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bluetooth is not working

Rabbi Hasan 5 Reputation points
2026-06-20T19:40:22.01+00:00

i can not connect my bluetooth device in my laptot. Please help me to solve my bluetooth connectin problem.

Windows for home | Windows 11 | Devices and drivers
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  1. John Jefferson Doyon 75,490 Reputation points Independent Advisor
    2026-06-20T20:36:30.1666667+00:00

    Hi, I'm John! I will help you with this.

    Are you getting any error message when trying to connect the Bluetooth device?

    First, check if Bluetooth is turned on in Settings > Bluetooth & devices.

    Also, open Device Manager and expand Bluetooth. Do you see your Bluetooth adapter listed there, or is there a yellow warning icon beside it?

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  2. AI answer

    2026-06-20T19:40:46.3533333+00:00

    Try these steps on the Windows 11 laptop in this order:

    1. Make sure Bluetooth is turned on
      1. Check in quick settings:
        • Select the Network, Sound, or Battery icon on the right side of the taskbar.
        • Look for the Bluetooth quick setting and select it to turn it On.
        • If it is on and not connected, it will show Not connected.
      2. Check in Settings:
        • Select Start > Settings > Bluetooth & devices.
        • Make sure the Bluetooth toggle is On.
    2. Check the Bluetooth device
      • Make sure the device is powered on, charged (or has fresh batteries), and close to the laptop.
      • Turn the device off, wait a few seconds, then turn it on again.
      • If the device has a pairing mode (for example, a button or opening the case for earbuds), put it into pairing mode so it is discoverable.
    3. Remove and re-add the Bluetooth device (if it shows but won’t connect)
      1. Select Start > Settings > Bluetooth & devices.
      2. Find the device in the list, select More options (…) > Remove device.
      3. Select Add device, choose Bluetooth, then select the device when it appears and complete pairing.
    4. Turn Bluetooth off and on again
      1. Select Start > Settings > Bluetooth & devices.
      2. Turn Bluetooth Off and wait about 10 seconds.
      3. Turn Bluetooth On again.
      4. Try pairing the device again.
    5. Run the Bluetooth troubleshooter (Get Help app)
      • On Windows 11, open the Get Help app and run the Bluetooth troubleshooter. It will automatically check for common Bluetooth problems and try to fix them.
    6. Check for Windows updates
      1. Select Start > Settings > Windows Update.
      2. Select Check for updates and let Windows download and install any available updates.
      3. Restart the laptop if prompted, then try Bluetooth again.
    7. Restart the laptop
      • Select Start > Power > Restart to clear temporary issues that might affect Bluetooth.
    8. Update Bluetooth drivers
      1. Open Device Manager (search for Device Manager from Start).
      2. Expand Bluetooth and select the Bluetooth adapter.
      3. Right-click the adapter and select Update driver > Search automatically for updated driver software.
      4. Complete the wizard, then restart the laptop if asked and test Bluetooth again.

    If Bluetooth still does not work after these steps, use the Bluetooth troubleshooter in the Get Help app and follow its guidance for the specific error it finds.

    References:

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