31,579 questions
2 answers
PC won't boot
Hello, I have a HP OMEN30L GT13-0014 with Windows 11 Home, HP Moira3 motherboard, Ryzen 5 3600, 32GB RAM, Nvidia RTX 3060, 256gb NVME, 1TB SSD. I did a Windows defender offline virus scan and during the scan the computer suddenly shut down. I waited…
Windows for home | Windows 11 | Performance and system failures
asked 2026-06-02T23:06:39.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 8%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESY%3C/text%3E%3C/svg%3E)
Shawn Youngs
0
Reputation points
commented 2026-06-03T00:11:29.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
113.3K
Reputation points
Independent Advisor
2 answers
How do I fix .NET runtime installation error?
I keep getting a message to download and install .net runtime, x64, V 8.0.11. I downloaded the repair tool and it could not fix the problem. I have no idea how to fix this problem. suggestions?
Developer technologies | .NET | .NET Runtime
Developer technologies | .NET | .NET Runtime
.NET: Microsoft Technologies based on the .NET software framework. Runtime: An environment required to run apps that aren't compiled to machine language.
1,323 questions
asked 2026-05-24T17:40:44.9866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 52%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
Reg Keegan
0
Reputation points
commented 2026-06-03T00:10:49.78+00:00
Reg Keegan
0
Reputation points
2 answers
Microsoft Office Home & Business – Forgot Registered Email ID
Dear Microsoft Support, I have a valid Microsoft Office Home & Business product key, but I have forgotten the Microsoft account (email address) that was used to activate the product. I can provide the product key and proof of purchase for…
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,431 questions
asked 2026-06-01T11:16:54.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 71%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIJ%3C/text%3E%3C/svg%3E)
ISP - JAYAPRAKASH SYS ADMIN
0
Reputation points
commented 2026-06-03T00:08:09.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 84%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXD%3C/text%3E%3C/svg%3E)
Xavier-D
8,680
Reputation points Microsoft External Staff
Moderator
2 answers
Skype Dial Pad keine Anrufe möglich
Hallo, ich kann über das Skype Dial Pad keine Anrufe tätigen, ich wollte die Rechnungsadresse aktualisieren geht aber nicht. Ich kann keine Rechjnungsadresse eintragen, um das Skype Dial pad zu nutzen. Bitte helfen Sie mir Bitte Verschoben nach…
Microsoft Teams | Microsoft Teams Free | Other
Microsoft Teams | Microsoft Teams Free | Other
Additional features, settings, or issues not covered by specific Microsoft Teams Free categories
913 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 23%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB7%3C/text%3E%3C/svg%3E)
6 answers
mi ordenador detecta con defender Troyano:Win32/WinLNK.HGD!MTB
Hola defender me ha detectado Troyano:Win32/WinLNK.HGD!MTB He pasado el defender varias veces pego foto y las 2 ultimas lo ha bloqueado quitado, despues he vuelto a ahcer un analisis completo y ya no sale , pego las 2 fotos . foto 2.png foto 1.png Ahora…
Windows for home | Windows 11 | Performance and system failures
31,579 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 54%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
2 answers
credit card charge
i have a charge on my credit card and don't know what its for
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,585 questions
asked 2026-06-02T23:07:58.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 51%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Robert Berrin
0
Reputation points
commented 2026-06-03T00:07:33.9833333+00:00
Bulldog
2,205
Reputation points
1 answer
Office no funciona bien.
Renové la suscripción, pero no funciona bien. Gracias.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,646 questions
asked 2026-06-03T00:06:22.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 83%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Mario Bahamón Dussán
0
Reputation points
answered 2026-06-03T00:06:49.4766667+00:00
AI answer
0 answers
why do I get notices that I have not made a payment
I keep getting notices on my excel worksheet that says my subscription has not been paid.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
24,830 questions
asked 2026-06-03T00:06:44.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 43%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Diana Cline
0
Reputation points
asked 2026-06-03T00:06:44.8+00:00
Diana Cline
0
Reputation points
9 answers
Quick Steps Greyed Out In Outlook Classic
All of a sudden, after more than 4 years of working, including this morning, my Quick Steps are now greyed out. If I remove the clear categories and the clear flags functions, they work. Is this something new? If it is, this is stupid!
