Microsoft Partner Center
A Microsoft website for partners that provides access to product support, a partner community, and other partner services.
920 questions
0 answers
Why is my package name different from the package family name?
I have associated my app with an app on the store. However, when I associate, the package name that gets generated is: AssistXEducationLLC.ClassPolicyNext_5.0.0.0_x86__mq2ssdmyrpmy0 However, when I publish my package and upload it, the store…
asked 2021-02-08T21:17:35.847+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 19%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
ClassPolicy
11
Reputation points
commented 2021-05-29T18:18:13.477+00:00
Mahmut Yiğit
1
Reputation point
0 answers
Unity game on Visual Studio problem when Associating app with Microsoft store
Hello! I've been trying to submit a Unity game through the Visual Studio solution created after the build. But even using the correct account with access to the app on the Partner center I can't find it here. Then I tried to make a…
asked 2021-05-28T17:29:10.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 71%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAI%3C/text%3E%3C/svg%3E)
Andréia Fernandez
1
Reputation point
asked 2021-05-28T17:29:10.68+00:00
Andréia Fernandez
1
Reputation point
1 answer
Certificate expiration?
my uwp apps certificate will expire on 24th January 2021 but when i try to create a package, i am getting an error message as T he certificate specified has expired. For more information about renewing certificates, why? Should i now…
asked 2020-12-10T00:46:13.327+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 5%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEA%3C/text%3E%3C/svg%3E)
Emil Alipiev
276
Reputation points
commented 2021-05-19T04:42:38.047+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 89%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
Trung Bùi
1
Reputation point
0 answers
about tax.
i am a chinese resident,i don't know whether a ITIN is required to publish paid apps in microsoft store.if a ITIN is required,how should i get it.
asked 2021-05-18T01:48:06.613+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 45%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3E2U%3C/text%3E%3C/svg%3E)
2399 user
6
Reputation points
commented 2021-05-19T03:10:55.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 92%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Roy Li - MSFT
32,731
Reputation points Microsoft Vendor
0 answers
IAP API Issues
For the last few days we've been getting reports of IAP on our Windows Store app not working, and we are seeing errors from the fulfillment API. Nothing has changed on our end. Is there something going on with the API endpoint? All we are getting back is…
asked 2021-04-05T17:13:04.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 93%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
James Simpson
6
Reputation points
commented 2021-05-14T13:52:24.407+00:00
James Simpson
6
Reputation points
0 answers
Partner Center -> Channels and Conversions incorrect data resulting in lost sales
Hello, Has anyone else been experiencing reporting issues within the Analyses -> Acquisitions and Download Report sections of Microsoft Partner Center? Analytics -> Acquisitions When I review the App Page Views and Conversions by Channel /…
asked 2021-05-13T14:22:02.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 0%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Mark Turnbull
6
Reputation points
commented 2021-05-14T01:28:23.17+00:00
Roy Li - MSFT
32,731
Reputation points Microsoft Vendor
0 answers
How can I GetAppAndOptionalStorePackageUpdatesAsync Without Getting FileNotFoundException?
I've been trying to get help on this from Microsoft or anyone who's got this working somehow. My app is a LOB app distributed via Microsoft Store. I am getting a 'FileNotFoundException: The system cannot find the file specified. (Exception from…
asked 2021-02-14T05:17:10.737+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 64%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Carlo Mendoza
151
Reputation points
commented 2021-05-12T12:01:09.207+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 95%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBL%3C/text%3E%3C/svg%3E)
Bruno Lima
1
Reputation point
1 answer
Request ratings and reviews for your app is loading indefinitely
Hello, We using the StoreContext.RequestRateAndReviewAppAsync method from the Windows.Services.Store namespace, in order to ask our users to review our UWP application. Most of the time, this call work as expected - the users are shown a…
asked 2021-05-11T16:09:05.587+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 57.00000000000001%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGN%3C/text%3E%3C/svg%3E)
Gilad Noy
1
Reputation point
commented 2021-05-12T09:56:27.073+00:00
Roy Li - MSFT
32,731
Reputation points Microsoft Vendor
1 answer
One of the answers was accepted by the question author.
WACK error
Good afternoon, I decided to make a certification check, but I get an error. I created an empty application and ran a check and got the same error .... Has anyone encountered this?
asked 2021-05-05T14:42:31.503+00:00
Максим Кузив
116
Reputation points
accepted 2021-05-11T08:28:20.23+00:00
Максим Кузив
116
Reputation points
0 answers
Not able to Associate App from VisualStudio 2019.
