Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Microsoft Workspace Discount Program
Hi. I had previously used a different personal email Microsoft Account to get the Workspace Discount. I have since then started to use another personal email Microsoft Account for all things Microsoft. I switched over my 365 applications. But I am unable…
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Outlook Error - oulook tries to send email that is not in the outbox
Outlook reports an error and is trying to send an email that is not in the outbox... Task '******@charter.net - Sending' reported error (0x8004210B) : 'The operation timed out waiting for a response from the sending (SMTP) server. If you continue to…
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
Log in pin not working
When switching on the computer it shows the usual message “Enter your pin” somehow I got it wrong so it asks for “Challenge phrase” and I don’t remember what it is Help please
Windows for home | Windows 11 | Security and privacy
My Copilot sidebar keeps saying "It's not you, it's me" then below it says "Something went wrong. I probably just need time to refresh"
I'm trying to use Copilot to tutor me on some math problems. But it won't load, it keeps saying "It's not you, it's me" then below it says "Something went wrong. I probably just need time to refresh" but i keep refreshing it and…
Microsoft Edge | Browser crashes or stops working | Windows 11
Troubleshooting browser crashes or performance issues on Windows 11
Lost MS office 2016 product key
Hi, I had purchased Home and Student edition of MS Office in June 2021, which I lost it. This is neither showing in my MS account login. How to get this retrieved? This was purchased from Amazon India. I have contacted them as well and meanwhile…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Devices Showing “Pending” Status in Microsoft Entra ID (Hybrid/Azure AD Join)
We are experiencing an issue in our Microsoft Entra ID tenant where multiple Windows devices are displaying a**“Pending” registration status**. These devices are domain-joined and attempting to register or hybrid join with Entra ID, but they do not…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Unable to add a user to an API Management Service - User registration is not supported
We have a APIM service using basic Username/Password authentication. We are unable to add users via the developer portal, or via the Azure portal. When trying to add via the developer portal, the error we receive is: { "code":…
Azure API Management
An Azure service that provides a hybrid, multi-cloud management platform for APIs.
I was charged for an unknown situation and want that refunded. Where to go from here?
Someone please privately contact me about how to get this unknown charged figured out and refunded!! I have more information to provide , but will not outside a secure chat or something. Thank you!
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Signature font disrupting since latest Outlook change
My signature is set to Aptos but since the latest outlook it displays as something similar to Times New Roman. It's all set up correctly in the 'manage signatures' area but when I compose a new message the fault doesn't display correctly. Any ideas?
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
Cannot manage categories in Group Calendars
I create a group and go into the calendar and my only options for categories are to use "Blue Category" or "Green Category". I am the owner of the Group. There is no Manage Categories option.
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
not receiving certificates after redeeming rewards
I redeemed two $5 Home Depot rewards yesterday. They were supposed to send me an email with a HD gift card. They have not arrived. How can I get them?
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Outlook help cut short not finished how do I get help???
I was getting help from Microsoft Outlook when we were disconnected! He did not call back, but I tried all day to get through. I used up 2 home phone batteries, 8 hours of doing chores with a single song playing over & over again!! No help. I…
Outlook | MacOS | New Outlook for Mac | For business
Using the New Outlook for Mac features in business environments
To change my payment date
I want to change my payment from 21th of every month to 30th of every month. Can you help please.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Azure document intelligence free tier page limit
Hi, Is there any page limit for free tier Azure document intelligence
Azure Document Intelligence in Foundry Tools
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
Unable to Access Microsoft 365 Business Admin Account Due to Authenticator Issue
I need assistance accessing my Microsoft 365 Business Standard admin account. I recently created a Microsoft 365 Business Standard trial subscription, but I am unable to sign in to the Microsoft 365 Admin Centre because the account keeps asking for an…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Unable to Access Account for Two Weeks – MFA Recovery Not Resolved
I lost access to my third‑party MFA app and am now completely locked out of my account. I’ve been trying to recover access for two weeks with no progress. My most recent support ticket is 2606190010002226. I’ve tried every channel available — submitting…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Outlook for Mac Bug – Original Message Not Included When Replying
Product: Microsoft Outlook for Mac Description of the issue: After updating Outlook for Mac [Version 16.110 (26061317)] on 18/6/2026, replying to any email no longer includes the original message in the reply window. Prior to the update, replies…
Outlook | MacOS | Legacy Outlook for Mac | For business
Using older versions of Outlook for Mac in business environments
Can I set up an out of office automatic reply for only those outside of my organization?
I would like the option to send different auto replies to those within and outside of my organization, or to only send auto replies to contacts outside of my organization. Is that possible? I prefer New Outlook but am currently using Classic.
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
Registration blocked on Teams Webinar
We have someone trying to register for a webinar - we have checked that capacity isn't full. It seems to block her at registration stage showing ‘no entry’ sign 0 Settings are so that anyone can register. Is there anything else this could be? Thank…
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Schedule meetings
Setting up future meetings with participants using Teams calendar or Outlook integration
Email Lock Out
Good morning, Every time I send an email to multiple addresses it always locks up and then I have to go through the process of unlocking my email. What do I have to do to stop this completely? It's really getting annoying. Your help is greatly…
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
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