11,403 questions
2 answers
Images lost file suffix
I moved and renamed files and in doing so the suffix dropped and thumbnails don't know. I tried setting File Name Extensions to show but they're still gone. When I try right click Open With there's not image app option. But when I am in an image app and…
Windows for home | Windows 11 | Files, folders, and storage
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 97%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
1 answer
I have family computers backed up on my account - when husband signs into his newly cleaned up computer - he gets my account
I need for him to get back into his computer set up - the favorites and emails and passwords - but it's just going to my set up. I can see his computer as one of the ones backed up on our account but I am the only one with a Microsoft password.
Windows for home | Windows 11 | Accounts, profiles, and login
9,401 questions
asked 2026-06-23T20:41:25.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 19%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Stacy Klaus
0
Reputation points
answered 2026-06-23T20:41:41.95+00:00
AI answer
0 answers
Hyperlinks in the MS Word Table of Contents
I've automated a Table of Contents in a Word doc. I generated the contents using headings. I expected each item in the table of contents to be a hyperlink so one can click onto it and be taken directly to that section of the document. But this is not…
Microsoft 365 and Office | Word | For education | Windows
Microsoft 365 and Office | Word | For education | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,179 questions
asked 2026-06-23T20:39:28.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 54%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Mary Catherine Jue
0
Reputation points
asked 2026-06-23T20:39:28.8+00:00
Mary Catherine Jue
0
Reputation points
3 answers
I can't log into my other account
I recently got a new phone and phone number and I wanted to change it in the system but when I try it makes me do a confirmation code with my old number which I don't have.
Windows for home | Windows 11 | Accounts, profiles, and login
9,401 questions
asked 2026-06-23T19:46:39.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 48%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jaden Delaney
0
Reputation points
commented 2026-06-23T20:39:01.17+00:00
Jaden Delaney
0
Reputation points
3 answers
How to duplicate an existing box table
Hi, I am wanting to know how to duplicate the whole box for Step 2 from left to right - so that I can add Hazard E , F and G - extra boxes. So more or less inserting/duplicating the whole section from left to right, thanks.
Microsoft 365 and Office | Word | For business | Windows
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
9,088 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 59%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
2 answers
sound stopped working on N19 headphones when paired and connected to Acer i7 laptop Microsoft 11
I chatted on line with one of your engineers Chat number 7104431774 (labelled resolved). It was not resolved however. he finished by setting a Microsoft 11 restore and re-boot. It took 2 hours or more to the reboot fully and a gave failed to reboot…
Windows for home | Windows 11 | Devices and drivers
23,349 questions
asked 2026-06-20T10:21:48.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 22%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
Bern Cannon
0
Reputation points
answered 2026-06-23T20:37:26.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 2%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lucus-V
8,340
Reputation points Microsoft External Staff
Moderator
1 answer
how to upgrade my system
how to upgrade my system without losing all my documents.
Windows for home | Previous Windows versions | Install and upgrade
asked 2026-06-23T19:52:35.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 5%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Anna Rosato-Brown
0
Reputation points
answered 2026-06-23T20:37:26.4766667+00:00
Meerali Naseet
0
Reputation points MVP
1 answer
email issue
Emails are not coming in to my inbox but junk emails are received in junk file
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,275 questions
asked 2026-06-23T20:01:12.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 31%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Carl Moskowitz
0
Reputation points
answered 2026-06-23T20:37:17.2133333+00:00
John Jefferson Doyon
74,970
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
How to fix connection issue with MS Keyboard 2000
Microsoft 2000 keyboard will not connect to my laptop anymore. OS is Windows 11 PRO and this keyboard has worked since buying my current laptop 2 years ago. Connections issues started a couple of months back, batteries are new. USB Port is working fine.…
Windows for home | Windows 11 | Devices and drivers
23,349 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 51%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
3 answers
Word 2021 What happened to thumbnail view inside side-by-side?
It is gone now, but it was there when I first installed my retail version of Office 2021. It was very helpful, and it is not the same as view multiple pages in vertical mode. It looked like a waffle icon that took the side by side view and spread out the…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,238 questions
asked 2026-06-21T20:07:38.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 52%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Swan Starling
0
Reputation points
answered 2026-06-23T20:35:46.6266667+00:00
Swan Starling
0
Reputation points
4 answers
How to share my audio and video with microsoft teams
I need help to change the settings so that my audio and video will work.
Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video
Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video
Managing sound and video settings during Teams meetings and calls
564 questions
asked 2026-06-23T19:05:32.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 77%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lori Barbee
0
Reputation points
commented 2026-06-23T20:35:15.6266667+00:00
Lori Barbee
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Replying to or forwarding an email does not include the original message in the email body in legacy Outlook for Mac
Since updating to version 16.110, replying to or forwarding an email does not include the original message in the email body in legacy Outlook for Mac. Apparently this is a known issue and a "work-around" is to switch to the new Outlook for…
Outlook | MacOS | Legacy Outlook for Mac | For business
Outlook | MacOS | Legacy Outlook for Mac | For business
Using older versions of Outlook for Mac in business environments
7,094 questions
asked 2026-06-22T12:01:18.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 32%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
Leslie Marsh
5
Reputation points
commented 2026-06-23T20:35:00.5366667+00:00
Leslie Marsh
5
Reputation points
0 answers
Unable to access Azure DevOps through Entra ID.
