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Microsoft Q&A
Discover questions that will help you on every step of your technical journey.
Hi all, I'm facing a repeatable issue with Microsoft PowerPoint (Office Professional Plus 2021) on Windows 11. When I launch a slideshow using Presenter View, everything works fine initially. But when I resize the PowerPoint window, specifically from…
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
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Problem Event Name: LiveKernelEvent Code: 124 Parameter 1: 7 Parameter 2: ffff8505b2b31020 Parameter 3: 0 Parameter 4: 0 OS version: 10_0_26200 Service Pack: 0_0 Product: 256_1 OS Version: 10.0.26200.2.0.0.256.48 Locale ID: 1033 I had this happen a few…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 71%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
Hi, still struggling to get rid of old work email that pops up if i hit "add account" to my One Drive settings.
A Microsoft file hosting and synchronization service.
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Microsoft copilot unable to refresh or load a new conversation
An application or feature powered by Windows Copilot to assist users with tasks and productivity
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Right so when I go to go on File Explorer it says working on it and the cursor turns into a blue loading thing and when i go to close it, it says that it isn't responding then removes my taskbar and my screen goes all grey, i have tried doing ALT + F4…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 74%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
I’ve been banned with no way to appeal and told by their customer service team that the enforcement team may have seen “cheese” and “steal” as bannable offenses. But that can’t be possible as this entire issue was automated!! Customer service can’t do…
Hello Team , In the New Azure AI Foundry we need to perform multilingual Implementation in which we need to make use of Azure Language - Language Detection , Azure Translator - Text Translation , Azure Speech - Speech To Text , Azure Speech - Speech…
An Azure service that integrates speech processing into apps and services.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 46%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYD%3C/text%3E%3C/svg%3E)
Hello, I have a WindowsImageBackup from 2025-10-22 that contains evidence of prior Windows activation. I mounted the backup read‑only and exported the offline SOFTWARE hive and SPP token files for verification. Please contact me for artifacts to verify…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 88%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
AI answer
I am trying to change my email address. I already had an outlook email and created a new one and associated it with Microsoft Learn. When I scheduled my certification, I used the new one in all the forms, but for some reason the certification I just…
Tag not monitored by Microsoft.
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AI answer
Hello - I have the below macro for duplicating the sheets from the list present in sheet called "Dashboard". Al the sheets are dulicated sucessfully. I want that the duplicated sheet also be hyperlinked with the list present in sheet name …
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
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AI answer
I tried to send an email to a friend yesterday from my iPad and it said it could not send. I now don’t seem to be able to send or receive emails. I contacted Apple who looked into the problem and they said the issue wasn’t with the iPad but Microsoft had…
Sending, receiving, and organizing email in Outlook.com
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Hi All, I have a user who uses Power Automate to send emails from a shared mailbox to Distribution Lists (DLs). The user would like to know whether it is possible to recall an email that was sent through a Power Automate flow. The user wants to recall…
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 7.000000000000001%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
Hi All, I have a few user accounts that have been disabled in Active Directory. As part of an audit, I have been asked to provide evidence that these users did not access any systems after their AD accounts were disabled. Could you please advise on the…
Hi All, I am using an Exchange Server Subscription Edition (SE) hybrid environment. User accounts are created on-premises and then migrated to Exchange Online. We have several Active Directory security groups that were created directly in Active…
The administration of a hybrid deployment that connects on-premises Exchange Server with Exchange Online, enabling seamless integration and centralized control.
I'm trying to cancel or delete my Microsoft Office 365 Family account and become a member of my husband's Microsoft Office 365 Family account. Please assist me in doing this. Kim Hayes
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 54%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Hello, I have a WindowsImageBackup from 2025-10-22 that contains evidence of prior Windows activation. I mounted the backup read‑only and exported the offline SOFTWARE hive and SPP token files for verification. Please contact me to verify prior…
so I want to redeem the plasma wing in Bing and it got declined because I redeem two device at the same time can someone ask why? also can you fix it pls
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Hello, I bought a game for [PII ******@gmail.com] and she hasn't received it yet. Could you please look into it? Many thanks, Lionel
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 33%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELW%3C/text%3E%3C/svg%3E)
365 family billing has changed to monthly. How change back to annual billing?
Miscellaneous topics that do not fit into specific categories.
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AI answer
I rue the day I installed OneDrive. Before OneDrive life was easy. I created folders on my PC in Windows Explorer and put my files in them. My pictures went into the Pictures folder in folders of their own. Once I had OneDrive, it robbed me of all my…
A Microsoft file hosting and synchronization service.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 37%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
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