134 questions with Microsoft Teams Phone tags

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1 answer

Auto attendant and Call queue historical reports API Access

Hi I want to create a report based on call queues. I'm referring to the documentation below: https://learn.microsoft.com/en-us/microsoftteams/aa-cq-cqd-historical-reports#v3xx-prerequisites I have used the Power BI report in this documentation and tried…

Microsoft Graph
Microsoft Graph
A Microsoft programmability model that exposes REST APIs and client libraries to access data on Microsoft 365 services.
10,913 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
134 questions
asked 2024-01-03T06:41:18.28+00:00
Tejas Bhorade 0 Reputation points
answered 2024-01-03T08:17:37.9733333+00:00
Vasil Michev 97,386 Reputation points MVP
1 answer

Toll free number not working

Recently ported our numbers over to Microsoft Teams via a cloud service provider. One of those numbers was a toll free line that now is not working, apparently we need to buy communication credits. That's a problem because there is no option to do so in…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,292 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
134 questions
asked 2023-12-15T10:00:52.32+00:00
Admin - Build Warranty 5 Reputation points
commented 2023-12-27T00:28:46.23+00:00
Tyler Okland 0 Reputation points
1 answer

Where are MS Teams voice mails stored when using a group mailbox? Are they stored in the OneDrive of the user that accesses them?

Where are MS Teams voice mails stored when using a group mailbox? Are they stored in the OneDrive of the user that accesses them? Are they only stored as an email or are they stored as data somewhere?

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,292 questions
OneDrive
OneDrive
A Microsoft file hosting and synchronization service.
880 questions
Windows Server Storage
Windows Server Storage
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Storage: The hardware and software system used to retain data for subsequent retrieval.
638 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
134 questions
asked 2023-12-19T16:49:28.7+00:00
Olivia MacKenzie (MLCSU) 0 Reputation points
commented 2023-12-25T08:16:15.9166667+00:00
LiweiTian-MSFT 15,275 Reputation points Microsoft Vendor
0 answers

SIP gateway Phones in Argentina not able to make calls to 911(local calls to police)

We are in the transition to Teams calling using MS direct Routing and Cisco phones(MPP). We used [http://noam.ipp.sdg.teams.microsoft.com/$PSN.xml] to provision these phones. These phones are based in Argentina and not able to make calls to 911(local…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,292 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
134 questions
asked 2023-12-12T05:03:08.9666667+00:00
Praveen Kumar 0 Reputation points
commented 2023-12-18T09:03:03.4633333+00:00
JimmyYang-MSFT 49,541 Reputation points Microsoft Vendor
0 answers

Teams Phone how to get sequential phone numbers

Teams Phone how to get sequential phone numbers. I have a need to get phone numbers in sequence. Can this be done? If yes, how should it be done?

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
134 questions
asked 2023-12-14T14:15:51.2033333+00:00
Crippa, Oriano 0 Reputation points
0 answers

I keep getting an error message every time I try to assign a number to a user.

I keep getting an error message every time I try to assign a number to a user. Step 3/3 just keeps saying 'Something went wrong. Try again later'. Been trying for about a week and get the same message.

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
134 questions
asked 2023-12-07T13:12:49.38+00:00
Dean Archibald-Smith 0 Reputation points
1 answer

MS teams notification not rendering completely on iOS mobile APP

Hi Team, We have setup notifications for MS teams channel through python pymsteams package through web hook URL. The notifications get delivered to Teams channel on desktop correctly as expected but the same notification when seen on mobile is not…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,292 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
2,933 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
134 questions
asked 2023-11-23T16:49:47.17+00:00
Ksheera Sagar 0 Reputation points
commented 2023-11-27T11:47:04.4433333+00:00
Meghana-MSFT 3,801 Reputation points Microsoft Vendor
1 answer One of the answers was accepted by the question author.

How to fix a crackling sound on Teams

Teams for desktop outputs a crackling sound during meetings and calls, but the sound output for the laptop works fine for music, YouTube, etc.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,292 questions
Microsoft Graph
Microsoft Graph
A Microsoft programmability model that exposes REST APIs and client libraries to access data on Microsoft 365 services.
10,913 questions
Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
4,308 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
2,933 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
134 questions
asked 2023-11-08T08:23:28.1633333+00:00
Ntombikayise Mkhwanazi 20 Reputation points
accepted 2023-11-23T07:14:30.0933333+00:00
Ntombikayise Mkhwanazi 20 Reputation points
1 answer

Minutes included in the UK domestic calling plan associated with Teams

Hi how many minutes are included in the UK domestic calls plan with teams? I read this online, is it confirmed? Domestic calling plan includes 3,000 minutes for the US and Canada, 1,200 minutes in other available markets? I bought the UK domestic plan…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,292 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
134 questions
asked 2023-11-12T20:22:58.2733333+00:00
RandS Architects 0 Reputation points
commented 2023-11-17T02:49:43.1033333+00:00
LiweiTian-MSFT 15,275 Reputation points Microsoft Vendor
1 answer

Teams Call Transfer Logs

I'm trying to troubleshoot some issues with Teams phone system. Our users are complaining about not receiving calls or transfers going to nowhere. Is there a place to see all calls/transfers in a log within the admin center?