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
29,495 questions
asked 2025-11-10T20:46:11.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 22%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDN%3C/text%3E%3C/svg%3E)
Daniel Needemyer
110
Reputation points
commented 2026-06-03T00:05:21.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 12%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
swetha s
0
Reputation points
1 answer
how do I transfer my excel from a previous computer
how do I transfer my excel from a previous computer...I have a product ID number
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
973 questions
asked 2026-06-03T00:05:07.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 57.00000000000001%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Steven Kinnally
0
Reputation points
answered 2026-06-03T00:05:20.59+00:00
AI answer
1 answer
Authenticator
Meine Daten sind auf dem.neuen Gerät nicht komplett bei der Anmeldung. Bitte um schnelle Behebung des problems
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,465 questions
asked 2026-06-03T00:01:18.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 78%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Muhammed Cetinkaya
0
Reputation points
commented 2026-06-03T00:04:44.99+00:00
Muhammed Cetinkaya
0
Reputation points
0 answers
Azure for Students verification consumed but subscription not created after AADSTS5000225 tenant inactivity error
I am trying to activate Azure for Students. I signed in using a personal Microsoft account and completed academic verification using my university email address. The academic verification appeared to complete successfully, but the Azure for Students…
Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
9,911 questions
asked 2026-06-03T00:01:56.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 14.000000000000002%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Stuart Lambert
0
Reputation points
asked 2026-06-03T00:01:56.7133333+00:00
Stuart Lambert
0
Reputation points
1 answer
Tenant Lockout – Lost Access to Authenticator for the Only Global Administrator Account
Hello Microsoft Support, I am requesting assistance regarding a tenant lockout situation. I have lost my mobile phone and no longer have access to Microsoft Authenticator. The affected account is the only Global Administrator account in my Microsoft 365…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,465 questions
asked 2026-06-02T23:59:47.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 22%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
Vinicius
0
Reputation points
answered 2026-06-03T00:00:23.5166667+00:00
AI answer
1 answer
logging in externally from a desktop
when using my code from a mobile phone the website says this function is unavailable, as this is my only means of logging in. What are my options as i cannot log in. Thank you
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,465 questions
asked 2026-06-02T23:59:30.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 31%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENF%3C/text%3E%3C/svg%3E)
Neil Fanning
0
Reputation points
answered 2026-06-02T23:59:48.11+00:00
AI answer
2 answers
WHY DO I NEED ICLOUD ALONG WITH MY GMAIL ACCOUNT? THEY AT CONFLICTING.
I HAVE TO OPEN E-MAILS TO READ MY E-MAIL. I WANT GMAIL. HOW CAN I STOP ICLOUD
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
11,422 questions
asked 2026-06-01T22:24:22.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 14.000000000000002%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB4%3C/text%3E%3C/svg%3E)
BillB-4605
0
Reputation points
commented 2026-06-02T23:59:24.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Chloe-V
8,080
Reputation points Microsoft External Staff
Moderator
1 answer
help with subscription
help with subscription that was cancelled even though I have paid.
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,341 questions
asked 2026-06-02T23:58:22.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 60%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFS%3C/text%3E%3C/svg%3E)
Fern Swink
0
Reputation points
answered 2026-06-02T23:58:35.9666667+00:00
AI answer
1 answer
Open AI Assistants Retirement Emails
I'm continually receiving emails regarding the retirement of Open AI Assistants with different dates: 26 August 2026 31 March 2027 As far as I know I have migrated correctly to Foundry Agent Service as suggested but keep getting these message. Is…
Microsoft Foundry
Microsoft Foundry
A unified Azure platform for creating and managing AI models, agents, and applications with built‑in enterprise security, monitoring, and governance
30 questions
asked 2026-06-02T23:58:02.2066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 23%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
Chris Brown
20
Reputation points
answered 2026-06-02T23:58:15.6133333+00:00
AI answer
2 answers
Snippet tool quit working
Sometime in the last week the snippet tool no longer works when I press Print Screen. I am never given the option to even select anything but a message pops up saying Clipboard Item not collected. Larger than clipboard capacity. I've cleared the clip…
Windows for home | Windows 11 | Apps
2,146 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 55.00000000000001%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
0 answers
Startup verification — received “We couldn’t verify your startup” message
Hi, I’m trying to re‑apply for Azure Startup credits, but I’m now receiving this message: “We couldn’t verify your startup. We’ll switch you to a pay‑as‑you‑go subscription once your original $1,000 in credits run out or expire.” For context: My…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,360 questions
asked 2026-06-02T23:58:00.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 64%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sanjay DUDDUPUDI
0
Reputation points
asked 2026-06-02T23:58:00.42+00:00
Sanjay DUDDUPUDI
0
Reputation points
1 answer
A student looking to download microsoft 365 on my Macbook pro lap top computer
I am writing to inquire if students are eligible for a free subscription to Microsoft 365 while actively enrolled in an academic program at Massachusetts Maritime Academy. Thanks Agbai Onuma
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,233 questions
asked 2026-06-02T23:57:45.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 34%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAO%3C/text%3E%3C/svg%3E)
Agbai Onuma
0
Reputation points
answered 2026-06-02T23:57:55.3+00:00
AI answer