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4 answers

Red x on folders

I have a red x on several folders. Understand it's a sync issue yet OneDrive says it's synced. I have reset OneDrive, tried Registry reset, and several other suggestions to no avail. Any other ideas?

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-03-23T17:08:19.67+00:00
John Durnan 5 Reputation points
commented 2026-03-31T15:05:18.28+00:00
1 answer

I received an email from My ID to someone else but i didn't send and i want to know

How to find if a mail was sent from Outlook desktop ( laptop or mobile application ) or Outlook web? Regards IT-Support

Outlook | Web | Outlook.com | Email
asked 2026-03-31T14:24:43.7066667+00:00
UAEFA-IT 0 Reputation points
answered 2026-03-31T15:04:54.0833333+00:00
EmilyS726 231.6K Reputation points Independent Advisor
4 answers

Locked Account - ******@hotmail.com

Hi, I was locked out of my account ******@hotmail.com and I am not receiving the verification code on my mobile , therefore I cant seem to log back into the account. I have created a new account but would still like access to the old account. Please…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-03-24T14:31:51.48+00:00
Aifra Perveen 0 Reputation points
commented 2026-03-31T15:04:52.9566667+00:00
Aifra Perveen 0 Reputation points
1 answer One of the answers was accepted by the question author.

Cuenta inhabilitada

He estado recibiendo constantes correos por parte de Microsoft 365 para que verificacion de mi cuenta atraves de un enlace sospechosos y nombres de representantes. Y quiero saber por qué no funciona el link y este te redirecciona a una supuesta…

Outlook | Web | Outlook.com | Email
asked 2026-03-31T00:59:15.0166667+00:00
JORGEHADES LEON 20 Reputation points
edited a comment 2026-03-31T15:03:19.6466667+00:00
DaveM121 (2) 13,720 Reputation points Volunteer Moderator
2 answers

You'll need Internet for this activity

I try to sign into Microsoft 365 on my personal account to use Word, but it does not sign me in and is says that I need internet for this activity. However, this happens even when I am signed into the internet/wifi. How do I solve this problem?

Windows for home | Windows 10 | Internet and connectivity
asked 2026-03-30T17:41:16.33+00:00
Ethan Prario 0 Reputation points
commented 2026-03-31T15:02:46.09+00:00
EmilyS726 231.6K Reputation points Independent Advisor
2 answers

Consulta sobre aquisição de domínio da empresa AFR

Gostaria de obter informações sobre o processo de aquisição de um domínio com a nomenclatura “AFR”. Desejo entrar em contato para obter informações sobre a disponibilidade do domínio e o procedimento para registro e ativação.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-03-31T12:47:12+00:00
Thaís Costa 0 Reputation points
answered 2026-03-31T15:00:50.5733333+00:00
Jess-Q 10,825 Reputation points Microsoft External Staff Moderator
2 answers

how to i change my group me account from an old student account that is linked to my phone number

I am trying to log in and create an account for group me but my old student account is linked to the group me and my phone number that I can not access the old student account any more and need to just delete the old account and be able to create it with…

GroupMe | Chat group
GroupMe | Chat group

A customizable group messaging space within the GroupMe app, designed for seamless communication among friends, classmates, teams, or communities.

42 questions
asked 2026-03-20T16:32:27.0566667+00:00
Keri Balerud 0 Reputation points
answered 2026-03-31T14:57:26.1633333+00:00
Onyx Is here 4,180 Reputation points Independent Advisor
2 answers

Product Key

I just purchased Microsoft Word online and am trying to install it on my computer. It is asking for a Product Key and there is not one listed on my receipt.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-03-31T00:37:53.7033333+00:00
rhonda perry 0 Reputation points
answered 2026-03-31T14:56:02.1733333+00:00
John Korchok 232.1K Reputation points Volunteer Moderator
4 answers

Team getting correlation id errors when trying to use planner app

hello i am having an issue where a user keeps getting a correlation id error when using the planner application within teams. she is able to correct the issue but reissuing and refreshing her license from the accounts section in teams. it seems to be…

Microsoft Teams | Microsoft Teams for business | Other
asked 2025-07-22T08:15:28.6666667+00:00
Lanesystems Admin 5 Reputation points
answered 2026-03-31T14:55:43.86+00:00
Taahira Ebrahim 0 Reputation points
2 answers

Porting in ~30 phone numbers - should we request placeholders?

We are going to be porting in roughly 30 DIDs soon, but in preparation, should we go ahead and acquire new "temp" numbers for these so that we can build out our processes and test everything? My concern is that there could be limits on number…

Azure Communication Services
Azure Communication Services

An Azure communication platform for deploying applications across devices and platforms.

