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i m not able to use microsoft word

not able to open word document what is the reason what is the reason behind

Microsoft 365 and Office | Word | For education | Windows
asked 2026-01-19T14:21:20.17+00:00
Martin Mathew 20 Reputation points
edited the question 2026-01-19T14:57:33.3033333+00:00
Clover-L 20 Reputation points Microsoft External Staff Moderator
2 answers

Kiosk set up, how to get out of it and sign in as a different user?

Hello, I am a IT support guy in my company who joined recently, we have a pc at our reception which was set up by the old IT guys and it is a kiosk set up with windows.It is running a microsoft edge private window. However I am not sure how to get out of…

Windows for business | Windows Client for IT Pros | User experience | Accessibility
asked 2026-01-19T14:23:19.7433333+00:00
Sugandh Suvarnan 0 Reputation points
answered 2026-01-19T14:56:52.64+00:00
Domic Vo 22,685 Reputation points Independent Advisor
1 answer

Hi Microsoft

Hi Microsoft. I have a MS365 Business Basic subscription. I have been able to receive meeting invitations, both regular meetings and Teams-meetings, up until last week. But for the last week or so, my clients have told me, that they get a message back,…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-01-16T07:55:18.3166667+00:00
Thomas Lendrell 0 Reputation points
commented 2026-01-19T14:56:43.01+00:00
Henry-N 13,800 Reputation points Microsoft External Staff Moderator
3 answers

Activation of Windows 11 Pro after reimage of a machine

I have reloaded the Windows 11 Pro OS on two new machines to ensure the image is locked down per company requirements. However, after completing the build, the system fails to activate the Windows 11 Pro image. Aslo, had a third machine that crashed…

Windows for business | Windows for IoT
asked 2026-01-14T15:24:51.8466667+00:00
Peder 0 Reputation points
answered 2026-01-19T14:55:49.7+00:00
Jason Nguyen Tran 18,725 Reputation points Independent Advisor
2 answers

Unable to access Microsoft Business Center

Unable to access Microsoft Business Center You do not have permission to access this page in the Microsoft Business Center The User ID you entered may not be valid for this site or you may be trying to access the wrong volume licensing site for your type…

Windows for business | Windows Client for IT Pros | User experience | Other
asked 2026-01-14T17:17:41.9233333+00:00
Santosh 0 Reputation points
answered 2026-01-19T14:55:08.6066667+00:00
Jason Nguyen Tran 18,725 Reputation points Independent Advisor
2 answers

I cant see the teams channels i want to join

I have a issue with joining a teams channel. When clicking join a team i can search for the team i want to join and find it, but everyone else can see the team they want to join to the right and just click join. It seems that many have the same issue, …

Microsoft Teams | Microsoft Teams for business | Teams and channels | Other
asked 2026-01-16T09:11:15.9866667+00:00
Malin Solvang Karlsen 0 Reputation points
commented 2026-01-19T14:54:47.0466667+00:00
Henry-N 13,800 Reputation points Microsoft External Staff Moderator
2 answers

My Outlook 2013 keeps crashing. Please help

Since this morning (and after a recent Windows 11 update) My Outlook keeps freezing and crashing. I am not very technical. Please help.

Microsoft 365 and Office | Other
asked 2026-01-19T14:06:43.3866667+00:00
JOANNA MASSON 0 Reputation points
commented 2026-01-19T14:54:33.6733333+00:00
DaveM121 884.5K Reputation points Independent Advisor
1 answer

The audio system stopped working

The audio system just stopped working while I was in a meeting. I had tried troubleshoot but with no effect.

Windows for home | Windows 11 | Devices and drivers
asked 2026-01-16T13:38:05.85+00:00
AYORINDE FOLASIRE 0 Reputation points
commented 2026-01-19T14:54:11.74+00:00
Ian-Ng 13,435 Reputation points Microsoft External Staff Moderator
2 answers

dolby access is not working in my laptop

I have fixed it once and it works . but again i'm facing this issue please resolve my problems or get me some help.

Windows for home | Other | Devices and drivers
asked 2026-01-19T14:11:49.34+00:00
Hitesh 0 Reputation points
answered 2026-01-19T14:54:00.9733333+00:00
Harold Milan 17,505 Reputation points Independent Advisor
1 answer

Issue with deep links in new Teams application

I am having trouble with deep links not working in the latest version of Teams. Unlike the previous version, I now have to close Teams and open the deep link in Chrome for it to work. As I use deep links frequently, I cannot do this every time. Can…

Microsoft Teams | Development
Microsoft Teams | Development

Building, integrating, or customizing apps and workflows within Microsoft Teams using developer tools and APIs

4,982 questions
asked 2024-02-27T05:52:48.7766667+00:00
Yogesh S 25 Reputation points
answered 2026-01-19T14:53:59.6333333+00:00
3 answers

Microsoft Store doesn't allow me to install the Snipping Tool and the error code keeps changing.