I’m currently unable to access Azure DevOps through Entra ID. When I try signing in with either [******@jamboow.co.uk] or [******@jamborowglobal.onmicrosoft.com], I receive errors.
Azure DevOps
1,505 questions
asked 2026-06-23T20:34:41.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 66%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVY%3C/text%3E%3C/svg%3E)
Victory Yemi Oluwasegun
0
Reputation points
asked 2026-06-23T20:34:41.44+00:00
Victory Yemi Oluwasegun
0
Reputation points
2 answers
One of the answers was accepted by the question author.
JOINING A TEAMS MEETING
HOW DO I JOIN IN TO AN INVITED TEAMS MEETING? I HAVE BEEN INVITED TO JOIN A TEAMS MEETING. HOW DO I DO THAT?
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
Additional meeting and call-related features and issues within Microsoft Teams for business
4,876 questions
asked 2026-04-27T08:28:09.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 59%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPA%3C/text%3E%3C/svg%3E)
Philip Anne DONGES
20
Reputation points
answered 2026-06-23T20:34:39.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 4%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEO%3C/text%3E%3C/svg%3E)
EMMANUEL OLABODE
0
Reputation points
3 answers
Can not log into teams meeting: "The account you’re using doesn’t have access to this meeting due to org policies"
I had a Teams meeting today, however, every time I try accessing the meeting, this message pops up "The account you’re using doesn’t have access to this meeting due to org policies". I logged in as a guest, however, the host of the meeting was…
Microsoft Teams | Microsoft Teams for business | Other
Microsoft Teams | Microsoft Teams for business | Other
Additional features, settings, or issues not covered by specific Microsoft Teams categories
21,066 questions
asked 2025-10-06T19:52:29.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 90%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
Jaspreet Kaur
0
Reputation points
answered 2026-06-23T20:34:17.2233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 17%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBO%3C/text%3E%3C/svg%3E)
Benjamin Osgood
0
Reputation points
1 answer
Login Into Account
Hello, I am not able to receive any incoming emails to **[Moderator note: Personally Identifiable Information removed]**I am not able to rest my password as it send a code to the email above. Kindly,
Outlook | Web | Outlook on the web for business | Email
Outlook | Web | Outlook on the web for business | Email
Sending, receiving, and organizing email in Outlook on the web for business
2,719 questions
asked 2026-06-23T20:13:13.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 70%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Argo Pointe
0
Reputation points
answered 2026-06-23T20:34:07.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 49%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Jay Tr
13,050
Reputation points Microsoft External Staff
Moderator
0 answers
Azure Content Understanding OCR is less accurate that ADI
I recently migrated from Azure Document Intelligence to Azure Content Understanding due to it being the newer product with more options. Some aspects of the OCR layout recognition are better but the glyph/symbol recognition is less accurate. e.g. "≤…
Azure Content Understanding in Foundry Tools
Azure Content Understanding in Foundry Tools
An AI tool in Foundry for analyzing documents and media to classify content, extract entities, and generate structured understanding
19 questions
asked 2026-06-23T20:33:34.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 77%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Chris Moseley
20
Reputation points
asked 2026-06-23T20:33:34.12+00:00
Chris Moseley
20
Reputation points
2 answers
How to get rid of "Access Denied" messages.
I run Windows 11 Pro on a Dell Inspiron 15 3530 Laptop. When I log into the Dell Support site and click on an internal page link, I get an "Access Denied" message. What's wrong, and how do I fix it?
Microsoft Edge | Website issues | Windows 11
Microsoft Edge | Website issues | Windows 11
Troubleshooting website display or functionality issues in Edge on Windows 11
1,549 questions
asked 2026-06-20T10:06:58.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 15%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Roger Blair
345
Reputation points
answered 2026-06-23T20:33:30.13+00:00
Lucus-V
8,340
Reputation points Microsoft External Staff
Moderator
0 answers
I just installed Microsoft 365 Personal but cannot write or save
I just downloaded and paid for Microsoft 365 Personal. I am not able to save write in files or save them. When I go into "get information" I cannot change the "everyone" privilege to Read and Write. It is stuck on "Read…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,272 questions
asked 2026-06-23T20:31:13.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 66%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELG%3C/text%3E%3C/svg%3E)
Lori Gottlieb
0
Reputation points
asked 2026-06-23T20:31:13.3633333+00:00
Lori Gottlieb
0
Reputation points
2 answers
Windows 11 that causes severe eye strain and headaches
Hello, I am reporting a serious display-related issue in Windows 11 that causes severe eye strain and headaches and makes the OS unusable for me and a few other people. We migrated the entire company, 300 people, from Windows 10 to Windows 11 due to…
Windows for business | Windows for IoT
693 questions
asked 2026-01-06T16:24:56.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 70%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
DD
20
Reputation points
commented 2026-06-23T20:30:13.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 35%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
Gazment Celaj
0
Reputation points