1,661 questions
asked 2026-03-16T17:33:50.5+00:00
Mark Baker 0 Reputation points
edited an answer 2026-03-31T14:53:41.65+00:00
Shree Hima Bindu Maganti 7,420 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Windows Performance, Dynamic Lock, and Connectivity Issues

Dear Microsoft Support Team, I would like to report several issues I am experiencing with Windows on my PC. First, my computer has significant lag and slow performance. When I start the PC, it takes a long time to boot. Applications also take too much…

Windows for home | Other | Performance and system failures
asked 2026-03-28T09:56:10.23+00:00
Iram Muajhid 20 Reputation points
accepted 2026-03-31T14:53:16.4366667+00:00
Iram Muajhid 20 Reputation points
2 answers One of the answers was accepted by the question author.

Cannot delete Azure Databricks

I am trying to delete a Databricks workspace, but the deletion has been ongoing for about 1 month. I run this command az resource list --resource-group <YourResourceGroup>. The result shows Databricks is only resource still alive in resource group.…

Azure Databricks
Azure Databricks

An Apache Spark-based analytics platform optimized for Azure.

2,949 questions
asked 2026-03-23T16:03:55.2066667+00:00
Ha Nguyen 25 Reputation points
accepted 2026-03-31T14:51:43.4933333+00:00
Ha Nguyen 25 Reputation points
1 answer

Outlook Problem

I am getting undeliverable sending emails to multiple addresses. I sent the emails in question many times in past with no problems.  I am using Microsoft Office Professional Plus 2024, Outlook. Error: You do not have the permission to send the message on…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-03-31T14:33:44.4833333+00:00
Al Olsen 60 Reputation points
answered 2026-03-31T14:48:21.3966667+00:00
Gabe Bratton 806 Reputation points Microsoft Employee Moderator
2 answers

I can’t login to my account

I tried logging into my account yesterday and forgot the password so I reset the password but my phone didn’t save the new password so I went to reset it again and it locked me out. I tried to sign in with my phone number and that wouldn’t work either, I…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-03-31T14:10:05.96+00:00
Steve Chad 0 Reputation points
answered 2026-03-31T14:48:19.29+00:00
Darhyl Amizola 41,645 Reputation points Independent Advisor
2 answers

Change to Kerberos Encryption for Active Directory : RC4 to AES

Hello all, I am looking for information regarding the issue "Change to Kerberos Encryption for Active Directory : RC4 to AES" We are using AD managed services and MS will deploy the patch on the domain controllers. I am wondering what patches…

Windows for business | Windows Server | Directory services | Active Directory
asked 2026-03-31T14:02:34.43+00:00
BernardP 0 Reputation points
answered 2026-03-31T14:48:05.2633333+00:00
VPHAN 31,990 Reputation points Independent Advisor
1 answer

AZ-900 retake exam

Dear Microsoft Certification Support Team, I am writing to request assistance regarding my AZ-900 exam attempt, which was conducted online via OnVUE. During check-in, I was denied access to the exam because I presented a Russian Federation international…

Community Center | Not monitored
asked 2026-03-31T14:41:44.36+00:00
Denis Movshovich 0 Reputation points
edited the question 2026-03-31T14:48:00.76+00:00
JuliaMarvin 19,250 Reputation points Volunteer Moderator
4 answers

the shared with me api does not work, why?

The shared with me api call to one drive does not return the relevant data, I get only one item every time I run the query even though I have proper token and more items to show

Developer technologies | XAML
Developer technologies | XAML

A language based on Extensible Markup Language (XML) that enables developers to specify a hierarchy of objects with a set of properties and logic.

879 questions
asked 2025-11-10T10:45:24.5333333+00:00
Nikola Zdravevski 125 Reputation points
commented 2026-03-31T14:45:53.1666667+00:00
Weixun Goh 70 Reputation points
1 answer One of the answers was accepted by the question author.

Best method for and impacts of removing org default configurable token lifetime policy?

My org is currently looking at implementing a conditional access policy to require a specific Sign in Frequency under certain conditions. We have noticed some inconsistencies in the behavior of when the user is prompted to sign in again vs not. I can…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-02-25T19:39:53.9533333+00:00
Jared Buschkopf 256 Reputation points
accepted 2026-03-31T14:45:40.2333333+00:00
Jared Buschkopf 256 Reputation points
2 answers

Outlook will not stay open

After opening Outlook it shuts down immediately. I've completely closed the computer numerous times and still get the same response.*

Microsoft 365 and Office | Other
asked 2026-03-20T19:19:23.0766667+00:00
Steve Perry 0 Reputation points
answered 2026-03-31T14:44:42.6633333+00:00
TaoLi 78,800 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Solver binary but when getting the result is decimal, is it bug?

im using solver tools, after that solver parameter panel appear, i do that code or array in subject to the constraint "$E$10:$E$13 = binary" but the result after i press solve is 0,4 in array E10. so is it bug or something i dont know (very…

Microsoft 365 and Office | Excel | For education | MacOS
asked 2026-03-31T10:33:10.36+00:00
mobs monster 20 Reputation points
commented 2026-03-31T14:44:15.5066667+00:00
mobs monster 20 Reputation points