Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,844 questions
1 answer
Want to install Microsoft 365 in another device as this is allowed on up to 5 devices
The device I wish to install on is an HP laptop KGTBG4AO or KGTBG4A0
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-08-25T18:49:53.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 94%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Michael Duggan
0
Reputation points
answered 2026-08-25T18:50:07.1766667+00:00
AI answer
0 answers
Urgent: Refund Request for Unauthorized Payment
The payment was sent automatically without my knowledge. I am unsure why this amount was deducted from my account. I kindly request that you please refund my money.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,933 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 34%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
1 answer
Lenovo updated my BIOS and lost all passkeys.
Before I get some crap. NO I DID NOT SAVE THEM TO A THUMB DRIVE. My computer updated my BIOS and erased the passkeys or something to that effect. I cannot do the two factor authentication now. This is a major issue and makes things that much harder. I…
Windows for home | Windows 11 | Security and privacy
8,600 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 73%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
1 answer
MICOSOFT WORK AUTHENTIFICATOR
My iphone was stolen iphone 13 promax and now i have new one with same number, but if i log on with work account , the authentificator send codes to the old stolen phone. i have tried all ways but still send to the stolen phone, what can i do and i dont…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
18,534 questions
asked 2026-08-25T17:41:55.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 16%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
SSEMPALA, NASIR SHANI
0
Reputation points
answered 2026-08-25T18:46:29.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 90%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Jayden-P
1,935
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
My windows 11 home is expiring
Hi, so i bought a Hp Victus laptop last year around the same time period, but it has been a week that a pop up appears that my license will expire soon next week, my question is, is this normal? do i have to buy a new license? is there something a could…
Windows for home | Windows 11 | Licensing and activation
5,175 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 71%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 96%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
0 answers
How do I change the settings so I can see what I highlighted with the mouse?
Ok, so I'm trying to highlight text so I can copy it or delete it on a MacBook Pro. However, when I try to highlight text, nothing shows on the screen. This annoying snafu only happens in Microsoft. For instance, I can see what I highlight as I type this…
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,714 questions
asked 2026-08-25T18:44:16.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 70%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPA%3C/text%3E%3C/svg%3E)
paul arpaia
0
Reputation points
1 answer
How do I fix this issue?
Good morning , your websites have an abundance of information but i cant figure it out. Can you please give me a step by step answer. Please respond to [Moderator note: personal identifiable Information removed]. Thank you, Your message to [Moderator…
Outlook | Web | Outlook on the web for business | Email
Outlook | Web | Outlook on the web for business | Email
Sending, receiving, and organizing email in Outlook on the web for business
2,837 questions
asked 2026-08-25T15:01:36.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 6%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBJ%3C/text%3E%3C/svg%3E)
Buchanan, Jack
0
Reputation points
answered 2026-08-25T18:44:28.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 83%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Chris-D
910
Reputation points
Independent Advisor
1 answer
Bluetooth Issues
I've been having multiple users from different clients complain about Bluetooth not staying connected or disconnecting randomly. We've gone through basically all the troubleshooting steps. It's happening on both Lenovo and Dell machines. We think its…
Windows for business | Windows Client for IT Pros | Performance | Other
asked 2026-08-25T18:44:03.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 24%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBN%3C/text%3E%3C/svg%3E)
Brandon Navarro
0
Reputation points
answered 2026-08-25T18:44:25.62+00:00
AI answer
0 answers
Error sending emails to gmail accounts
I am having issues sending emails to people with gmail accounts. They are coming back with error and not able to send. This started happening about a week ago.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,245 questions
asked 2026-08-25T18:44:05.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 67%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Randy Milam
0
Reputation points
asked 2026-08-25T18:44:05.4066667+00:00
Randy Milam
0
Reputation points
1 answer
Sole Global Administrator locked out by Microsoft Authenticator MFA — Data Protection / Tenant Recovery assistance needed
I am the sole/primary Global Administrator of a paid Microsoft 365 business tenant and am completely locked out due to Microsoft Authenticator MFA. I know the account credentials, but the Authenticator app is not receiving approval prompts and is not…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
18,534 questions
asked 2026-08-25T15:33:41.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 40%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBK%3C/text%3E%3C/svg%3E)
Bashiru Kamara
0
Reputation points
commented 2026-08-25T18:43:56.7933333+00:00
Bashiru Kamara
0
Reputation points
0 answers
Copy files and folders from one tenant to another and preserve the built-in and custom metadata
i have 2 tenants, and the first tenant contain a document library with custom metadata and it contains files and folders tagged with those metadata. now how we can copy the files and folders from one tenant to another and preserve the custom and built-in…
Microsoft 365 and Office | SharePoint | Development
Microsoft 365 and Office | SharePoint | Development
The process of building custom applications and tools that interact with Microsoft SharePoint, including SharePoint Online in Microsoft 365.
