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Can't see license details

Yesterday I purchased Microsoft licenses but in the admin portal those are not visible. How to fix this?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2024-12-28T10:09:23+00:00
Anonymous
1 answer

How to pay subscription

I am the administrator. I got a email indicating I need ed to update my payment info. When I click the link it takes me to my personal email account and indicates i don have admin authority, Last year I bought a new computer from Best Buy. They loaded…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-01-15T07:01:37+00:00
Anonymous
4 answers

We have a number of custom-building blocks in Word that are currently misaligned/zoomed in in the preview after the latest update

After the latest update we noticed all our custom-Building blocks do not display correctly in the preview pane in Word. I have been through the release notes but do not see anything related to quick parts or Building blocks, anyone experiencing the same…

Microsoft 365 and Office | Word | For business | Windows
asked 2025-01-21T22:02:48+00:00
Anonymous
7 answers One of the answers was accepted by the question author.

Co-pilot

Is it possible to get rid of copilot? I have a yearly subscription to MS365 and the copilot button has appeared on the end of the ribbons in the office suite of apps. It is also on the Bing screen in MS Edge. I have no use nor interest in AI - I am not…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2025-01-29T14:44:12+00:00
Anonymous
1 answer

Microsoft Office (not 365) compatible with old Mac

Hey! I'd like to purchase Microsoft Office (not 365 subscription, I want to pay once and just have them). I have an old Mac with macOS Monterey 12.7.4. How do I know which Office will be compatible and are there still options to purchase it? Thanks for…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2025-02-20T09:03:26+00:00
Anonymous
1 answer

How do I create a Sharepoint group from a Notebook in OneNote?

I have a Notebook established in OneNote. Now I want to create a group and attach that Notebook to it. How do i do that?

Microsoft 365 and Office | SharePoint | For business | Other
asked 2025-01-27T20:54:53+00:00
Anonymous
1 answer

I'm trying to work with "hours". Please HELP!

Everything I've tried isn't working. I'm trying to work with "hours". Trying to figure out how many hours from 8:00am to 5:00pm and then subtracting 45 minutes for lunch. I don't know what I'm doing wrong. Thank you in advance.

Microsoft 365 and Office | Excel | For home | Windows
asked 2025-02-05T17:41:55+00:00
Anonymous
3 answers

"Sorry, something went wrong - unknown render failure" message with Sharepoint links. Why would this be happening? Could access previously.

A client shared several Sharepoint links with me. Up until a couple of days ago, I could click and access the shared documents. Now, I'm getting a "Sorry, something went wrong" Unknown Render Failure message. The Sharepoint folder still opens,…

Microsoft 365 and Office | SharePoint | For business | Other
asked 2025-03-27T00:47:07+00:00
Anonymous
1 answer

unable to upload the file in forms

unable to upload the files in forms: Hi Team, I have shared the Microsoft form with outsider, in those forms I enabled the upload option, but it is not showing properly, the upload option is grayed out for outsiders, may I know how to be resolved…

Microsoft 365 and Office | Microsoft Forms | Other
asked 2025-03-25T07:02:52+00:00
Anonymous
8 answers One of the answers was accepted by the question author.

How do I lose the search box in Word

I have just started using Word 16.95 on a Mac and it has this annoying new feature when I search for a word or phrase in a document using Ctrl+F. Previously, Word had the search box in the top right corner and, previously, when you pressed Ctrl+F the…

Microsoft 365 and Office | Word | For home | MacOS
asked 2025-03-27T07:46:25+00:00
Anonymous
2 answers One of the answers was accepted by the question author.

Help recovering deleted files that still appear in recents on excel app

Hello, I have files that I deleted from my computer that I need to recover and they appear in my recents on the excel application. When I click on them it says the workbook is deleted but I can still see everything in my recents. I no longer have access…

Microsoft 365 and Office | Excel | For home | MacOS
asked 2025-01-14T19:40:49+00:00
Anonymous
1 answer

Macro file not running on different devices!

I have been trying to open a macro file but the data won't load. I can open the file itself but the information I am selecting isn't showing. I’ve tried the following on the other computers: Unblock the file from Properties Saved the second Document…

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2025-01-22T17:43:17+00:00
Anonymous
1 answer

Unable to log in to my OneNote due to deactivation of my school account

I've been using my university account for OneNote but after I graduated the account has been deactivated so I cannot login anymore. Now, I am enrolled another university and I want to use my new university account but I don't want to lose my old…

Microsoft 365 and Office | OneNote | For education | MacOS
asked 2024-12-03T23:51:38+00:00
Anonymous
2 answers

How do I unlock a document that I created?

I chose a template from Word to write a business letter. Upon finishing the letter, I closed it, but it looked liked it saved on top of another document of an old drawing I had done. I deleted the drawing, but the letter I created was not there. I could…

Microsoft 365 and Office | Word | For home | iOS
asked 2024-12-06T07:47:43+00:00
Anonymous
4 answers

I can't see the status bar at the bottom for Microsoft Words

I can't see word count or anything on the bottom.

Microsoft 365 and Office | Word | For home | Windows
asked 2025-01-17T00:28:41+00:00
Anonymous
5 answers

please Help me! #deleted in a single field

Dear All Please help me! I have a form in two tables, with three long taxt fields. When I get an error, one of the fields says "#deleted" and I cannot delate it, which means the record is deleted. FYI, I used the locking model to prevent a…

Microsoft 365 and Office | Access | For business | Windows
asked 2025-02-27T21:22:07+00:00
Anonymous
1 answer

Paste Link Option

I'm trying to connect a chart from excel to powerpoint. When I try to paste, I'm not receiving the "Use Destination theme & link data" option. It is only giving me the options to use destination theme, keep source formatting, or picture. I…

Microsoft 365 and Office | PowerPoint | For business | Windows
asked 2024-12-02T22:48:51+00:00
Anonymous
5 answers One of the answers was accepted by the question author.

Why can't I amend or create a Calculated column on a large list with 30000+ entries.

Hi, we have a large list of around 33000 entries which has three calculated columns on there. A business requirements has come in to amend the calculation on one and to add a new one. If I try to amend the formula inside the Calculated column via the…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2025-01-08T18:18:13+00:00
Anonymous
1 answer

How renew CSP software subscription etc. Windows Server subscription

CSP subscription includes upgrade rights to newer software versions. Now we have Windows server 2022 which expires in December. that's ok, we will terminate and order new one. But we have Windows server 2022 User CAL, which expire in next year. How we…

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2024-12-14T11:08:21+00:00
Anonymous
1 answer

One Drive Installation on MacBook Air (13-inch, 2017)

I can't install one drive due to a problem linked to the Mac version I have. Is it possible to install a less new version of one drive compatible with Mac 12.7.6 ?

Microsoft 365 and Office | OneDrive | For education | MacOS
asked 2024-12-09T18:43:05+00:00
Anonymous