798 questions
1 answer
Where can i buy tips for Surface Slim Pen (1st Gen)?
I have a pen and charging station set. Surface Slim Pen (1st Gen) and i`m trying to find anywhere that i can get tips, as it says everywhere that the slim pen 2 tips and are not compatible. But only tips for 2nd generation are available in store My pen…
Surface | Accessories | Surface Pen
asked 2026-03-08T19:44:12.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 27%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOI%3C/text%3E%3C/svg%3E)
Oleh Isaiev
0
Reputation points
answered 2026-03-09T02:49:02.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
29,331
Reputation points MVP
Volunteer Moderator
2 answers
Surface Pro 11 stuck on lock screen
My surface pro did a reset yesterday and now it is stuck on the lock screen, the keyboard buttons don’t do anything and the touch screen isn’t working.
Surface | Surface Pro | Display and screen
3,560 questions
asked 2026-03-05T16:09:05.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 16%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Johnelle G
10
Reputation points
commented 2026-03-09T02:29:30.02+00:00
Johnelle G
10
Reputation points
2 answers
One of the answers was accepted by the question author.
Wireless desktop 2000 with no usb
Hi, I've lost the usb key allowing me to connect the mouse and desktop to my computer. Where can I buy a usb key replacement? Thank you!
Surface | Accessories | Surface mice and keyboards
639 questions
asked 2026-03-08T21:08:31.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Anik Miron
0
Reputation points
accepted 2026-03-08T21:29:51.2466667+00:00
Anik Miron
0
Reputation points
1 answer
How to Submit Repair Request WITHOUT SIGNING IN
I have a Surface Pro 11 purchased in Aug 2025. It won't boot up. When I go on my MS Account, it says the Surface is inactive. I cannot submit a service request. How do I get the warranty info setup on my account so I can send it in for repair?
Surface | Surface Pro | Performance and maintenance
2,287 questions
asked 2026-03-08T02:32:14.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 80%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGG%3C/text%3E%3C/svg%3E)
graeffb@graeff0630.com
0
Reputation points
edited an answer 2026-03-08T14:59:04.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
10,880
Reputation points Microsoft External Staff
Moderator
1 answer
microphone in sound
it happened randomly one day and cant change it when i speak through the microphone i can hear it in my ears its never done it before only within the past couple months its done it how do i change this?
Surface | Surface Laptop | Sound and camera
252 questions
asked 2026-03-08T12:14:50.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 88%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
: Reice
0
Reputation points
answered 2026-03-08T12:15:02.5866667+00:00
Q&A Assist
1 answer
How to get invited to the Microsoft surface Content creator program - Tiktok Content creators
Hi, I own a Media Company that publishes Spaceflight and Tech content i have worked with many Tech companies and i am currently working with the Camera company Pixboom, I would like to reach out to Microsoft to ask if they would like to send out a…
Surface | Other
1,382 questions
asked 2026-03-08T08:50:39.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 74%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Austin Smith
0
Reputation points
edited the question 2026-03-08T11:24:38.2333333+00:00
Gérard Oomens
119.4K
Reputation points
Volunteer Moderator
0 answers
Cable for Precision Mouse
Where can I purchase a cable to charge my Microsoft Surface Precision Mouse model 1818.
Surface | Accessories | Surface mice and keyboards
639 questions
asked 2026-03-08T07:50:27.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 28.000000000000004%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Dawn
0
Reputation points
answered 2026-03-08T07:50:34.5366667+00:00
Q&A Assist
2 answers
Edge won’t charge or power on
My Edge won’t charge or power on. It was in it’s sealed case so there should be no issues with dirt or humidity.
Surface | Surface Go | Power and battery
258 questions
asked 2026-03-07T18:12:51.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 50%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETG%3C/text%3E%3C/svg%3E)
tracy guess
0
Reputation points
answered 2026-03-08T00:38:22.3033333+00:00
S.Sengupta
29,331
Reputation points MVP
Volunteer Moderator
2 answers
error code 0xA00F4250<PhotoCaptureStartFailed>
when trying to take a picture with the front camera i get an error code. it is a Surface Pro front camera. error code 0xA00F4250<PhotoCaptureStartFailed>
Surface | Surface Pro | Sound and camera
693 questions
asked 2026-03-07T18:50:54.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 94%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Michael W
0
Reputation points
answered 2026-03-08T00:27:49.67+00:00
S.Sengupta
29,331
Reputation points MVP
Volunteer Moderator
2 answers
Problems with Surface Pro 11
Hi I have problems with my SP 11 Windows 11 professional Snapdragon(R) X 12-core X1E80100 @ 3.40 GHz (3.42 GHz) 64-bit operating system, ARM-based processor There are some issues with print drivers not working correctly, and inability to use the printer…
Surface | Surface Pro | Performance and maintenance
2,287 questions
asked 2026-03-07T23:52:17.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 97%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Recalculating
0
Reputation points
answered 2026-03-08T00:23:53.8766667+00:00
S.Sengupta
29,331
Reputation points MVP
Volunteer Moderator
3 answers
One of the answers was accepted by the question author.
