160 questions with Microsoft Teams Phone tags

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External call through teams

i want to make calls to landline and mobile numbers outside the organization through Microsoft Teams. Currently i do not have any M365 subscriptions. I am based in Saudi Arabia. As per my understanding , calling plan is not available in my region. Could…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,661 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
160 questions
asked 2024-08-01T07:25:09.2+00:00
milo last 80 Reputation points
0 answers

I can't play songs on my samsung anymore, because of microsoft's file sharing.

I don't know when this became a thing, but not to long ago, microsoft had added a new application to my phone. Where I can share files from my phone, now normally this wouldn't be a problem. Except for the fact your file-sharing program prevents me…

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
160 questions
asked 2024-08-01T07:02:11.08+00:00
Justas Ambrulaitis 0 Reputation points
1 answer

Is there a way to allow a user to see call history of a main line/resource account?

Is there any easy way to check a resource account's call history easily? There's an organization whose office admin would like to check the call history of their main line which is set-up as a resource account. Is there a way so that she can see main…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,661 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
160 questions
asked 2024-07-29T01:12:50.4866667+00:00
Rich Favreau 0 Reputation points
commented 2024-08-01T05:29:52.14+00:00
LiweiTian-MSFT 17,155 Reputation points Microsoft Vendor
1 answer

Disable chat in Teams for a Resource Account

I have an auto-attendant created in Teams admin centre. The associated resource account is visible in Teams when you search or link to it. I would like to disable chat for this account, but still have it visible so that users can make calls to it. Is…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,661 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
160 questions
asked 2024-07-25T06:50:46.5+00:00
Graeme Lomas 0 Reputation points
commented 2024-07-31T09:01:07.51+00:00
Robin Sheng-MSFT 1,485 Reputation points Microsoft Vendor
1 answer

How can I get a missed call notification from a call queue in Teams phone?

We activated Teams calling for our company, and everything is working as expected except for one thing. We have an after hours group that can be called by customers in case of emergency. This group is build as a call queue with 10 members who all receive…

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
160 questions
asked 2024-07-19T11:09:32.85+00:00
Wout Koopman 0 Reputation points
commented 2024-07-30T06:23:23.1333333+00:00
JimmyYang-MSFT 50,591 Reputation points Microsoft Vendor
1 answer

How to re-enable in-call Caller ID display on Teams Desktop app

A recent update seems to have removed the display of my callers phone number when taking a call using the Teams desktop app. Is there a way to re-enable it?

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,661 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
160 questions
asked 2024-07-26T17:45:09.28+00:00
MHughes 0 Reputation points
answered 2024-07-29T09:55:51.8066667+00:00
JimmyYang-MSFT 50,591 Reputation points Microsoft Vendor
1 answer

Teams calls/notifications aren't syncing across devices

A user within the company is complaining that the notifications for messages and calls aren't being sent to their phone. After troubleshooting attempts with the user, I discovered that the user has an up to date version of teams on their phone and…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,661 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
160 questions
asked 2024-02-15T15:32:01.17+00:00
c.willard 15 Reputation points
commented 2024-07-29T09:33:23.7233333+00:00
John 0 Reputation points
2 answers

You cannot access this right now Your sign-in was successful but does not meet the criteria to access this resource. For example, you might be signing in from a browser, app, or location that is restricted by your admin.

Hi, I am getting this error on signing in Teams App on my android phone. You cannot access this right now *Your sign-in was successful but does not meet the criteria to access this resource. For example, you might be signing in from a browser, app, or…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,661 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
160 questions
asked 2024-07-22T12:38:00.05+00:00
Zainab Fatima 0 Reputation points
commented 2024-07-29T01:38:19.47+00:00
Robin Sheng-MSFT 1,485 Reputation points Microsoft Vendor
1 answer

What is this recent chat of "Call Recorder Teams Prod"?

After getting off a call with a colleague through Microsoft Teams, a strange chat appeared called "Call Recorder Teams Prod". During the call there was no blurb that the call was being recorded nor that I knew so to my knowledge. What exactly…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,661 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
3,087 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
160 questions
asked 2024-07-02T23:13:24+00:00
Joseph 20 Reputation points
commented 2024-07-26T16:58:58.5366667+00:00
Dinesh Rajagoni (Tata Consultancy Services Limi) 50 Reputation points Microsoft Vendor
1 answer One of the answers was accepted by the question author.

Stop Teams from syncing personal contacts.

Hello  Please i need your help on this issue. We are currently deploying Teams phones to about 150 users. Several users have noticed their personal contacts from their personal devices have been synced to Teams. They want their personal contacts…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,661 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
160 questions
asked 2024-06-28T18:15:11.35+00:00
IniobongNkanga-8038 356 Reputation points
accepted 2024-07-25T22:24:39.15+00:00
IniobongNkanga-8038 356 Reputation points
2 answers One of the answers was accepted by the question author.

