654 questions
2 answers
One of the answers was accepted by the question author.
Proposal Submission: TIME Key and WEATHER Key Innovations
I am trying to submit a proposal for two new keyboard innovations (the TIME Key and the WEATHER Key), but I need guidance on the correct process and the appropriate Microsoft team to contact. I want to ensure my concept is reviewed by the right…
Surface | Accessories | Surface mice and keyboards
asked 2026-04-17T02:03:58.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 28.999999999999996%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Johnstead Safitoa
0
Reputation points
accepted 2026-04-17T02:21:35.0066667+00:00
Johnstead Safitoa
0
Reputation points
2 answers
Recovering Clipboard Items Beyond 25 Saved or Pinned in History
Hello - Recently learned that the Clipboard doesn't save items past the last 25 captured with Snipping Tool (Windows Logo Key + Shift + S on a Surface Pro). Really appreciative of any help recovering an item beyond this history, one that was never…
Surface | Surface Pro | Performance and maintenance
2,301 questions
asked 2026-04-15T20:21:01.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 95%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC5%3C/text%3E%3C/svg%3E)
C-5786
0
Reputation points
commented 2026-04-17T01:38:31.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
30,261
Reputation points MVP
Volunteer Moderator
2 answers
replacement battery for surface pro 7.
I need a quote on a replacement battery for a surface pro 7, it was purchased in 2022 and is now outr of warranty. What is the non profit tax exempt price for this and how do I go about getting this done. I was o with an associate and he sent me to this…
Surface | Surface Pro | Power and battery
2,470 questions
asked 2026-04-16T19:43:32.3933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 75%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Molly Crimmins
0
Reputation points
answered 2026-04-17T01:24:16.5366667+00:00
S.Sengupta
30,261
Reputation points MVP
Volunteer Moderator
2 answers
RETURNPURCHASE
surface Pro is not what I wanted received it today and want to return it for full refund
Surface | Other
1,404 questions
asked 2026-04-17T00:20:21.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 27%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFS%3C/text%3E%3C/svg%3E)
Fran Singleton
0
Reputation points
answered 2026-04-17T01:16:50.2433333+00:00
S.Sengupta
30,261
Reputation points MVP
Volunteer Moderator
31 answers
Long booting time on Surface Go 3
Hi, Recently, I’ve been experiencing very long booting times on my Surface Go 3. I tried repairing Windows and even reinstalling the entire system, but the booting was still much slower than before. Finally, I decided to perform a full recovery…
Surface | Surface Go | Performance and maintenance
286 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 44%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 28.000000000000004%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
2 answers
My laptop has a glitchy blue tinge
I have the laptop surface edge 7 and the screen has displayed like this before and has simply stopped by turning it off and on again but that doesn’t work this time I have tried updating it restarting it ect and nothing works what can I do?
Surface | Surface Pro | Display and screen
3,568 questions
asked 2026-03-24T16:00:51.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 53%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Sophie Cooper
0
Reputation points
commented 2026-04-16T08:44:29.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
10,570
Reputation points Microsoft External Staff
Moderator
1 answer
El teclado y Mouse de mi Surface no funciona, no reacciona para nada.
El teclado de mi Surface no esta funcionando, no escribe nada, el mouse tampoco funciona, no hace el recorrido del cursor y al dar clic no hace ninguna función.
Surface | Accessories | Surface mice and keyboards
654 questions
asked 2026-04-14T21:46:22.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 16%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Sergio Arturo Jimenez Arreola
0
Reputation points
commented 2026-04-16T07:11:11.4933333+00:00
Clary-N
10,570
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
Using the Surface Laptop
When closed the gap between the lid and base making opening it up to use the laptop very difficult. How can this be improved?
Surface | Surface Laptop | Performance and maintenance
1,275 questions
asked 2026-04-15T10:54:50.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 28.999999999999996%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
John A C Beattie
20
Reputation points
commented 2026-04-16T06:35:46.0766667+00:00
John A C Beattie
20
Reputation points
3 answers
BITLOCKER CAN NOT CONNECT TO NETWORK
When I started my device, it prompted me for my BITLOCKER recovery ID. after inputting, the system indicates diagnosing, then attempts to connect to network. After a brief time system says cant connect and sets a timer for 30 mins. I have tried…
Surface | Surface Pro | Safety and security
715 questions
asked 2025-08-26T16:55:12.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 20%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETA%3C/text%3E%3C/svg%3E)
Tom A
35
Reputation points
answered 2026-04-16T01:19:28.2+00:00
S.Sengupta
30,261
Reputation points MVP
Volunteer Moderator
2 answers
Surface laptop for business PIN error
Surface laptop for business…
Surface | Surface Laptop | Install and update
871 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 38%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
2 answers
How do i fix my laptop surface go 2 when it suddenly freezed in windows logo?
