Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,311 questions
7 answers
My Hotmail of 15+ years in locked
My Hotmail "******@hotmail.com" of 15+ years is locked because it's compromised. I tried signing in, it says it needs verification by sending sms to the registered phone number, but when I put my last 4 digits, it says verification…
Outlook | Web | Outlook.com | Email
asked 2026-06-21T20:30:02.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 57.99999999999999%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBY%3C/text%3E%3C/svg%3E)
Barry Younes
0
Reputation points
edited a comment 2026-06-26T02:22:18.94+00:00
Hornblower409
10,230
Reputation points
2 answers
I have been using a template for a church bulletin for years and I accidently did something where I can access it in the open ready form I have edited it for years
I have had on my laptop a template created by someone else years ago for a church bulletin. For several years I have clicked on the MS Doc opened it and updated the info as a volunteer from home for the upcoming week's worship service. It would display…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,251 questions
asked 2026-06-25T21:14:48.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 4%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jason Ferguson
0
Reputation points
edited a comment 2026-06-26T02:22:12.4666667+00:00
Charles Kenyon
167.9K
Reputation points
Volunteer Moderator
2 answers
My Xbox One Controller Wouldn't connect to my windows 11 bluetooth
The controller worked before, but suddenly just stopped working after a while. I removed the device from my computer to attempt a re-pair Yes I made sure to click the "Bluetooth" when the three options appear to pair Yes I made sure my…
Windows for home | Windows 11 | Devices and drivers
23,389 questions
asked 2026-06-24T19:00:27.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 64%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEC%3C/text%3E%3C/svg%3E)
ermanno chen
0
Reputation points
recommended 2026-06-26T02:21:21.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
7,780
Reputation points Microsoft External Staff
Moderator
1 answer
I have a onedrive issue
I am getting an error code 8004deed. What I want to do is migrate all my files from one ondrive account to another onedrive account. Is this possible.
Microsoft 365 and Office | OneDrive | Other | Other
Microsoft 365 and Office | OneDrive | Other | Other
A Microsoft file hosting and synchronization service.
536 questions
asked 2026-06-26T02:01:08.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 19%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
James Flood
0
Reputation points
answered 2026-06-26T02:20:50.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 49%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWW%3C/text%3E%3C/svg%3E)
Wilson Wang
0
Reputation points
0 answers
case number [Removed PII]
I received a phone call from Microsoft on case number [Removed PII]. How can I followup after rerceiving a call?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,416 questions
asked 2026-06-25T20:42:10.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 99%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBH%3C/text%3E%3C/svg%3E)
Bill Hinton
0
Reputation points
edited the question 2026-06-26T02:20:09.1+00:00
Ian-T
7,780
Reputation points Microsoft External Staff
Moderator
2 answers
I am locked out of my Outlook account
I cannot take the lock off my account on my desktop. I can access Outlook from my desktop. I need help removing the lock on my desktop. I tried using a password and the authenticator app, and both returned a message saying I am locked out. I administer…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,416 questions
asked 2026-06-24T22:34:33.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 17%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
David Wilds Patton
0
Reputation points
commented 2026-06-26T02:20:05.22+00:00
David Wilds Patton
0
Reputation points
3 answers
how do I go back to the older version of windows media player
I want to go back to the old windows media player I hate and I mean hate the new on I can't put my songs on a stick I liked the sit-up for the old version simple ans easy to use and I hate the new e-mail sit also Moved from Microsoft Edge | Microsoft…
Windows for home | Other | Music, photos, and video
5,861 questions
asked 2025-06-19T17:30:04.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 1%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
betty skinner
0
Reputation points
edited an answer 2026-06-26T02:20:01.7433333+00:00
_AW_
68,006
Reputation points
Volunteer Moderator
1 answer
I need to install my paid for office 365 software but you wont let me
I have tried several tim but canes to install Ms office 365 already paid for program
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
19,803 questions
asked 2026-06-26T01:36:10.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 67%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
jim taylor
0
Reputation points
edited an answer 2026-06-26T02:19:59.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
115.2K
Reputation points
Independent Advisor
1 answer
case number [Removed PII]
i have lost a critical excel spreadsheet ... i pay 100 per year to update Microsoft for MAC ... i have a Xmas address list that cannot be found now
Microsoft 365 and Office | OneDrive | For home | MacOS
Microsoft 365 and Office | OneDrive | For home | MacOS
A Microsoft file hosting and synchronization service.
1,159 questions
asked 2026-06-25T12:37:47.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 77%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
susan leavitt
0
Reputation points
edited an answer 2026-06-26T02:19:54.76+00:00
Ian-T
7,780
Reputation points Microsoft External Staff
Moderator
1 answer
Cannot receive emails
I cannot receive emails that are being sent to me.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,311 questions
asked 2026-06-25T17:32:10.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 87%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Martha wasen
0
Reputation points
commented 2026-06-26T02:17:46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 64%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBO%3C/text%3E%3C/svg%3E)
Barry O'Connor
0
Reputation points
1 answer
Hundreds of lost emails. Emails in wrong golders
I've lost hundereds perhpsa thousands of eaisl form many years. Also...emaisl are in worng folders. What to do?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,311 questions
asked 2026-06-25T19:51:48.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 90%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWM%3C/text%3E%3C/svg%3E)
Werner Maassen
0
Reputation points
commented 2026-06-26T02:17:02.7966667+00:00
Bulldog
2,480
Reputation points
1 answer
Request to remove expired Visa card Message:
Hello, My Microsoft 365 subscription ended today. I do not want to renew it. I tried to remove my expired Visa card from my account, but the system says it is linked to Azure. I do not have any Azure subscription. Please help me remove the…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,097 questions
asked 2026-06-25T08:24:44.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 62%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
ahmed gawad
0
Reputation points
answered 2026-06-26T02:16:51.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 84%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXD%3C/text%3E%3C/svg%3E)
Xavier-D
9,535
Reputation points Microsoft External Staff
Moderator
0 answers
BitLocker recovery key is not working
I have an older Surface Laptop that will not let me access because it keeps saying the bitlocker recovery key is wrong, any possible solutions to access it again? I am unable to log in AT ALL.