4,247 questions
asked 2026-08-25T18:43:23.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 15%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
john john Pter
1,570
Reputation points
asked 2026-08-25T18:43:23.8666667+00:00
john john Pter
1,570
Reputation points
0 answers
Since switching to a Snapdragon machine, email searches in Outlook Classic find matches only email headers, not email body.
I have worked for days with Claude to troubleshoot this issue -- checking all my search settings, rebuilding indexes, etc. -- and nothing solved the problem. However, when I mentioned that I have an ARM64 processor (Snapdragon), I was told that this is a…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,491 questions
asked 2026-08-25T18:42:02.2633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 19%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
David Levy
0
Reputation points
asked 2026-08-25T18:42:02.2633333+00:00
David Levy
0
Reputation points
1 answer
One of the answers was accepted by the question author.
WAF policy custom rules performance and processing load impact
https://learn.microsoft.com/en-au/answers/questions/2105310/waf-rule-processing-load-and-its-impact-analysis This question mentioned that individual custom rule does have very slight delay. Currently we have a single regex rule as very first rule and…
Azure Front Door
Azure Front Door
An Azure service that provides a cloud content delivery network with threat protection.
1,224 questions
asked 2026-08-18T17:06:51.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 23%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
Terii
20
Reputation points
commented 2026-08-25T18:41:49.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 49%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVL%3C/text%3E%3C/svg%3E)
Vinayteja Lellela
110
Reputation points Microsoft External Staff
Moderator
1 answer
DNS stopped resolving
the Azure DNS server stopped resolving for the records set CNAME. My website, https://www.domecqconsulting.com/ , hosted on Power Pages is no longer resolving to my DNS managed in Azure DNS.
Azure DNS
Azure DNS
An Azure service that enables hosting Domain Name System (DNS) domains in Azure.
912 questions
asked 2026-08-07T18:35:50.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 46%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Malcolm Domecq
0
Reputation points
commented 2026-08-25T18:40:38.0766667+00:00
Vinayteja Lellela
110
Reputation points Microsoft External Staff
Moderator
1 answer
Arista VeloCloud SD-WAN in vWAN NVA Template Mapping Instances correctly
I am Creating 2 Velocloud Edges instances in vWAN Hub as Network Vitrual Appliances using Marketplace template : Arista VeloCloud SD-WAN in vWAN This template allows me to create 2 instances under NVA, during the deployment of NVA, it asks me for two VCE…
Azure Virtual Network
Azure Virtual Network
An Azure networking service that is used to provision private networks and optionally to connect to on-premises datacenters.
3,165 questions
asked 2026-07-31T19:02:54.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 22%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHT%3C/text%3E%3C/svg%3E)
Hamzeh Tahat
0
Reputation points
commented 2026-08-25T18:40:15.8733333+00:00
Vinayteja Lellela
110
Reputation points Microsoft External Staff
Moderator
1 answer
Admin Authenticator Issues
Hi, I am having issues logging into my admin center. I need to change my payment method so that we do not lose our services. I have not recieved a authenticator code and it will not call the phone number I have set up. I get no codes or anything so I…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
18,534 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 80%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
0 answers
My teacher account will not let me sign up microsoft authenticator
I cannot login to my teacher microsoft account. I know the user name and password but it keeps asking me to give it the code from the authenticator app, do I download it to my phone but in order to use the authenticator app I need a code from the…
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,421 questions
asked 2026-08-25T14:51:48.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 75%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Madeline Gaiennie
0
Reputation points
edited the question 2026-08-25T18:39:47.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 15%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jack-Bu
6,775
Reputation points Microsoft External Staff
Moderator
2 answers
Microsoft 365 organisational theme no longer applied in New Outlook and Outlook on the web
We have a Microsoft 365 organisational theme configured through the Microsoft 365 Admin Center, including our company logo and custom navigation bar colour. Until recently this branding was displayed correctly in New Outlook for Windows and Outlook on…
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,321 questions
asked 2026-08-25T16:03:37.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 18%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENP%3C/text%3E%3C/svg%3E)
Nirmal Philips Tom
0
Reputation points
answered 2026-08-25T18:39:02.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 52%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lucien Buitenhuis
0
Reputation points
1 answer
my outlook email is hacked
my email is hacked. i have had several contacts reach out because they received emails asking for gift cards. any help i can get to resolve this?
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,181 questions
asked 2026-08-25T18:38:11.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 68%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Michael Gilchrist
0
Reputation points
answered 2026-08-25T18:38:30.23+00:00
AI answer
2 answers
Kontowiederherstellung ohne Authentifikator
Ich habe ein Office- Business-Konto aber den Authentifikator nicht mehr um mich anzumelden. Wie komme ich dennoch auf dieses Konto?
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
10,222 questions
asked 2026-08-06T14:24:36.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 38%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECJ%3C/text%3E%3C/svg%3E)
Christiane Jansen
0
Reputation points
edited an answer 2026-08-25T18:36:19.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 69%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHL%3C/text%3E%3C/svg%3E)
Helen Luu
2,210
Reputation points
Independent Advisor