Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
27,990 questions
0 answers
Error code: AADSTS5000225
Sign-in failed Error code: AADSTS5000225 Error message: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: XXXXXXX9268-df54efb04400 Correlation ID:…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-05-09T08:26:51.5066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 28.000000000000004%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
Jeremie Luisaga
40
Reputation points
commented 2026-01-06T16:37:31.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 5%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Ross Mulder
0
Reputation points
1 answer
How can I modify the authenticator notifications
How can I modify the way I receive notifications from the authenticator if it doesn't offer any other options besides sending another notification or entering the code displayed by the app (which doesn't appear in the app)? All suggestions for making the…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
12,232 questions
asked 2026-01-06T16:26:59.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 59%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELR%3C/text%3E%3C/svg%3E)
Leopoldo Riveron Ruiz
0
Reputation points
answered 2026-01-06T16:27:08.7233333+00:00
Q&A Assist
3 answers
MIP with DLP policy enabled
We have DLP policies based on SIT and it is working well for various locations such as Sharepoint, Exchange and Endpoint devices. But the DLP policy for On-Prem Nas shares is not matching when used with Microsoft Information Protection Scanner. DLP…
Microsoft Security | Microsoft Purview
Microsoft Security | Microsoft Purview
A unified data governance solution that helps manage, protect, and discover data across your organization
1,892 questions
asked 2025-12-11T21:09:41.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 85%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELA%3C/text%3E%3C/svg%3E)
Lakshmi Annamalai
0
Reputation points
answered 2026-01-06T15:53:01.5+00:00
Lakshmi Annamalai
0
Reputation points
1 answer
How to edit settings and privacy
The situation is that when accessing both the authenticator and making adjustments to the account security options, it sends the verification code. Is it possible to reset the verification mode to select the most suitable one, given this experience? I've…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
12,232 questions
asked 2026-01-06T15:50:36.92+00:00
Leopoldo Riveron Ruiz
0
Reputation points
answered 2026-01-06T15:50:45.8133333+00:00
Q&A Assist
1 answer
Authenticator keeps prompting me for codes I didn't request, even after I change my password.
Authenticator keeps prompting me for codes I didn't request, even after I change my password. How can I tell where these requests are coming from and stop them?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
12,232 questions
asked 2026-01-06T15:41:07.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 3%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERW%3C/text%3E%3C/svg%3E)
Reese Watt
0
Reputation points
commented 2026-01-06T15:42:44.6633333+00:00
Reese Watt
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Azure login failed. This tenant has been blocked due to inactivity
Hi, I called support phone number by following the link on error page. Support AI redirected me to aka.ms/pwr. Tickets on aka.ms/pwr tells me to call phone number. I am in a loop. I am requesting a reactivation Sign-in failed Error code:…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
27,990 questions
asked 2025-12-31T22:19:44.2633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 46%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOY%3C/text%3E%3C/svg%3E)
Osman Yavuz
25
Reputation points
accepted 2026-01-06T15:37:36.6266667+00:00
Osman Yavuz
25
Reputation points
1 answer
CANT OPEN PORTAL
It keeps saying “sorry but we’re having no trouble signing you in, AADSTS75011: Authentication method ‘multifactor, password less phone signIn by which the user authenticated with the service doesn’t match requested authentication method ‘Password,…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
12,232 questions
asked 2026-01-06T15:26:47.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 96%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERV%3C/text%3E%3C/svg%3E)
Reese Viola Dorsey
0
Reputation points
answered 2026-01-06T15:26:56.0033333+00:00
Q&A Assist
0 answers
What do I use for the Identity provider for Microsoft Sentinel?
I've confirmed everything is configured in AWS, one a few concerns I have is the account ID in the trust policy role and as well as the openId connect. Is this the Identity provider i'm using for SSO with AWS? Or the one I use for Microsoft Sentinel?…
Microsoft Security | Microsoft Sentinel
Microsoft Security | Microsoft Sentinel
A cloud-native SIEM solution that provides intelligent security analytics and threat detection across systems
1,376 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 78%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
0 answers
How to make Authenticator work on new phone when I don't have old device
I have a new phone and the authenticator app no longer works. I don't have my old phone anymore and I am very frustrated. Why is it so complicated to restore?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
12,232 questions
asked 2026-01-06T15:17:29.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 74%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECR%3C/text%3E%3C/svg%3E)
Charlotte Rogers
0
Reputation points
answered 2026-01-06T15:17:41.3266667+00:00
Q&A Assist
1 answer
One of the answers was accepted by the question author.