Problem with call queue

How do you do? we have the problem that we have set up a new call queue, we currently only have the problem that this number can only be reached via Teams but not from outside, maybe someone has a solution idea why this can be? It's just a hotline for…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,661 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
160 questions
asked 2024-07-17T14:04:10.0766667+00:00
Max 20 Reputation points
commented 2024-07-18T13:01:13.3566667+00:00
Max 20 Reputation points
1 answer

teams calling auto attendant not responding to phone keystrokes

teams calling auto attendant not responding to phone keystrokes, MS support is no help. tried deleting and recreating it, no change

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
160 questions
asked 2024-07-10T15:48:04.95+00:00
Carl94580345 31 Reputation points
commented 2024-07-15T10:04:29.98+00:00
JimmyYang-MSFT 50,591 Reputation points Microsoft Vendor
1 answer

Disable Teams Group Chat

Microsoft Supporter,I have one question to microsoft. Can we disable the teams group chat creation for all students account and Account license is "Office 365 A1 for students" account? The students are creation many teams group chat and we…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,661 questions
Microsoft Exchange Hybrid Management
Microsoft Exchange Hybrid Management
Microsoft Exchange: Microsoft messaging and collaboration software.Hybrid Management: Organizing, handling, directing or controlling hybrid deployments.
2,008 questions
Microsoft Managed Desktop
Microsoft Managed Desktop
A cloud-based service that brings together Microsoft 365 Enterprise and adds these features: User device deployment; IT service management and operations; and Security monitoring and response.
51 questions
Microsoft Configuration Manager
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
160 questions
asked 2024-07-08T04:22:11.2933333+00:00
IT Support 291 Reputation points
commented 2024-07-15T10:02:15.9533333+00:00
JimmyYang-MSFT 50,591 Reputation points Microsoft Vendor
1 answer

International Phone Calls , VOIP

Hi, I am living/working remotely from the Philippines, and my employer is in Australia. I want to know how we can use MS Teams in making phone calls from the Philippines to Australia, New Zealand, and China and vice versa. Is that possible? Can a phone…

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
160 questions
asked 2024-07-05T09:43:19.6533333+00:00
Juven Mirano 0 Reputation points
commented 2024-07-12T10:01:16.8766667+00:00
JimmyYang-MSFT 50,591 Reputation points Microsoft Vendor
1 answer One of the answers was accepted by the question author.

Cannot add a Cloud only MTR (Teams Room) to an On-prem synced Roomlist in a Hybrid environment

Hello, The situation, is that I have a Hybrid environment, with roomlist synced from On-prem to the Cloud, the roomlist already contains Rooms, the roomlist and its rooms are fully functional and can be used via RoomFinder in Outlook and OWA. Now…

Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
4,393 questions
Microsoft Exchange Hybrid Management
Microsoft Exchange Hybrid Management
Microsoft Exchange: Microsoft messaging and collaboration software.Hybrid Management: Organizing, handling, directing or controlling hybrid deployments.
2,008 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
160 questions
asked 2024-07-05T13:05:55.4333333+00:00
Rib 20 Reputation points
edited a comment 2024-07-11T21:42:49.36+00:00
Rib 20 Reputation points
1 answer

After entering Teams on iOS, the bot app automatically enters and cannot be exited

Hi ,Team. I have encountered this problem frequently recently. After entering the iOS teams app, the app I put on the homepage will automatically enter and cannot be exited. There is no exit button provided for me. There is no arrow in the upper left…

Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
3,087 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
160 questions
asked 2024-06-28T01:55:54.3833333+00:00
Leon Ji 21 Reputation points
commented 2024-07-10T10:41:08.44+00:00
Meghana-MSFT 3,851 Reputation points Microsoft Vendor
0 answers

Please correct my Phone number in Microsoft Team Phone PUE exam

Please remove the area code (518) before my phone number as my correct number is +919721682507

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
160 questions
asked 2024-07-05T08:29:14.92+00:00
Priya Shukla 0 Reputation points
commented 2024-07-08T05:31:03.2566667+00:00
Robin Sheng-MSFT 1,485 Reputation points Microsoft Vendor
1 answer

Some users can't make outbound calls to cell phones or landlines.

I deployed around 70 Yeahlinks MP54 phones two days ago. I've Cox as operator connect and my phone numbers are provided by Cox. All users have Micorsoft business premium and Microsoft Teams Phone Standard licenses. I added all devices SN to Intune to…

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
160 questions
asked 2024-06-28T21:18:24.3366667+00:00
Julio S. Villegas Uvina 0 Reputation points
commented 2024-07-08T01:01:04.3466667+00:00
Robin Sheng-MSFT 1,485 Reputation points Microsoft Vendor
1 answer

How do I preview my text to speech message for my auto attendant

Hi I am building my first Auto Attendant in Teams Voice. I would like to know how I can preview the sound of what I just typed and also if I have a choice in voice selection and how I would do that. Please advise.

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
160 questions
asked 2024-06-28T20:51:05.9366667+00:00
Alex Gonzalez 0 Reputation points
commented 2024-07-08T00:59:35.88+00:00
Robin Sheng-MSFT 1,485 Reputation points Microsoft Vendor
1 answer

Teams calling issue

Hello    Please i need your help on this issue.   Since updating to the new version of Teams users cannot make calls by clicking a number on the CRM system. The users are licensed to make phone calls. Previously when a user clicked the number on the…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,661 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
160 questions
asked 2024-06-28T10:18:37.6833333+00:00
IniobongNkanga-8038 356 Reputation points
commented 2024-07-05T01:07:18.26+00:00
Robin Sheng-MSFT 1,485 Reputation points Microsoft Vendor