my laptop keyboard has stopped working
hi I was trying to instal a bluetooth keyboard when just in some of the settings my actual windows keyboard that is attached to my laptop has stopped working It's not typing at all and I'm needing to use the the screen keyboard like in tablet mode or…
Surface | Surface Laptop | Performance and maintenance
1,266 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 99%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
1 answer
Microsoft Surface Pro 8: Serial Hub Driver Code 10 Even After Re-Imaging the Device
Following a recent update, I started getting a Code 10 on the Serial Hub driver on my Surface Pro 8. Current symptoms (beyond the error code) Keyboard cover works in BIOS but not in Windows No battery information on the task bar, and computer will…
Surface | Surface Pro | Performance and maintenance
2,287 questions
asked 2026-03-07T14:34:50.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 64%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Paul Mullen
0
Reputation points
answered 2026-03-07T14:35:05.0033333+00:00
Q&A Assist
2 answers
Damaged the Laptop when it was sent for Diagnosis and repair as needed. How to file a complaint
I contact the Microsoft Support services regarding an issue with the USB port. The remote service to resolve the issue did not help. A service ticket was created to ship it to the service center in Texas. Upon receiving the device after service, it…
Surface | Surface Laptop | Performance and maintenance
1,266 questions
asked 2026-03-07T01:47:07.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 59%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
RAJA
0
Reputation points
answered 2026-03-07T13:42:54.9566667+00:00
S.Sengupta
29,331
Reputation points MVP
Volunteer Moderator
2 answers
When will the Microsoft Surface 2 Studio be restocked in America?
I get to be available in America this month and I wanted to buy the Surface 2 Studio before I leave. I would like to know how soon it will stock up?
Surface | Surface Studio | Performance and maintenance
asked 2026-03-07T12:31:55.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 57.00000000000001%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Daisie Agnes
0
Reputation points
answered 2026-03-07T13:05:06.88+00:00
S.Sengupta
29,331
Reputation points MVP
Volunteer Moderator
2 answers
Bluetooth disappears when there's an update
Every time a new Windows update is available, my Bluetooth completely disappears and cannot be enabled in any way. The only solution is installing the update and restarting the device. Since updates are very frequent and I rely on Bluetooth, this issue…
Surface | Surface Go | Install and update
394 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 69%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
2 answers
keyboard issue
some of the keyboard letters are interchanged. This is on the microsoft surface laptop bought recently.
Surface | Surface Laptop | Performance and maintenance
1,266 questions
asked 2026-03-05T12:39:00.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 40%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
srikanth aluru
0
Reputation points
commented 2026-03-07T08:02:43.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
9,005
Reputation points Microsoft External Staff
Moderator
2 answers
surface pro 8 won’t start
blue screen with bit locker comes up computer otherwise won’t start i have done all the recommended stuff from the chat and want to speak to a human
Surface | Surface Pro | Performance and maintenance
2,287 questions
asked 2026-03-06T20:50:12.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 16%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
shari gabriel
0
Reputation points
answered 2026-03-07T00:06:57.2866667+00:00
S.Sengupta
29,331
Reputation points MVP
Volunteer Moderator
2 answers
Probleme mit integrierter Kamera
ich bekomme keine zugriff auf die eingebaute Kameras Bios, Update, Treiber als ok Kamera wir nicht erkannt warum, kann man feststellen, ob überhaupt eine Kamera verbaut ist? (sowohl mit der Back Kamera als auch der Front Kamera und der Infarrot) mfg JH
Surface | Surface Book | Sound and camera
137 questions
asked 2026-03-06T22:20:12.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 18%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Jürgen Hake
0
Reputation points
answered 2026-03-06T23:54:11.8533333+00:00
S.Sengupta
29,331
Reputation points MVP
Volunteer Moderator
2 answers
How to file share to surface pro 11 from Mac OS X Lion
turned on sharing from mac. when attempting to access from Windows, get error message 0x80004005. I am trying to pull old photos from my macbook to my surface pro.
Surface | Surface Pro | Network
909 questions
asked 2026-03-06T23:02:53.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 67%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIA%3C/text%3E%3C/svg%3E)
Ie Atass
0
Reputation points
answered 2026-03-06T23:45:52.1233333+00:00
S.Sengupta
29,331
Reputation points MVP
Volunteer Moderator
3 answers
MS Surface 13in first Ed with Snapdragon keyboard intermittently freezes
MS Surface 13in first Ed with Snapdragon keyboard and mouse intermittently freezes. I took the first laptop back and explained the problem, and they kindly gave me a new laptop, but the problem has persisted. This issue continues to occur over multiple…
Surface | Surface Laptop | Performance and maintenance
1,266 questions
asked 2025-10-21T21:43:23.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 12%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alex Langdon-Jones
10
Reputation points
commented 2026-03-06T17:43:18.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 97%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJZ%3C/text%3E%3C/svg%3E)
Jodi Zandel
0
Reputation points