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3 answers

How do I add storage to my account.

I am out of storage and want to add more. How do I do that for my specific account?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-18T00:58:29.83+00:00
Michael Tidwell 0 Reputation points
commented 2026-06-24T01:16:22.13+00:00
Darren-Ng 11,520 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

NTFS Permission

I login to my server using my account and i create 2 folders name hs and hs2 but when i click that folder then why i not have permissions? When I check using who am i and even my account is member of local admin then why the attributes is Group used for…

Windows for business | Windows Server | Devices and deployment | Other
asked 2026-06-23T13:33:28.3866667+00:00
Handian Sudianto 7,241 Reputation points
accepted 2026-06-24T01:16:15.15+00:00
Handian Sudianto 7,241 Reputation points
2 answers

How do I apply the $50 refund, that I never received, to my annual subscription to 365 Family Classic?

On 7 January 2026 I received an email from you confirming a $50.00 refund to my account from last year's subscription. My coming year's subscription of $179.00 to 365 Family Classic is due on 11 July 2026 as per your email dated 11 June 2026. How do I…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-06-23T23:09:13.67+00:00
Ian B 0 Reputation points
answered 2026-06-24T01:15:52.44+00:00
Bulldog 2,480 Reputation points
0 answers

Sync OneNote

I tried to sync my one note from my laptop to myiPhone ??? OneNote can't sync your notes right now. We'll keep trying. (Error code: 0xE0000644 9zu13) Nothing helps. HELP!!!

Microsoft 365 and Office | OneNote | For home | Windows
asked 2026-06-24T01:14:29.1766667+00:00
Tim Hackman 0 Reputation points
0 answers

Unable to Start Apache Spark Pool. Fails with SessionCreationTimeoutException: Session creation timed out.

When I run a pipeline, it fails with ]Cluster was in terminal state=[Cancelled] before it reached 'Ready' state. When I run a new notebook, it fails with SessionCreationTimeoutException: Session creation timed out. I am on Spark version 3.5

Azure Synapse Analytics
Azure Synapse Analytics

An Azure analytics service that brings together data integration, enterprise data warehousing, and big data analytics. Previously known as Azure SQL Data Warehouse.

5,657 questions
asked 2026-06-23T22:53:21.5666667+00:00
MikelleRogers-6194 0 Reputation points
commented 2026-06-24T01:14:22.49+00:00
MikelleRogers-6194 0 Reputation points
0 answers

Azure Migrate appliance download SHA256 hash does not match portal-published value

We are deploying an Azure Migrate appliance for VMware discovery. The appliance package downloaded from the Azure portal fails SHA256 integrity validation. The SHA256 value calculated locally does not match the SHA256 value currently published in the…

Azure Migrate
Azure Migrate

A central hub of Azure cloud migration services and tools to discover, assess, and migrate workloads to the cloud.

1,101 questions
asked 2026-06-23T21:21:11.5466667+00:00
Admin-Avila, Dom 0 Reputation points
commented 2026-06-24T01:13:52.97+00:00
Lakshma Reddy Vattijonnala 995 Reputation points Microsoft External Staff Moderator
1 answer

Using Copilot on Word and Excel

My Microsoft 365 account is an educational affiliate, which means Copilot isn't included, and I wanted to use its benefits in Microsoft applications. I wanted to know if I used my personal account to subscribe to Copilot, will it work with my educational…

Microsoft 365 and Office | Subscription, account, billing | For education | Windows
asked 2026-06-23T00:18:05.46+00:00
Jessica Rubio 30 Reputation points
commented 2026-06-24T01:13:09.77+00:00
Huy-K 12,630 Reputation points Microsoft External Staff Moderator
0 answers

I have just purchased a product key to set up personal microsoft 365. I want to action the key however I do not want recurring payment set up.

How do I set up Micrsoft 365 busing a new product key without actioning recurring payment and adding credit card details?

Microsoft 365 and Office | Word | For business | Windows
asked 2026-06-24T01:12:48.72+00:00
megan condon 0 Reputation points
5 answers One of the answers was accepted by the question author.

No option to delete calendar group in Outlook

How do I remove unwanted groups that have appeared in my Outlook under both mail and calendar. When right click on them, there does NOT appear any delete option.

Outlook | Windows | New Outlook for Windows | For home
asked 2026-06-09T13:33:03.07+00:00
Mike Bernardo 55 Reputation points
edited a comment 2026-06-24T01:12:20.2966667+00:00
Hornblower409 10,005 Reputation points
1 answer

Discrepancy between card statement and Azure invoice amount (charge dated 2026-06-15)

Hello. I'm requesting clarification on a charge for my Azure usage, because my credit card statement shows two different amounts for the same transaction. ■ Transaction details <PII details> ■ Questions Please confirm the exact amount and…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

4,848 questions
asked 2026-06-24T00:18:05.8533333+00:00
PROFILE-CHEOLS 0 Reputation points
edited a comment 2026-06-24T01:12:11.12+00:00
Suchitra Suregaunkar 15,000 Reputation points Microsoft External Staff Moderator
1 answer

Thread is lost in Outlook replies and forwards (MAC)

Replying to or forwarding an email does not include the original message in the email body in legacy Outlook for Mac.