I tried entering automatic repair mode, but it didn't work as well as UEFI with a USB, which I really finished installing Microsoft creation installation, and even checked the folders. I recently downloaded the new BIOS for it on Microsoft's website…
Surface | Surface Go | Performance and maintenance
286 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 95%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
2 answers
help me if you will with problem
My laptop surface for business has a problem with the rubber pad on base under the keyboard
Surface | Surface Laptop | Safety and security
320 questions
asked 2026-04-14T17:55:00.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 51%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
John moore
0
Reputation points
answered 2026-04-15T08:21:13.6133333+00:00
S.Sengupta
30,261
Reputation points MVP
Volunteer Moderator
3 answers
Surface Pen writes even when not in contact with the screen
After changing batteries, my Surface Pen writes even when not in contact with the screen. I have tried diferent nibs. I have tried deleting drivers and restarting. My printing looks like one continuous scribble because the Surface Pen continues to write…
Surface | Surface Pro | Performance and maintenance
2,301 questions
asked 2026-04-13T20:58:45.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 6%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Rick Stockton
0
Reputation points
commented 2026-04-15T06:39:29.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Lychee-Ng
17,755
Reputation points Microsoft External Staff
Moderator
4 answers
subscriptions
Do I need a subscription to Use the newer surfaces tablets etc thanks ? or laptop style computers?
Surface | Other
1,404 questions
asked 2026-04-13T17:25:22.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 5%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
ROD MAROIS
0
Reputation points
answered 2026-04-14T14:25:32.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 84%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Alexandr S
104.6K
Reputation points
Independent Advisor
2 answers
Surface Book Doesn't Hold Charge
If unplugged, even with a 100% battery life, my Surface Book's charge gets drained within minutes. The battery simply doesn't hold a charge. I have done all the troubleshooting steps, Windows update, and battery optimization, but nothing works. How do I…
Surface | Surface Book | Power and battery
978 questions
asked 2026-04-10T19:01:39.08+00:00
Alavi-1313
0
Reputation points
commented 2026-04-14T08:15:07.3033333+00:00
Clary-N
10,570
Reputation points Microsoft External Staff
Moderator
2 answers
free apps for surface
Is there free apps that will work for the newer units thanks what is best for net connect as well like chrome fire fox etc ?
Surface | Other
1,404 questions
asked 2026-04-13T17:28:48.75+00:00
ROD MAROIS
0
Reputation points
commented 2026-04-14T01:26:55.42+00:00
ROD MAROIS
0
Reputation points
2 answers
i need to open a warranty case for a tunderblot 4 dock
Tunderbolt 4 dock Dead on first boot We have it a small while ,it was never used until friday .And it wont power up
Surface | Surface Laptop | USB-C
176 questions
asked 2026-04-13T15:11:13.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 67%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
Bill
0
Reputation points
answered 2026-04-14T00:33:55.2766667+00:00
S.Sengupta
30,261
Reputation points MVP
Volunteer Moderator
2 answers
Mi computadora no da imagen
Hola buenas tardes o días quisiera saber cómo puedo hacer que mi laptop vuelva a dar imagen si prende y todo pero no da imagen ni por HDMI, DP ni USB-C intente por forma remota pero no tengo las credenciales cheque por correo y tampoco dejaba una forma…
Surface | Surface Laptop | Display and screen
1,202 questions
asked 2026-04-05T00:42:28.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 63%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFD%3C/text%3E%3C/svg%3E)
Fredy dzul Castillo
0
Reputation points
edited an answer 2026-04-13T11:07:42.1133333+00:00
Lychee-Ng
17,755
Reputation points Microsoft External Staff
Moderator
2 answers
Stuck in an auto update loop sp3 win10
Hello - i have the 2nd latest cumulative update hot fix : kb5078885. Id like to uninstall it. I attempted to uninstall but its stuck on autoloop. As soon as I uninstall and attempt to shutdown to restart. In between shutting down . And then again at…
Surface | Surface Pro | Install and update
3,370 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 30%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
1 answer
Task Bar Icons "Stuck in one place" Surface Pro 12
I want to be able to move them around like I did with my previous Surface Go 2 Tablet please.
Surface | Other
1,404 questions
asked 2026-04-12T06:10:23.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 57.00000000000001%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
A & H Hatton
6
Reputation points
answered 2026-04-12T14:09:20.4533333+00:00
S.Sengupta
30,261
Reputation points MVP
Volunteer Moderator