31,246 questions with Microsoft Security | Microsoft Entra | Microsoft Entra ID tags

Sort by: Updated
0 answers

Upgrading to Cloud Sync as External User

Need technical support upgrading to Cloud Sync before September 30 deadline.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-28T01:45:14.1833333+00:00
Sandra Ortiz-Brown 0 Reputation points
1 answer

Global Admin MFA Lockout

Hello, I am experiencing the same issue. I am the only Global Administrator of my company's Microsoft 365 tenant, and I have lost access to the MFA/Microsoft Authenticator method associated with the administrator account. There is no other Global…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-27T23:20:38.2366667+00:00
Adalberto Oliveira Neto 0 Reputation points
answered 2026-09-28T00:22:56.09+00:00
João Constantino 391 Reputation points
1 answer

"You cannot access this right now" error 53003 signing in to Azure Portal with personal account

I am attempting to sign in to my personal Azure subscription, but I am getting this error when trying to sign in to the Azure portal. This account is a personal account that shouldn't be associated with a work or school account. I have checked in my…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-26T00:36:26.93+00:00
Brian Holley 0 Reputation points
commented 2026-09-28T00:19:21.1866667+00:00
Brian Holley 0 Reputation points
1 answer One of the answers was accepted by the question author.

How do I change GeoLocation on a public IP address showing wrong location/region in Azure Sign-in Logs?

We are seeing incorrect geolocation details for one of our company’s public IP addresses in Microsoft Entra ID sign-in logs. Microsoft is showing logins from Sherman Oaks, California, but this IP is actually assigned to our business network in…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-12-05T19:30:04.1666667+00:00
Edafio Admin 20 Reputation points
commented 2026-09-28T00:04:06.8233333+00:00
Robert O'Donoghue 0 Reputation points
1 answer One of the answers was accepted by the question author.

How do I change GeoLocation on a public IP address showing wrong location/region in Azure Sign-in Logs?

Hello, My IP address is geolocating in Canada and thus my company blocks my IP address form connecting to recourses despite clearly being in the United states, Can someone update the geolocation of my IP address?

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-01-02T13:14:00.2333333+00:00
Morris, Bryan (DHHS) 20 Reputation points
commented 2026-09-28T00:04:01.7533333+00:00
Robert O'Donoghue 0 Reputation points
1 answer One of the answers was accepted by the question author.

Wrong geolocation of IP address causing issues

Entra ID is associating the wrong physical location with the WAN IP address of our office. All other services show the correct location for the IP, but Entra doesn't. It's causing problems with Conditional Access Policies like impossible travel because…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-10-16T15:40:55.1433333+00:00
ae 20 Reputation points
commented 2026-09-28T00:03:56.5733333+00:00
Robert O'Donoghue 0 Reputation points
2 answers One of the answers was accepted by the question author.

Wrong geolocation of IP address leading to suspicious login notifications for users

Microsoft recently started reporting our internal static Michigan based IP address as being located in Sunnyvale, California which is leading to impossible travel type alerts. @Anonymous

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-11-20T19:51:44.1833333+00:00
Loosevelt, Nathan 20 Reputation points
commented 2026-09-28T00:03:52.0233333+00:00
Robert O'Donoghue 0 Reputation points
2 answers

Microsoft Entra's Sign In Logs Incorrect Physical Location on IP Addresses.

Hello, I’ve noticed a discrepancy between the IP geolocation shown in Microsoft Entra sign-in logs and what external IP lookup tools (such as whatsmyipaddress.com) report. Here are the details Ashburn – IP: Removed PII → Currently resolves to Chicago…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-11-13T04:30:20.0366667+00:00
BetterWorld Admin 0 Reputation points
answered 2026-09-28T00:03:44.4266667+00:00
Robert O'Donoghue 0 Reputation points
2 answers One of the answers was accepted by the question author.

How can I change the geolocation tied to our main office's IP address in Entra?

Entra is showing an incorrect geolocation for our company's main office IP address. The bulk of our sign-ins come from this location so I'm concerned that risk-detection is not working as well as it could because of the wrong geolocation.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-03-24T18:44:08.66+00:00
Nick Manning 20 Reputation points
commented 2026-09-28T00:00:43.7+00:00
Robert O'Donoghue 0 Reputation points
0 answers

AADSTS16000 & AADSTS50058: Infinite tenant redirect loop after linking GitHub Student Developer Pack to Azure

Hello Microsoft Support / Azure Team, I am a verified student with an active GitHub Student Developer Pack and I am trying to activate my Azure for Students benefit. My personal Microsoft account uses an MSN domain. The issue started immediately after…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-27T20:29:45.25+00:00
Hikmet Tüfekçi 0 Reputation points
1 answer

How to transfer domain from tenant A to tenant B when domain is hosted externally?

