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Accessing a shared file

I have had a file share to me in Microsoft 365 which I have always been able to access. With the changes to co-pilot etc I have moved to 365 premium (family) and now I can not access the file. Do I need a business account - this seems like over kill.

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-06-24T05:00:39.06+00:00
Neill Arnold 0 Reputation points
answered 2026-06-24T09:27:22.5966667+00:00
Kai-H 20,000 Reputation points Microsoft External Staff Moderator
2 answers

Word default save format keeps changing from .docx to .odt

A user that I administer is randomly experiencing that the default save format in Microsoft Word changes from .docx to .odt. I have manually changed the setting back to .docx three times so far, but after some time it changes back again without the user…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-06-03T09:58:54.9666667+00:00
Søren Røisæth 40 Reputation points
commented 2026-06-24T09:26:10.42+00:00
Ronald Vallenduuk 0 Reputation points
1 answer

Correction request for first name mismatch

My correct first name is Akshay, but it is currently showing as Akshat. Please update/correct my first name from Akshat to Akshay. I need this correction for my AZ-900 exam. When I select the Pearson VUE in-person test center option, the wrong first name…

Community Center | Not monitored
asked 2026-06-24T09:10:27.8666667+00:00
Kothawade, Akshay 0 Reputation points
edited the question 2026-06-24T09:25:48.33+00:00
JuliaMarvin 20,075 Reputation points Volunteer Moderator
1 answer

Power BI Custom Connector Certification Submission for .mez Connector Built Using Power Query SDK

We are submitting a Power BI custom connector built with the Power Query SDK. Our connector output is a .mez file, and our goal is to make the KPIFire connector appear inside Power BI Desktop > Get Data for all users after Microsoft certification. In…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-06-24T08:48:21.1633333+00:00
Kartik Kumar 0 Reputation points
edited an answer 2026-06-24T09:25:36.24+00:00
Tamara-Hu 16,610 Reputation points Microsoft External Staff Moderator
0 answers

Micosoft authenticator disconnect

Hi My manager has been locked out of his Salesforce Account microsoft authenticator not working), I have disconnected the authenticator app from salesforce end and am advised that it needs to be disconnected from Microsoft's end also, could you pls…

Microsoft Security | Microsoft Authenticator
asked 2026-06-24T09:25:32.9566667+00:00
Emma Burton 0 Reputation points
0 answers

2022-datacenter-g2 is old or current image ?

We have few VMs running on 2022-datacenter-g2, is this latest or old image ?

Azure Virtual Machines
Azure Virtual Machines

An Azure service that is used to provision Windows and Linux virtual machines.

10,200 questions
asked 2026-06-24T08:08:40.1966667+00:00
Aritra Basu 15 Reputation points
commented 2026-06-24T09:25:13.2533333+00:00
Saraswathi Devadula 16,025 Reputation points Microsoft External Staff Moderator
5 answers

VB.Net application query

Hi, One of the Application user lost his Admin access on one VB.Net application. No admin settings defined in db tables. Nothing set up in web. config. Can't find the reason. We have no Visual studio/Asp.net installed on the server. Can only open in …

Developer technologies | .NET | Other
Developer technologies | .NET | Other

Microsoft Technologies based on the .NET software framework. Miscellaneous topics that do not fit into specific categories.

4,170 questions
asked 2026-06-22T11:59:48.43+00:00
Chacko, Santhosh 5 Reputation points
commented 2026-06-24T09:25:06.3933333+00:00
Danny Nguyen (WICLOUD CORPORATION) 7,265 Reputation points Microsoft External Staff Moderator
2 answers

ntoskrnl.exe crashes twice a day, without blue screens displaying.

Hello, I hope you're all doing great. So I've been battling with this issue for months now, and it seems like I've done all I possibly could to solve it. Multiple times a day, my PC freezes, crashes and reboots. Everything happens without any blue…

Windows for home | Windows 11 | Performance and system failures
asked 2026-06-23T05:33:53.6166667+00:00
Gabriel Cnudde 0 Reputation points
commented 2026-06-24T09:24:33.31+00:00
Gabriel Cnudde 0 Reputation points
0 answers

Unable to log in

******@my.uopeople.edu You don't have access to this Your sign-in was successful but you don't have permission to access this resource. Sign out and sign in with a different account More details Troubleshooting details If you contact your administrator,…

Azure Advisor
Azure Advisor

An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.

