Hello rafraf22,
Welcome to Microsoft Q&A forum.
Before we proceed, may I have a photo of the error to check for you? Please remember to remove all personal information before posting.
In the meantime, please try to follow this quick fix to see if it helps.
- Type "Credentials Manager" in the search bar and press Enter.
- Select "Windows Credentials"
- Remove all entries:
- Starts with or contain "Xbl"
- Contains "Mojang"
- Related to your account.
- Go to Settings > Apps > Installed apps.
- Select the ellipsis next to the Microsoft Store, the Xbox app and the Minecraft Launcher. > Advanced Settings.
- Select "Reset".
- Restart your computer.
About your subscription, Mojang Store and Microsoft Store remains separated after the acquisition, may I know where you subscribed it from?
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