Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,119 questions
1 answer
Office Home & Student 2021 - nothing is saving/working
I purchased a license for this in 2021 (for macOS), and all of a sudden it's saying I need to upgrade or activate my license, and none of my documents will save. What do I do? I know that support has now ended for this but I should still be able to use…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 14.000000000000002%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZ%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
Microsoft Word is disabled
I purchased Microsoft Office 2021 in August of 2024. The latest update that is pushing 365 has rendered my version worthless. I can open to view but I cannot edit or create any documents. The website states that I should still be able to use my version…
Microsoft 365 and Office | Word | Other | MacOS
Microsoft 365 and Office | Word | Other | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
891 questions
asked
2026-10-27T01:29:17.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 95%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jeneen McDaniel
20
Reputation points
accepted
2026-10-29T00:19:14.8466667+00:00
Jeneen McDaniel
20
Reputation points
1 answer
My Office 2024 for Mac is locked out saying Office 2021 license is not supported. I don't have Office 2021.
My Office Home 2024 applications are "read only" because Microsoft wants me to activate Microsoft 365 saying, "Your Office 2021 license is not supported with this version of the application. I don't have Office 2021 and never purchased…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
3,019 questions
asked
2026-10-24T16:49:00.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 31%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
John Fedele
0
Reputation points
commented
2026-10-29T00:18:59.23+00:00
EmilyS_726
33,805
Reputation points
Volunteer Moderator
2 answers
How to remove a fax that is part of a printer
I have an HP printer which is also a fax. I have never set up the fax, but when I upgraded my computer, suddenly, the printer was installed with the fax, and the fax entry comes up first in all the Office apps! If I’m not paying attention, I end up…
Windows for home | Windows 11 | Devices and drivers
24,829 questions
asked
2026-06-26T19:17:00.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 77%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Lea Novak
20
Reputation points
answered
2026-10-29T00:18:32.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 68%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKB%3C/text%3E%3C/svg%3E)
Kathryn Bresnan
0
Reputation points
1 answer
CfUpdatePlaceholder returns 0x80070179 with a positive UpdateUsn despite matching observed USN and IN_SYNC
I am developing a Windows Cloud Files API provider and need a supported way to identify which check rejects a remote update of an already hydrated, clean placeholder. The update supplies a positive original file USN to preserve the race protection…
Windows development | Windows API - Win32
3,104 questions
asked
2026-10-24T19:49:13.1366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 72%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Adrian Llames
0
Reputation points
commented
2026-10-29T00:15:18.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 21%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENV%3C/text%3E%3C/svg%3E)
Nancy Vo (WICLOUD CORPORATION)
8,160
Reputation points Microsoft External Staff
Moderator
0 answers
Unlicensed product
Unlicensed product error in excel even though I have licenses
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
58,062 questions
asked
2026-10-29T00:14:33.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 38%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Jayakumar Paramasivam
0
Reputation points
asked
2026-10-29T00:14:33.6533333+00:00
Jayakumar Paramasivam
0
Reputation points
1 answer
"insert text"-functionality in Microsoft "Mouse- and Keyboard Center"
Hey there, i'm wondering about this peculiar thing: i would like to assign directory paths to the external numpad to have them simply be inserted with a press of the keys. this would greatly help me to do some basic document work with pdf24 and word's…
Windows for home | Windows 11 | Devices and drivers
24,829 questions
asked
2026-10-27T09:44:30.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 56.00000000000001%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
Jan Kohout
0
Reputation points
commented
2026-10-29T00:14:21.9533333+00:00
Jan Kohout
0
Reputation points
1 answer
Can not download 365 icons on my Mac book air
MacBook Air will not install 365. I install successfully on my IMAC desktop, but will not install on my Mac book air. I just see ghost icons.
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
3,019 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 24%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
2 answers
why wont it restock
i have 200K points on microsoft rewards and have been waiting for robux and minecoins to restock for over a year and a half now, can anybody ACTUALLY explain why because i dont want anyone saying "oh it just takes a few months blah blah blah"…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,621 questions
asked
2026-10-27T23:58:29.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 0%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Random man
0
Reputation points
commented
2026-10-29T00:12:31.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
47,385
Reputation points
Independent Advisor
1 answer
AADSTS500022 "Access to tenant is denied" on my personal account's Default Directory
When I sign in to the Azure portal or the Microsoft Entra admin center with my personal Microsoft account, every attempt fails with AADSTS500022: "Access to 'Default Directory' tenant is denied." (The directory name shows in Russian: 'Каталог…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,970 questions
asked
2026-10-28T18:10:05.87+00:00
Maxim Shmakov
0
Reputation points
edited the question
2026-10-29T00:12:26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 47%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKE%3C/text%3E%3C/svg%3E)
Kai-Ex
2,235
Reputation points Microsoft External Staff
Moderator
1 answer
subscription
Why is the 365 classic not available this time round?