My company is a spin out from a parent company (tenant A), my current domain is hosted by a third party and tenant A is using this domain for one email address in their tenant - this email address is the only email address for my company. I have set up a…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-27T19:59:18.1266667+00:00
Siobhan Graham 0 Reputation points
answered 2026-09-27T19:59:38.8533333+00:00

AI answer

0 answers

Can`t log in to Azure Portal - personal Microsoft account, no MFA prompt in Authenticator

Hello, I cannot sign in to the Azure Portal with my personal Microsoft account. I am the sole owner and Global Administrator of this subscription and tenant, so nobody else can reset my MFA. Signing in to my Microsoft account works (email code,…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-26T08:34:31.47+00:00
Wojciech Kostrzewa 0 Reputation points
commented 2026-09-27T17:04:51.1566667+00:00
NathanRoberts (SN) 13,696 Reputation points Student Ambassador Volunteer Moderator
0 answers

How can I determine which first authentication factor was used when Authentication Details are empty for an Entra ID 53003 event?

We are investigating repeated interactive Microsoft Entra ID sign-ins with the following pattern: ErrorCode: 53003 (BlockedByConditionalAccess) isInteractive: true AppDisplayName: OfficeHome Authentication requirement: Multifactor…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-27T15:11:59.8533333+00:00
Piotr Marciniak 0 Reputation points
edited the question 2026-09-27T15:16:49.52+00:00
Piotr Marciniak 0 Reputation points
0 answers

Azure Portal account/subscription broken

I'm not able to access Azure Portal any more after I have removed my Subscription. I'm trying to login with my personal account but that fails. It keeps asking me to enter a code from my authenticator. But I'm not receiving any requests on my…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-27T10:16:22.18+00:00
Jorrit-0799 0 Reputation points
commented 2026-09-27T13:36:45.58+00:00
NathanRoberts (SN) 13,696 Reputation points Student Ambassador Volunteer Moderator
2 answers

Authentification impossible lors de l'accès à Club Insiders

Bonjour la communauté, intéressé par les communications Microsoft, je me suis inscrit avec mon compte professionnel au Club Azure Insiders. Depuis mon inscription, l'entreprise a changé de tenant et je ne parviens plus à m'authentifier (même adresse…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-17T14:27:18.97+00:00
Francois-5350 0 Reputation points
commented 2026-09-27T11:55:45.65+00:00
Alina Le 5,415 Reputation points Independent Advisor
1 answer

Azure portal login forwards to incorrect tenant and this cannot be changed

I created a personal account using hotmail -address and Authenticator and was able (it seems) to start the free period, including providing credit card details. When I attempt to login, it automatically forwards me to a tenant that looks like a training…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2023-04-26T15:37:28.1433333+00:00
Ruohomäki Timo 20 Reputation points
commented 2026-09-27T04:48:22.2066667+00:00
JuliaMarvin 22,900 Reputation points Volunteer Moderator
1 answer

Unable to login to Microsoft Azure account using personal gmail account

I am not able to login to Microsoft Azure account using personal gmail account. On 4th step Verify the pairing was successful by entering a code below. Getting error That code didn't work. Check the code and try again. I do not have Microsoft…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-12T19:36:22.2166667+00:00
Danu, Satyendra 0 Reputation points
commented 2026-09-26T18:22:16.78+00:00
NathanRoberts (SN) 13,696 Reputation points Student Ambassador Volunteer Moderator
0 answers

Former Microsoft employee: personal account orphaned in blocked corporate tenant (AADSTS5000225) - cannot leave, blocking new Azure work

Issue Summary My personal Microsoft account is permanently associated with an old Microsoft-internal/corporate Entra tenant from my time as a Microsoft employee. The tenant has been in a blocked state (AADSTS5000225) for 12+ months and has not been…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-08T21:44:45.61+00:00
bendiq 0 Reputation points
commented 2026-09-26T15:17:19.51+00:00
MICHAIL KONSTANTINIDIS 0 Reputation points
2 answers

AADSTS50058: A silent sign-in request was sent but no user is signed in I can not log into azure

AADSTS50058: A silent sign-in request was sent but no user is signed in. The cookies used to represent the user's session were not sent in the request to Azure AD. This can happen if the user is using Internet Explorer or Edge, and the web app sending…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-02T03:56:17.8+00:00
Steve 0 Reputation points
commented 2026-09-26T09:56:51.73+00:00
Muazzam 0 Reputation points
0 answers

Locked Out of Azure Portal - Personal Microsoft Account Still Accessible

Hello, I am currently locked out of my personal Azure portal account due to MFA configuration. It only prompts for number push (which never arrives), and 6-digit code, which my MS Auth App does not have (it only has 8 digit code). I can access all other…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-17T16:28:43.8833333+00:00
kk 0 Reputation points
edited a comment 2026-09-25T19:38:40.4233333+00:00
Harshitha Eligeti 4,530 Reputation points Microsoft External Staff Moderator