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3 answers One of the answers was accepted by the question author.

My laptop speaker stops working randomly

While i'm using the laptop suddenly audio stops working. When i restart it starts working again. But it happens almost everytime i'm using my laptop. Here are few other things that happen as soon as the audio stops working: 1- I can't press any key twice…

Windows for home | Windows 10 | Performance and system failures
asked 2026-03-13T17:17:47.2933333+00:00
Mohsin Alii 0 Reputation points
accepted 2026-05-03T09:14:48.5166667+00:00
Mohsin Alii 0 Reputation points
4 answers

Windows Update Installation Error

Command :- ms-contact-support://smc-to-emerald/WindowsUpdateTroubleshooter Installation Error;- 0x800705b4 Can someone help please. Windows Update will not update. The above Installation Error is shown. Thank you.

Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked 2025-07-31T10:50:48.5933333+00:00
Alan Smith 45 Reputation points
commented 2026-05-03T09:12:56.11+00:00
Neil D 32,835 Reputation points Volunteer Moderator
2 answers

Need help restoring deleted Learn profile and linking Pearson VUE exam

Hello, I accidentally deleted my Microsoft Learn profile. My Pearson VUE exam is still active, but it no longer appears on the Learn credentials page. Here are my exam details: Exam: AZ‑900 Order Number: 0079‑6074‑5513 Registration ID: 535183556 MS…

Community Center | Not monitored
asked 2026-05-02T19:41:34.44+00:00
Dániel Kiss 0 Reputation points
answered 2026-05-03T09:09:46.6966667+00:00
Julian Sharp 23,266 Reputation points
2 answers

I can't update my Microsoft tablet anymore, troubleshooting doesn't work

Dear Microsoft Support Team, I am experiencing an issue with my tablet where the troubleshooting feature is no longer functioning. Whenever I attempt to use the troubleshoot option, it either does not respond or fails to resolve any problems. This has…

Windows for home | Other | Windows update
asked 2026-05-03T08:18:10.69+00:00
Patrick Ranft 0 Reputation points
answered 2026-05-03T09:09:41.11+00:00
DaveM121 871.8K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

To Move data to a new profile ___@outlook-- to xxx@outllook--

Move data to a new profile ___@outlook-- to xxx@outllook-- so both profiles can use the old information on onedrive etc. but not be able to use or see any new data? [Moderation note: PII removed]@hotmail.com is the longtime profile with photos and data.…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-02T23:31:47.2233333+00:00
Robert Withers 0 Reputation points
accepted 2026-05-03T09:07:37.93+00:00
Robert Withers 0 Reputation points
2 answers

Issues with Microsoft Applied Skills Assessment - Scoring Error

I am writing to report a recurring issue with the scoring of my Microsoft Applied Skills assessment for the following skill Despite completing all fields and successfully performing every task as requested, the final result was marked as incorrect. I…

Community Center | Not monitored
asked 2026-05-02T22:50:53.78+00:00
ADRIAN PABLO GAGLIARDI 0 Reputation points
answered 2026-05-03T09:07:33.6+00:00
Julian Sharp 23,266 Reputation points
2 answers

How to change the tab?

Hi, I'm Layla. I want to know how to set my new tab to look like this, because I can only open it when I go to bing.com I hope someone can guide me.

Microsoft Edge | Tabs, address bar, and search | Windows 11
asked 2026-05-03T08:16:13.9266667+00:00
Layla san 0 Reputation points
answered 2026-05-03T09:04:47.71+00:00
DaveM121 871.8K Reputation points Independent Advisor
2 answers

no me llegan emails de discord y no esta en niguna carpeta

necesito recivir emails de confirmacion de discord pero no me llegan no esta en eliminados en no deseado en spam el ultimo email que me sale es de 2025

Outlook | Web | Outlook.com | Email
asked 2026-05-03T08:52:20.1066667+00:00
jhonatan rodas 0 Reputation points
answered 2026-05-03T09:00:03.49+00:00
jhonatan rodas 0 Reputation points
3 answers

How do I get inetcpl.cpl to allow me to make changes to the security setting?

I cannot change the security options in inetcpl.cpl.

Windows for home | Windows 10 | Settings
asked 2026-05-01T09:33:15.9766667+00:00
Andy Dickson 0 Reputation points
answered 2026-05-03T08:56:41.08+00:00
Ramesh Srinivasan 79,400 Reputation points Independent Advisor
2 answers

To: MSFT Outlook - ETA for fixing New Outlook bug that prevents Send with inline images

Postings about a long-standing bug with New Outlook (unable to switch to Classic Outlook) that won't allow SEND with inline images remain after a couple of years now. Is there a project to fix the bug? Since many of us can't switch back to Classic…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-05-03T04:13:57.3666667+00:00
N Griffith 0 Reputation points
commented 2026-05-03T08:52:21.07+00:00
kagiyama yutaka 1,745 Reputation points
2 answers