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,292 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
134 questions
asked 2023-11-07T20:32:55.1266667+00:00
Jeffery Tingle 1 Reputation point
commented 2023-11-15T06:40:23.9166667+00:00
LiweiTian-MSFT 15,275 Reputation points Microsoft Vendor
1 answer

Microsoft teams network issue and resolution

Kindly suggest. the process to resolve network issues which is step by step until the user gets satisfied. for teams admin points to the issue which side is happened

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,292 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
134 questions
asked 2023-08-14T19:48:35.75+00:00
N. Md. Asrarul Huq 0 Reputation points
commented 2023-11-03T17:55:19.82+00:00
Michael Martin 0 Reputation points
1 answer

how to setup a busy tone when having an active call/meeting

in WebEx it was a setup, which needs to be done by our admninistration - asking for the same related to MS Teams, I got no solution until now ... Is it possible to maintain it by myself? Where?

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,292 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
2,933 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
134 questions
asked 2023-10-31T12:14:04.4366667+00:00
Bradler, Stefan 0 Reputation points
commented 2023-11-02T08:29:04.4033333+00:00
LiweiTian-MSFT 15,275 Reputation points Microsoft Vendor
1 answer

what can I do against checker of my status changes in MS Teams?

I got to know about a functionality to be informed about status changes of peoples connected to MS Teams. Ther is a list, which can be maintained by the checkers, to be informed. I want to block this and until now I did not get the point or any…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,292 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
2,933 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
134 questions
asked 2023-10-31T12:27:48.55+00:00
Bradler, Stefan 0 Reputation points
commented 2023-11-02T08:28:44.45+00:00
LiweiTian-MSFT 15,275 Reputation points Microsoft Vendor
1 answer

Microsoft Teams

ch kann nicht Gruppen beitreten und Nachrichten schicken. ich habe kein Zugriff. könnten sie bitte mir helfen ich habe Projekt für Uni

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
3,999 questions
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,292 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
134 questions
asked 2023-10-27T14:58:24.6666667+00:00
Slaimi, Mohamed Amine 5 Reputation points
commented 2023-11-01T02:48:03.29+00:00
LiweiTian-MSFT 15,275 Reputation points Microsoft Vendor
1 answer One of the answers was accepted by the question author.

Get Total Time Duration At day end On MS Team

I need to get the total calls and session duration at the end of the day to maintain my daily task sheet and hour. Can we fetch all calls and session durations from MS Teams?

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,292 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
134 questions
asked 2023-10-23T06:18:55.89+00:00
Sana Kalam 20 Reputation points
accepted 2023-10-25T11:34:27.5366667+00:00
Sana Kalam 20 Reputation points
0 answers

How can you test Teams phone Direct routing setup in non-prod environment

We are transitioning to MS Teams phone from traditional phone system. I have been advised that the plan is to set this up directly to prod environment rather then testing is non-prod because of SBC not being there in non-prod environment. I have…

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
134 questions
asked 2023-10-18T12:38:18.7633333+00:00
curious7 151 Reputation points
0 answers

Teams phone call drops as soon as sending message.

Can't say I have heard of this one before. Have one user that as of Monday using standard Teams and not the new one will be on a Teams phone call and as soon as she tries to chat with someone in Teams, the call drops. Everyone has the same hardware and…

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
134 questions
asked 2023-10-11T15:26:02.93+00:00
Jon Mercer 971 Reputation points
commented 2023-10-11T15:28:11.2466667+00:00
Jon Mercer 971 Reputation points
0 answers

Teams phone call drops as soon as sending message.

Can't say I have ever heard of this, and it is only happening with one of our employees. All computers are the same, they all have Windows 10 with the standard Teams app (not the new one). For some reason this one person says that she can be on a Teams…

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
134 questions
asked 2023-10-11T15:23:20.14+00:00
Jon Mercer 971 Reputation points
0 answers

Communication Credits error when trying to purchase

Received this message when trying to purchase Communication Credits for Teams Phone: Refresh the page and try again. Something went wrong, and we couldn't complete this order.  (CV: UQpSJs6O6pQWyJAA.1.10)

Microsoft Configuration Manager Application
Microsoft Configuration Manager Application
Microsoft Configuration Manager: An integrated solution for for managing large groups of personal computers and servers.Application: A computer program designed to carry out a specific task other than one relating to the operation of the computer itself, typically to be used by end users.
461 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
134 questions
asked 2023-10-05T15:36:57.72+00:00
Stephen Galjour 5 Reputation points
1 answer

While using Microsoft Teams Connector's MessageCard format, unable to open external application links provided in OpenUri action's targets from different OS platforms

We have created a custom Teams app with a custom connector for sending notifications from our product JustCall. We are using MessageCard for sending actionable messages via Connector. In the actionable messageCard format, we use openUri actions and its…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,292 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
2,933 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
134 questions
asked 2023-09-25T09:10:53.9366667+00:00
Gaurav Sharma 15 Reputation points
edited an answer 2023-10-05T05:18:42.23+00:00
Gaurav Sharma 15 Reputation points