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-06-22T01:55:31.6533333+00:00
Alex Sawers 0 Reputation points
edited a comment 2026-06-24T01:10:56.5533333+00:00
Teddie-D 18,295 Reputation points Microsoft External Staff Moderator
1 answer

My Microsoft Edge on Windows 11 keeps asking to open it up? why? Didn't happen before!

My Edge keeps asking me if i want to open it up, when it didn't do that before, so what is going on? Do i need to uninstall it, because when i try to repair it, it still asks me if i want to open up edge to repair it! So why is it doing it now. I don't…

Microsoft Edge | Website issues | Windows 11
asked 2026-06-24T00:34:37.8933333+00:00
Karen A Finn 0 Reputation points
answered 2026-06-24T01:09:25.4633333+00:00
John DeV 165.2K Reputation points Independent Advisor
3 answers

Lost MS office 2016 product key

Hi, I had purchased Home and Student edition of MS Office in June 2021, which I lost it. This is neither showing in my MS account login. How to get this retrieved? This was purchased from Amazon India. I have contacted them as well and meanwhile…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-06-22T14:29:00.2166667+00:00
Jitendra K Gupta 0 Reputation points
answered 2026-06-24T01:07:16.0033333+00:00
Jitendra K Gupta 0 Reputation points
1 answer One of the answers was accepted by the question author.

802.1x certificate deploy from intune

I was success setup and push certificate configuration for each user for 802.1x authentication from intune. The deployment time when user logon to the endpoint until certificate installed up to 20 minutes. Now i want to know can we improve the time so…

Microsoft Security | Intune | Configuration
asked 2026-06-22T08:18:38.6633333+00:00
Handian Sudianto 7,241 Reputation points
accepted 2026-06-24T01:07:06.5566667+00:00
Handian Sudianto 7,241 Reputation points
1 answer

Need a Tenant Release for the domain I just bought

I purchased a domain and I’m trying to add it to Microsoft 365, but it says the domain is associated with another tenant. I need a Domain Release request and escalation to the Data Protection Team

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-06-23T23:41:38.05+00:00
Diana Miranda 0 Reputation points
answered 2026-06-24T01:06:39.13+00:00
Darren-Ng 11,520 Reputation points Microsoft External Staff Moderator
0 answers

Azure for Students eligibility in Egypt

Hello, I am a university student from Egypt. I would like to access the Azure for Students $100 credit, but I am unable to complete the eligibility/verification process. Could you please confirm whether Azure for Students is available for students in…

Azure Advisor
Azure Advisor

An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.

706 questions
asked 2026-06-24T01:05:59.8533333+00:00
2 answers

Play forza horizon 5

IMG_0382.jpeg I want to play força horizon 5. I ve got to link up my account but I do not want by that method. I want to do it by message. And I can’t even do by that method because ur app doesn’t allow personal accounts. Help me plz! I spent too much…

Windows for home | Other | Gaming
asked 2026-06-23T12:07:21.5666667+00:00
Pedro Realista 0 Reputation points
answered 2026-06-24T01:05:32.6733333+00:00
Pedro Realista 0 Reputation points
1 answer

How to request additional info on unauthorized sign in attempts?

Today, there were three sign in attempts from unknown sources in my two outlook accounts. The info on the sign in activity pages said "sign in successful additional verification requested". I changed the password and I re-checked my 2fa.…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-23T21:00:56.6633333+00:00
VK2026 0 Reputation points
answered 2026-06-24T01:05:10.63+00:00
Jeronimo Fuerte 40,520 Reputation points Independent Advisor
2 answers

I was using the Microsoft 365 Personal free trial and forgot to cancel before the renewal date.

I understand there is an outstanding balance of $99.99. However, this charge was generated immediately after my free trial ended, and the payment was declined. I would like to request a one-time exception and ask Microsoft to cancel the subscription and…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-06-20T16:37:16.94+00:00
Medina Tataru 0 Reputation points
answered 2026-06-24T01:03:49.36+00:00
Norah-L 7,305 Reputation points Microsoft External Staff Moderator
2 answers

regarding the exam

i have about to write the exam now but unfortunately because of laptop issues all of suddenly i couldnt write the exam was it been rescheduled ...?

Windows for home | Other | Performance and system failures
asked 2026-06-23T15:48:55.8466667+00:00
Naveen Nelavigi 0 Reputation points
answered 2026-06-24T01:03:14.8733333+00:00
Sin-D 10,405 Reputation points Microsoft External Staff Moderator