Windows for home | Windows 10 | Recovery and backup
417 questions
asked 2026-06-26T02:16:33.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 59%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EER%3C/text%3E%3C/svg%3E)
Elizabeth Ramirez
0
Reputation points
asked 2026-06-26T02:16:33.84+00:00
Elizabeth Ramirez
0
Reputation points
3 answers
Desktop Icons Unreadable
Older adults use a lot of computers. Eyesight is a problem. Enlarging Desktop Icon text or an add on program to do so wuold be a great help. I DO NOT WANT TO ENLARGE ALL TEXT!!!! That is the only option your designers have left me. They are young…
Windows for home | Windows 11 | Desktop, Start, and personalization | Desktop
asked 2026-06-24T23:12:04.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 5%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jean Carroll
0
Reputation points
answered 2026-06-26T02:15:46.3533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
15,900
Reputation points Microsoft External Staff
Moderator
0 answers
How to REMOVE OneDrive from Windows 11 Laptop fully, 100%, and FOR GOOD?
Many of my folders and files, including the ones I think I am saving to my Desktop, save to OneDrive. I DO NOT WANT A SINGLE ONE OF MY FOLDERS OR FILES SAVED TO OneDrive. I NEVER authorized this. It fills me with legitimately unspeakable rage. And if I…
Microsoft 365 and Office | OneDrive | Other | Windows
Microsoft 365 and Office | OneDrive | Other | Windows
A Microsoft file hosting and synchronization service.
1,874 questions
asked 2026-06-26T02:13:34.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 14.000000000000002%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Charlotte Sladek
0
Reputation points
edited the question 2026-06-26T02:15:45.67+00:00
Charlotte Sladek
0
Reputation points
1 answer
Como estruturar no Dynamics 365 a diferenciação entre "lead comprado" e "lead gerado" sem contaminar o pipeline?
Estamos implementando uma esteira de qualificação de leads B2B no Dynamics 365 Sales e identificamos um problema operacional recorrente: leads adquiridos de fornecedores externos (listas compradas) estão sendo inseridos no mesmo pipeline que leads…
Microsoft 365 and Office | Development | Other
Microsoft 365 and Office | Development | Other
Building custom solutions that extend, automate, and integrate Microsoft 365 apps.
4,719 questions
asked 2026-06-25T23:31:39.5333333+00:00
Paulo C P Santos
0
Reputation points
answered 2026-06-26T02:15:06.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 9%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Michelle-N
18,105
Reputation points Microsoft External Staff
Moderator
1 answer
I'm in trouble verifying my custom domain in Entra ID
I have been trying to verify my custom domain (agrohub.com.br) in Azure Active Directory (Microsoft Entra ID) for the past three weeks without success. And after checking https://www.whatismytenantid.com/, I found out why it’s not working. I don’t…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,758 questions
asked 2026-06-23T14:24:07.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 66%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFD%3C/text%3E%3C/svg%3E)
Filipe Duarte da Silva
1
Reputation point
answered 2026-06-26T02:11:23.61+00:00
Jerald Felix
14,565
Reputation points
Volunteer Moderator
0 answers
How to add pdf document to a word document online.
how to add pdf document to a word document online. The online version does not have "insert > object".
Microsoft 365 and Office | Word | For home | Other
Microsoft 365 and Office | Word | For home | Other
A family of Microsoft word processing software products for creating web, email, and print documents.
663 questions
asked 2026-06-26T02:10:33.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 15%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHT%3C/text%3E%3C/svg%3E)
Holger Tandler
0
Reputation points
asked 2026-06-26T02:10:33.2866667+00:00
Holger Tandler
0
Reputation points
0 answers
updating teams
i need to either reinstall or update teams app on this laptop
Microsoft Teams | Microsoft Teams Free | Other
Microsoft Teams | Microsoft Teams Free | Other
Additional features, settings, or issues not covered by specific Microsoft Teams Free categories
925 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 75%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
0 answers
Why are my folder preview icons not updating on a specific folder?
Title. I have the exact same issue as described in this older unsolved post : https://learn.microsoft.com/en-us/answers/questions/3998899/why-are-my-folder-preview-icons-not-updating-on-a Answers mentioned in the above post didn't work for me…
Windows for home | Windows 11 | Files, folders, and storage
11,415 questions
asked 2026-06-26T02:09:22.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 24%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEC%3C/text%3E%3C/svg%3E)
Efiru Crest Ichinose
0
Reputation points
asked 2026-06-26T02:09:22.22+00:00
Efiru Crest Ichinose
0
Reputation points