 62%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWM%3C/text%3E%3C/svg%3E)
Winston Margolis
0
Reputation points
answered 2026-05-03T08:08:52.5066667+00:00
DaveM121
871.8K
Reputation points
Independent Advisor