Unable to Verify Identity for Login – Error 399287
Dear Microsoft Support Team, Our customer experiencing an issue while trying to log in to Office 365 / Entra account. Although we can successfully sign in to our Microsoft account, when attempting to access Office 365, I am prompted to verify my…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
27,990 questions
asked 2026-01-06T14:40:44.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 38%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKF%3C/text%3E%3C/svg%3E)
Kristóf Csaba
0
Reputation points
commented 2026-01-06T15:12:09.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 99%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Rukmini
16,050
Reputation points Microsoft External Staff
Moderator
1 answer
SMS 2FA requests blocked as phone number is considered to have bad reputation
We are experiencing an issue with MFA via SMS into different portals where our phone number is set up for 2FA. We are able to add the phone number to the security info, but when attempting to actually use SMS for MFA, the authentication fails. In some…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
12,232 questions
asked 2026-01-06T15:00:20.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 88%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Salvador Reyes Sánchez
0
Reputation points
answered 2026-01-06T15:00:39.3366667+00:00
Q&A Assist
3 answers
"Something went wrong" errors when browsing Microsoft Purview with private networking
Hi Team, Starting this week (since 8th December 2025), I began encountering “Something went wrong” errors in Microsoft Purview Governance solutions (Unified Catalog and Data Map) when using private networking. The issue affects core portal functionality…
Microsoft Security | Microsoft Purview
Microsoft Security | Microsoft Purview
A unified data governance solution that helps manage, protect, and discover data across your organization
1,892 questions
asked 2025-12-12T13:03:18.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 93%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPT%3C/text%3E%3C/svg%3E)
Piotr Tybulewicz
145
Reputation points
commented 2026-01-06T14:55:44.2966667+00:00
Piotr Tybulewicz
145
Reputation points
1 answer
Separate Sing In and Sign Up flow
On Sign In, I can turn off the Sign Up option. Can I do the same and turn off the Sign In option on Sign Up?
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
3,632 questions
asked 2025-12-30T12:08:48.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYB%3C/text%3E%3C/svg%3E)
Yuliia Bashko
40
Reputation points
commented 2026-01-06T14:43:10.1633333+00:00
Yuliia Bashko
40
Reputation points
0 answers
Tenant directory quota limit
@Rukmini follow the new post as you said. I have the same problem of the post: https://learn.microsoft.com/en-us/answers/questions/5688605/tenant-directory-quota-limit?comment=question#comment-2429668 I have a ticket number: PIIit´s opened since…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
27,990 questions
asked 2026-01-06T12:51:53.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 92%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Sócrates Augusto Teodoro da Silva
0
Reputation points
commented 2026-01-06T14:34:41.1966667+00:00
Rukmini
16,050
Reputation points Microsoft External Staff
Moderator
0 answers
The account needs to be added as an external user in the tenant first + authentication issues | AADSTS16000 | AADSTS50020 |
Thanks for reaching out. The error AADSTS50020: User account '{EmailHidden}' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' usually occurs when you sign in to Azure Portal using your personal account which is not…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
27,990 questions
asked 2026-01-06T14:29:45.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 44%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHR%3C/text%3E%3C/svg%3E)
Harith Rizqi
20
Reputation points
commented 2026-01-06T14:33:27.0633333+00:00
Rukmini
16,050
Reputation points Microsoft External Staff
Moderator
0 answers
AADSTS5000225 when trying to delete an account
I am trying to delete personal microsoft account but cannot due to an inactive tenant. I am receiving this error: Sign-in failed Error code: interaction_required Error message: interaction_required: interaction_required: AADSTS5000225: This tenant has…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
27,990 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 40%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
1 answer
Need to find out non interactive logins for last 15 days who are not login
Need to find out non interactive logins for last 15 days who are not login. Moderator note: Moved from Exchange | Other
Microsoft Security | Microsoft Entra | Other
Microsoft Security | Microsoft Entra | Other
Additional Microsoft Entra services and features related to identity, access, and network security
2,755 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 27%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 18%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
0 answers
Some of my users cannot login to Azure Virtual Desktop
I have created a host pool with 6 personally assigned virtual machines. Two of the users are reporting that they cannot connect to the VM, they get a response that states their credentials did not work. All 6 users are in the same group and they can…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
27,990 questions
asked 2025-12-18T16:50:42.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 32%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBT%3C/text%3E%3C/svg%3E)
Barry Tresadern
1
Reputation point
commented 2026-01-06T13:30:44.9233333+00:00
Rukmini
16,050
Reputation points Microsoft External Staff
Moderator
1 answer
New Phone - Authenticator App
Hello. I have a new phone and I am trying to log into my Microsoft Authenticator app. I do not have my old device anymore. how to I get my Authenticator app to recognize me? It keeps asking me for the code from my app which I can not get while I am…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
12,232 questions
asked 2026-01-05T19:44:11.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 65%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sam Downey
15
Reputation points
commented 2026-01-06T13:08:38.6766667+00:00
Sam Downey
15
Reputation points
0 answers
How to delete a large number of users from Azure AD B2C
Firstly, would an admin be able to tag this with the correct child tag as I couldn't find anything in the giant list with anything to do with AD B2C, Entra, Users or anything related to those topics. I'm trying to delete our Azure tenant as its no longer…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
27,990 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 53%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)