Microsoft 365 and Office | Microsoft Forms | For home
Microsoft 365 and Office | Microsoft Forms | For home
A web-based tool in Microsoft 365 that enables users to quickly create surveys, quizzes, polls, and feedback forms.
584 questions
asked
2026-10-29T00:11:15.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 81%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGF%3C/text%3E%3C/svg%3E)
Greg Fitzgerald
0
Reputation points
answered
2026-10-29T00:11:33.0733333+00:00
AI answer
1 answer
Invitations blocked for our directory ("suspicious activity", 403) – migration blocked
Hello, I would kindly ask for help with a blocked Microsoft Entra tenant. We are currently migrating our Azure DevOps organization to our central Microsoft Entra tenant. As part of this, I invite our own employees (internal company email addresses) as…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
4,115 questions
asked
2026-10-22T06:34:20.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 53%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHS%3C/text%3E%3C/svg%3E)
HST Software
0
Reputation points
answered
2026-10-29T00:11:14.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 37%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Aetherin
3,440
Reputation points
Independent Advisor
1 answer
365 classic subsciptions
an email from you had an option to subscribe to 365 classic that option has disappeared why?
Windows for home | Windows 11 | Licensing and activation
5,472 questions
asked
2026-10-28T23:36:59.1833333+00:00
Greg Fitzgerald
0
Reputation points
answered
2026-10-29T00:11:11.0866667+00:00
EmilyS726
276.4K
Reputation points
Independent Advisor
2 answers
service order 2048488169. will repairs be guarantted, warranted?
Before I send surface pro 9 for repairs, want to confirm that the $600 cost will result in a repaired or replace surface pro 9. I believe the mother board is the issue. Can you confirm that I will receive a working surface pro 9 in return for $600 cost.…
Surface | Surface Pro | Performance and maintenance
2,379 questions
asked
2026-10-28T20:39:08.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 49%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELR%3C/text%3E%3C/svg%3E)
Larry Reissman
0
Reputation points
answered
2026-10-29T00:07:15.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
33,001
Reputation points MVP
Volunteer Moderator
1 answer
Need for Windows 11
Download link for Windows 11 Because it's not available in my region
Windows for home | Windows 11 | Install and upgrade
9,372 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 67%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EO%3C/text%3E%3C/svg%3E)
0 answers
Claude Opus 5.5 Deployment Fails in Microsoft Foundry – “This purchase cannot be completed” (0x409)
Hi, I’m trying to deploy Claude Opus 5.5 in Microsoft Foundry, but every attempt fails with the error “This purchase cannot be completed.” My Azure subscription is active, I have sufficient quota, and my billing is working correctly. I’ve tried deploying…
Foundry Models
Foundry Models
A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference
235 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 41%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
6 answers
Outlook has started labeling my emails as promotions
I could just ignore it but it annoys me. Any way to undo it?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,422 questions
asked
2026-10-22T15:09:37.6733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 48%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
christine
15
Reputation points
commented
2026-10-29T00:06:37.47+00:00
Hornblower409
17,965
Reputation points
1 answer
Excel 2024 stops refreshing view but does not hang
Sometimes when working in Excel, when I do some action, like: resize column, paste, scroll the sheet the Excel stops rendering the window. The probability seems to be related to how long I use the app. The whole app seems frozen but it's just rendering -…
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
58,062 questions
asked
2026-10-27T18:43:23.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 62%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET2%3C/text%3E%3C/svg%3E)
TomaszKozera-2821
30
Reputation points
commented
2026-10-29T00:05:57.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 84%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXD%3C/text%3E%3C/svg%3E)
Xavier-D
14,170
Reputation points Microsoft External Staff
Moderator
2 answers
"Invitations are blocked for this directory due to suspicious activity. Please contact Microsoft support for help." Error.
After inviting a few people to my tenant i got this error: "Invitations are blocked for this directory due to suspicious activity. Please contact Microsoft support for help.". I saw some similar questions like:…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,970 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 46%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
Billing Question
When I open a word document, it keeps saying that I need to change or update the billing method when I have already successfully paid for Microsoft 365 personal.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,608 questions
asked
2026-10-29T00:04:15.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 35%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
aqeel nagi
0
Reputation points
answered
2026-10-29T00:04:59.1566667+00:00
AI answer