Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Update facility information
We are needing to update the payment method on file and update users and we have had changes in employees. Please advise.
Microsoft 365 and Office | Subscription, account, billing | For business | Other
My Hotmail of 15+ years in locked
My Hotmail "******@hotmail.com" of 15+ years is locked because it's compromised. I tried signing in, it says it needs verification by sending sms to the registered phone number, but when I put my last 4 digits, it says verification…
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
Troubleshooting MS Teams Meeting Add-in Inactivity in MS Outlook
I am having trouble activating MT Team Meeting Add-in in Outlook. I am running on a MS Office 365 for Business licence and I have a full subscription MS Teams account signed-in on both MS Outlook and MS Teams apps. Yet, after following all…
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Schedule meetings
Setting up future meetings with participants using Teams calendar or Outlook integration
unable to find the app
Hi All, I have enabled an application in Microsoft Teams and made it available to a few users. In the Teams Admin Center, I went to Teams apps > Manage apps, searched for the application, and made it available to the required users. Users are able to…
Microsoft Teams | Microsoft Teams for business | Settings | Other
Additional settings-related features and issues within Microsoft Teams for business
I need to end an Azure Pay as You Go Backup Subscription but cannot remove backup items from Recovery Vaults
We decommissioned our old MABS server. We have serveral Recovery Services Vaults with old backup data no longer needed. When trying to delete the server from Azure in any of them, I am getting "Container already in deferred unregister state" I…
Azure Backup
An Azure backup service that provides built-in management at scale.
I can’t get Authenticator to work
Got a new iPad Authenticator is not working to access my timesheet.
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
AI using Azure Foundry with budget subscription policy
Using Azure API Management Service connected with Azure Foundry (aka AI Gateway), we can define the available APIs like completions, responses, messages, etc and configure polices. One policy to restrict tokens (input and output) per montly quota is the…
Azure API Management
An Azure service that provides a hybrid, multi-cloud management platform for APIs.
How do I speak with a live person
Something has caused Bit locker to happen. Need help
Windows for home | Windows 11 | Security and privacy
Static Web App stuck in enterpriseGradeCdnStatus = Disabling, never reaches Disabled — blocks Standard to Free downgrade
My Static Web App's enterprise-grade edge (Azure Front Door integration) is stuck. After clicking Disable on Enterprise-grade edge, enterpriseGradeCdnStatus went to Disabling and has stayed there for 8+ hours — it never reaches Disabled. Environment:…
Azure Static Web Apps
An Azure service that provides streamlined full-stack web app development.
Teams phone auto-dialling incomplete numbers after Teams app update
Hi everyone, I'm hoping someone may have come across this issue before. We have a Yealink MP52 E2 Teams phone, and after updating the firmware from 176.15.0.164 to 176.15.0.194, we've noticed a change in the dialling behaviour. Prior to the update, the…
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
Managing sound and video settings during Teams meetings and calls for optimal communication
Can't find Gmail account in Outlook
When I try to add email account (gmail) to Outlook, I get message that the account is already there, but it doesn't show anywhere. How can I actually delete that account and then add it again?
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
Hyperlinks in the MS Word Table of Contents
I've automated a Table of Contents in a Word doc. I generated the contents using headings. I expected each item in the table of contents to be a hyperlink so one can click onto it and be taken directly to that section of the document. But this is not…
Microsoft 365 and Office | Word | For education | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
setting up workspace in Word
I am trying to create a template in Word. I click on generate a document under the Manage tab, and it tells me to select a template but shows i have zero templates in my "workspace." What is that and how do I manage it to be able to create a…
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
Have 2 emails neither working
I Have 2 emails one was added mistakenly added, and this is preventing my receiving or sending emails from either
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
MFA lockout
Hello, My Girlfriend has a new phone. She wants to login to Microsoft on her new phone, but it needs a MFA approval. She doesn't have the MFA on her old phone, and also doesnt have the recovercode. She can still login on her old phone into Outlook and…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Before deleting files from OneDrive I want to REVIEW them. Problem is - I cannot access the relevant page to do that!
(1) The 1st screenshot shows, I need to delete heaps of files from OneDrive. (2) However, I cannot REVIEW any of them - simply because I can't ACCESS the relevant page in OneDrive; to do that! (3) My 2nd screenshot clarifies WHERE I could do that -…
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
Communication issue between Teams and Outlook
It's not possible to create a teams meeting through outlook, what can I do?
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
Yearly Subscription
I am looking for a phone number to call to discuss my account. How can I speak with a live agent?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Migrate to Standard IP - GatewaySubnet does not have sufficient IP Addresses available.
New to Azure. Inherited environment. Received Microsoft notifications that Action required: Migrate your VPN Gateway to Standard Public IP. Attempting the migration using the GUI interface. Validation - Failed. Please take action on the failed resources…
Azure VPN Gateway
An Azure service that enables the connection of on-premises networks to Azure through site-to-site virtual private networks.
Rampant Teams phish calls
Hello All, Our org users are getting constant phish calls through Microsoft Teams. We do not want to blanket ban all external domains from communicating. Is there any options that can be set in external collaboration to prevent this from happening?
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
Managing sound and video settings during Teams meetings and calls for optimal communication