Good morning. I've been struggling so much because the Snipping Tool wasn't working, and after Troubleshooting it, Repairing it, and Resetting it, I uninstalled it, and now I can't install it back. I use the took every single day. Is there a way someone…

Windows for home | Windows 11 | Install and upgrade
asked 2026-01-16T14:38:34.57+00:00
Paloma Martínez 0 Reputation points
commented 2026-01-19T14:53:33.5333333+00:00
Ian-Ng 13,435 Reputation points Microsoft External Staff Moderator
2 answers

Submit Action of Adaptive card Not Working in MS Teams iOS Mobile App

I am developing a declarative agent using the Teams Toolkit extension, and I am using Adaptive Cards. Submit Action of Adaptive card is not working on M365 Copilot on iOS Mobile Teams app. This action works correctly on the M365 Copilot on Android Mobile…

Microsoft Teams | Development
Microsoft Teams | Development

Building, integrating, or customizing apps and workflows within Microsoft Teams using developer tools and APIs

4,982 questions
asked 2026-01-16T08:45:42.17+00:00
Rahil Faldu 0 Reputation points
commented 2026-01-19T14:52:55.8366667+00:00
Steven-N 25,305 Reputation points Microsoft External Staff Moderator
3 answers

Pin isisn't availible, redirected to microsoft account log-in

I recently ran a script to turn off hyper-v and related programs from the LD-player emulator, in doing so and restarting my brothers pc, i got the message that "something happened and your PIN isn't available. Click to set up your PIN again. Set up…

Windows for business | Windows Server | Storage high availability | Virtualization and Hyper-V
asked 2026-01-14T22:01:50.7333333+00:00
Dakota Bilyeu 0 Reputation points
answered 2026-01-19T14:52:45.7133333+00:00
Jason Nguyen Tran 18,725 Reputation points Independent Advisor
3 answers

i am not login my account microsoft volume service center

when i am trying to login system is asking for code ? i dont have any code

Windows for business | Windows 365 Business
asked 2026-01-18T14:23:57.17+00:00
Randhir Kumar Singh 0 Reputation points
answered 2026-01-19T14:51:50.08+00:00
Jason Nguyen Tran 18,725 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Login impossible

Hello, I am unable to sign in to our Microsoft/Azure tenant due to an MFA issue. I do not receive approval notifications in the Microsoft Authenticator app, and SMS verification is blocked. The sign-in screen shows the message: “Sorry, we're having…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-01-19T13:59:00.3133333+00:00
Dragan Dobric 20 Reputation points
accepted 2026-01-19T14:49:40.9733333+00:00
Dragan Dobric 20 Reputation points
3 answers

File explorer pop up window. Where did this come from ?

Untitled.pngWhere did this pop up come from? How is this pop up initiated?

Windows for business | Windows for IoT
asked 2026-01-17T14:21:17.4633333+00:00
rumple stilskin 0 Reputation points
answered 2026-01-19T14:49:24.76+00:00
Jason Nguyen Tran 18,725 Reputation points Independent Advisor
2 answers

microsoftword can't open

Installed new Microsoft 365 , but still showing some repair required

Microsoft 365 and Office | Other
asked 2026-01-19T14:12:41.6666667+00:00
Mady S 0 Reputation points
answered 2026-01-19T14:48:42.62+00:00
Noel Macadangdang 16,825 Reputation points Independent Advisor
2 answers

Account shown locked after recovery procedure

My Hotmail account shows recovered, but I still get locked when signing in. I’m using my trusted device without VPN. Please escalate this to the Account Recovery Team for manual unblocking.

Microsoft Security | Microsoft Identity Manager
asked 2026-01-19T14:38:32.08+00:00
khizar malik 0 Reputation points
answered 2026-01-19T14:48:18.4866667+00:00
khizar malik 0 Reputation points
2 answers

How to login as admin to my account at Microsoft where it ask for authenticator which i lost

I am trying to log in to my Microsoft admin account ([Moderator note: personal info removed]****@mydomain.onmicrosoft.com), but I am unable to access it. When I attempt to sign in, the system requests approval through the Microsoft Authenticator app,…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-01-19T12:45:16.89+00:00
Ali AlQattan 0 Reputation points
edited an answer 2026-01-19T14:47:16.18+00:00
Henry-N 13,800 Reputation points Microsoft External Staff Moderator
2 answers

Win10 iot 21h2 LTSC with HLK 22H2 process issue

Environment: Server: Windows Server 2019 + Windows HLK for Windows 10 version 22H2 Client: Windows 10 IoT Enterprise LTSC 2021 + Windows HLK 22H2 client The customer tried loading playlists downloaded from the official website, but all of them appear…

Windows for business | Windows for IoT
asked 2026-01-19T06:58:20.6166667+00:00
6M-mikehu(胡珉碩) 5 Reputation points
edited an answer 2026-01-19T14:43:37.3966667+00:00
Henry Mai 8,225 Reputation points Independent Advisor