707 questions
asked 2026-06-24T09:24:12.2933333+00:00
Billy Gibendi 0 Reputation points
0 answers

Outlook 2021 cannot open my archived PST file after moving to a new PC

I recently moved from an older Windows 10 PC to Windows 11 and copied several Outlook PST archive files that contain important emails and attachments. The issue is that I no longer have access to the original Outlook profile, and Outlook is unable to…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-06-24T09:23:56.3633333+00:00
levi bill 0 Reputation points
0 answers

How to fix Signature Issue in Microsoft Excel

Hello, I work for an IT support section and am having difficulties with resolving an issue with signature lines. The users have recently received new Windows 11 devices with Office 365 enterprise applications installed (Excel, Word etc.). Signing…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-06-24T09:23:45.5766667+00:00
David Murray 0 Reputation points
2 answers

I am not clear for how to package our firmware binary update package for windows -based uefi

My requirement is: We produce touchscreen chips and are currently collaborating with HP/Lenovo to integrate them into HP tablets as touchscreens. HP/Lenovo plans to install the Windows operating system on these tablets. The firmware update for our…

Microsoft Partner Center API
Microsoft Partner Center API

API access and integration with Microsoft Partner Center for managing partner data

765 questions
asked 2026-02-05T07:33:13.16+00:00
yifei fan 0 Reputation points
answered 2026-06-24T09:22:15.6833333+00:00
Muhammad Dawood Khan 0 Reputation points
1 answer One of the answers was accepted by the question author.

FALHA NA ENTREGA

enviar e.mail para <removed PII>@ulssjoao.mini-saude.pt FALHA NA ENTREGA

Outlook | Web | Outlook.com | Email
asked 2026-06-07T15:18:47.86+00:00
josé lopes 20 Reputation points
edited the question 2026-06-24T09:21:15.0833333+00:00
Alexandra T 0 Reputation points Microsoft External Staff Moderator
1 answer

'Copy Link' dissapeared in OneDrive context menu

Hi, Today I opened Finder on my mac to share some files over OneDrive but suddenly the 'Copy Link' option is missing in the context menu. Since we have a big team who uses this frequently, this small change has a big effect on our efficiency. Is…

Microsoft 365 and Office | OneDrive | For business | MacOS
asked 2026-06-24T07:53:20.32+00:00
Benjamin 0 Reputation points
edited an answer 2026-06-24T09:20:51.6533333+00:00
Michelle-N 17,945 Reputation points Microsoft External Staff Moderator
4 answers One of the answers was accepted by the question author.

My Outlook on Mac isn't showing my email content when I press reply - works on browser not on app.

Hi team, Can anyone advise on this please? my Outlook was fine yesterday but logging on this morning I'm unable to see the replies of my email chain when I go to reply. It only shows the subject and sender. I sent my first email across to see if it was…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-06-17T08:36:46.53+00:00
info 20 Reputation points
answered 2026-06-24T09:20:10.8433333+00:00
Vergil-V 15,110 Reputation points Microsoft External Staff Moderator
1 answer

I have been charged but cant find the receipt

My billing info is Microsoft-G[Moderator note: Personal information removed]  Where can i find info about this transaction??

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-23T08:45:32.5+00:00
Leif Thorin 0 Reputation points
commented 2026-06-24T09:18:18.1566667+00:00
Tamara-Hu 16,610 Reputation points Microsoft External Staff Moderator
2 answers

URGENT: Sign-in failed The tenant you are trying to access has been deauthenticated and is no longer available. If you are seeing this message by mistake, please contact Microsoft support. Error code: AADSTS5000224

Hello Microsoft Team and Community, We are experiencing a critical, business-blocking issue since 3 weeks already and urgently need assistance from a Microsoft engineer to investigate. Our team is completely unable to log in, and we are losing…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-06-18T07:27:54.3533333+00:00
Katerina Panovska 0 Reputation points
answered 2026-06-24T09:16:23.7933333+00:00
VEMULA SRISAI 13,685 Reputation points Microsoft External Staff Moderator
0 answers

Microsoft Forms Get Email Notification of each response is not sending emails

Hello! We have had various reports of MS Forms that used to send email notifications upon submission no longer sending emails. This started happening on 17th June. We have tested this with various Forms (owned by individuals not a group and sending…

Microsoft 365 and Office | Microsoft Forms | For education
asked 2026-06-24T09:15:55.3266667+00:00
Mcintosh, Rebecca 201 Reputation points
1 answer

Why can't I save items to a PDF

I fet an error message when I attempt yo save a document as a PDF

Microsoft 365 and Office | Word | For home | Android
asked 2026-06-24T09:04:13.5333333+00:00
Robert Sidney Brooks Jr 0 Reputation points
answered 2026-06-24T09:15:33.1966667+00:00
Senthil kumar 955 Reputation points
3 answers

I cannot log in to my tenant AADSTS5000224: We are sorry, this resource is not available.

I am getting the above message. The full message is: We're sorry, something went wrong. Please refresh and try signing in again. Error: interaction_required, interaction_required: AADSTS5000224: We are sorry, this resource is not available. If you are…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-06-16T09:19:10.92+00:00
KYM CHARLESWORTH 20 Reputation points
edited an answer 2026-06-24T09:14:31.31+00:00
Gabriel-N 19,130 Reputation points Microsoft External Staff Moderator