Secure boot invalid après in reset CMOS

Bonjour !! Alors, mon ordinateur n’arrivait plus à boot Windows après que j’ai overclock… donc j’ai reset le CMOS afin que le bios se reset. Après ceci, je n’avais aucun accès au système d’exploitation. Grâce à une sauvegarde , j’ai retrouvé ce que…

Windows for home | Windows 11 | Performance and system failures
asked 2026-05-03T08:14:19.2466667+00:00
Packed Loki 0 Reputation points
answered 2026-05-03T08:47:42.2466667+00:00
DaveM121 871.8K Reputation points Independent Advisor
3 answers

Bluetooth mic is disconnected

I have been getting an error message for the past two days stating my Bluetooth mic is disconnected. I've tested what I have access to and also checked the security settings, and all seems to be connected. Not sure where to find the issue to fix it

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-04-30T13:06:02.5833333+00:00
Chavez, Desiree 0 Reputation points
commented 2026-05-03T08:43:36.2833333+00:00
Tamara-Hu 14,035 Reputation points Microsoft External Staff Moderator
1 answer

How to fix: Verify the Oracle ADF Desktop Integration add-in is properly installed and enabled, and check Excel macro settings/security permissions to ensure Oracle Fusion invoice spreadsheets load correctly.

I am currently unable to create an invoice from the spreadsheet in Oracle Fusion. The file opens with a security warning related to macros, and the spreadsheet appears blank even after unblocking it. This seems to be an integration issue between Oracle…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-05-03T07:25:13.68+00:00
Fawaz Ahmed Awadallah Omer 0 Reputation points
answered 2026-05-03T08:36:07.8066667+00:00
Tamara-Hu 14,035 Reputation points Microsoft External Staff Moderator
2 answers

Can't buy additional OneDrive storage beyond 1 TB

I'm in Spain. I've exhausted my OneDrive 1TB a year ago, and bought 400 additional GBs at the same time. Now my wife has exhausted her 1 TB (she's on my 365 family plan), and no matter what I do, I can't get the option to purchase additional capacity for…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-04-29T11:38:41.8733333+00:00
Pavel 0 Reputation points
commented 2026-05-03T08:25:28.1666667+00:00
Pavel 0 Reputation points
1 answer

Robux lost

If I wasn't logged into my Roblox account after I bought Robux from the Xbox website using my Microsoft balance, where did it go?

Windows for home | Windows 11 | Microsoft Store
asked 2026-05-03T07:51:39.93+00:00
miku 0 Reputation points
answered 2026-05-03T08:25:11.5966667+00:00
Basharat Ahmad Khan 0 Reputation points
3 answers

2nd DC freshly created cant be contacted and does not autnenticate users

I have a primary DC (win 2k19) managing a network and decided to add a 2nd DC in case of any failure for the PDC. The 2nd DC is also win 2k19, setup went OK and it seems that replication was OK as well, time is synced between both. Windows firewall on…

Windows for business | Windows Server | Directory services | Active Directory
asked 2026-04-08T10:59:31.4333333+00:00
Salam ELIAS 302 Reputation points
commented 2026-05-03T08:24:00.12+00:00
Salam ELIAS 302 Reputation points
2 answers

Error code 2065, Access Denied, login page hangs on Mac, Outlook works but Word and Excel don't work in browser or desktop app, subscription is active until May 2028

Error code 2065, Access Denied, login page hangs on Mac, Outlook works but Word and Excel don't work in browser or desktop app, subscription is active until May 2028

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-05-02T14:27:12.9633333+00:00
Vijay Krishnakumar 0 Reputation points
answered 2026-05-03T08:20:08.5733333+00:00
Norah-L 5,690 Reputation points Microsoft External Staff Moderator
4 answers

How can I install an older office package on my MacBook?

How can I install an older office package? Up until this morning everything was working fine and now it is opening PPT in read only and is telling me I need to buy a new package because this version is no longer supported. I also need to install teams,…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-02-23T18:27:34.4933333+00:00
Isabella Lebek 0 Reputation points
commented 2026-05-03T08:19:38.2766667+00:00
Stefan Blom 339.2K Reputation points MVP Volunteer Moderator
1 answer

i am trying to reinstall my Home Office on my computer to use Word

I have downloaded the Home & Office and reinstalled it on my computer, but it won't let me edit my document. It keeps asking me to buy a new subscription when I have the same one I purchased with this computer. I reset my computer, and I I'm…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-05-02T03:57:36.8166667+00:00
Jones, Regina R 0 Reputation points
commented 2026-05-03T08:14:03.21+00:00
Norah-L 5,690 Reputation points Microsoft External Staff Moderator
2 answers

How to reconnect second monitor on laptop that just stopped connecting?

I tried windows, settings, display, multipal display and connect, I received a message stating there is no connection. I tried left click windows, managing device, display config. and update, it gives a message that the update is the latest update.

Windows for home | Windows 11 | Devices and drivers
asked 2026-05-03T07:32:46.5833333+00:00
Winston Margolis 0 Reputation points
answered 2026-05-03T08:08:52.5066667+00:00
DaveM121 871.8K Reputation points Independent Advisor