Earlier everything was working fine. But today when I tried to Associate new app with the store from Visual Studio 2019 (with latest updated version). It throws an unexpected network error and not fetching App Names from the store listing. Any help or…
asked 2021-05-10T05:29:50.667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 42%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EU%3C/text%3E%3C/svg%3E)
Urviz
1
Reputation point
commented 2021-05-11T07:01:37.69+00:00
Roy Li - MSFT
32,731
Reputation points Microsoft Vendor
0 answers
Track app launch rate option not available in partner center
I was trying to send targeted push notifications to my uwp app and track app launch rate using the process here - https://learn.microsoft.com/en-us/windows/uwp/publish/send-push-notifications-to-your-apps-customers#measure-notification-performance …
asked 2021-05-10T20:13:44.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 90%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
Laza121
1
Reputation point
commented 2021-05-11T03:19:39.403+00:00
Roy Li - MSFT
32,731
Reputation points Microsoft Vendor
0 answers
Acquisitions data disappeared from May 1st to May 2nd
Yesterday (May 9) I found that the Acquisitions data on May 1 disappeared, and today I observed that the Acquisitions data on May 2 also disappeared. Maybe the data on May 3 will disappear tomorrow. Why is this? I consulted many developers and…
asked 2021-05-10T16:55:49.597+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 15%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETG%3C/text%3E%3C/svg%3E)
tiny gamer
6
Reputation points
commented 2021-05-11T02:17:53.663+00:00
Roy Li - MSFT
32,731
Reputation points Microsoft Vendor
1 answer
One of the answers was accepted by the question author.
Custom event in package flight app
Hello, One user of my app reported some strange problem. So I created a package flight and add some custom events to get some debugging information. When package flight got published, I also installed and run that package flight app to produce…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 76%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
0 answers
VS 2019 Not loading UWP app name reservation
I have reserved an app name from the Partner Centre for a UWP app I have created, but when I try to create a package in VS 2019, the page alternately says I do not have a developer account (which I do), or says I have no app names available or that there…
Visual Studio
Visual Studio
A family of Microsoft suites of integrated development tools for building applications for Windows, the web and mobile devices.
4,843 questions
Microsoft Partner Center
Microsoft Partner Center
A Microsoft website for partners that provides access to product support, a partner community, and other partner services.
920 questions
asked 2021-05-07T22:18:30.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 41%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZ%3C/text%3E%3C/svg%3E)
ZA
21
Reputation points
commented 2021-05-10T06:31:16.523+00:00
Roy Li - MSFT
32,731
Reputation points Microsoft Vendor
0 answers
How to change from Company to Individual in Partner Center?
I didn't even want to register as "Company" but when I was registering, the "Individual" option was disabled and I didn't know why, so I just went with it. Now I can't get the company verified after 2 days. With all the…
asked 2021-05-02T03:19:20.487+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 36%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Hong
21
Reputation points
commented 2021-05-05T03:12:05.163+00:00
Roy Li - MSFT
32,731
Reputation points Microsoft Vendor
2 answers
One of the answers was accepted by the question author.
Can't publish uwp application or can't create package
Hi I try to publish an uwp application . Using visual studio 2019 under publish -> create app package and check microsoft store under a new app name i get the following window In fact in partner center i have some…
asked 2021-04-29T16:03:16.853+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 91%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESW%3C/text%3E%3C/svg%3E)
Shay Wilner
1,746
Reputation points
accepted 2021-04-30T11:18:01.423+00:00
Shay Wilner
1,746
Reputation points
0 answers
Can't update UWP package flight submission through API
I am trying to automate UWP package submission through the Package flight management API. I have followed this example and the steps I am taking are the following Retrieve API access token using available client credentials as described in here …
asked 2021-04-05T07:58:01.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 10%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGK%3C/text%3E%3C/svg%3E)
Gagik Kyurkchyan
1
Reputation point
commented 2021-04-22T06:17:22.573+00:00
Gagik Kyurkchyan
1
Reputation point
0 answers
UWP In-App purchase Add-on licensing issue on subscriptions
Hi, I found a little inconvenient issue regarding StoreLicense Class, when using IAPs. After calling the AddOnLicenses, which retrieves this object on its collection, the property of IsActive is true when a subscriptions is in a Canceled state. …
asked 2021-04-17T03:12:39.863+00:00
Marco Enxuto
331
Reputation points
commented 2021-04-19T09:00:08.103+00:00
Roy Li - MSFT
32,731
Reputation points Microsoft Vendor
0 answers
Suddenly cannot reach product overview at partner center, cannot build packages
Since March 31 we cannot build UWP packages ("unknown network error") and cannot reach our product pages at the Partner Center ("HTTP 404 error That’s odd... Microsoft Edge can’t find this page.") Is something wrong at the Store? What…
asked 2021-04-06T20:39:09.373+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 76%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJE%3C/text%3E%3C/svg%3E)
Jeff Evans
1
Reputation point
commented 2021-04-19T04:15:09.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 81%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJE%3C/text%3E%3C/svg%3E)
Jeff Evans
1
Reputation point
3 answers
One of the answers was accepted by the question author.
Purchase not working for XBox and Microsoft Store
Unity3D. Xbox. Implemented the purchase of a license for the game. In the Microsoft Store for desctop Windows it works fine (and when installed from the store and from under Visual Studio, including in the debug assembly), it does NOT work on XBox in…
asked 2020-10-15T19:07:11.987+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 70%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVG%3C/text%3E%3C/svg%3E)
Vasya Goblin
21
Reputation points
commented 2021-04-15T17:04:55.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 54%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Ctblova8690
6
Reputation points