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Copilot shared conversation missing after moving to new CoPilot

Hello, I am unable to access a shared Copilot conversation that I created and shared to my own Microsoft account. Details: The conversation was created around February 2026. I successfully accessed the shared conversation link via Hotmail account as…

Microsoft Copilot | Windows Copilot | App
asked 2026-09-29T08:37:33.9133333+00:00
Sandra 0 Reputation points
edited the question 2026-09-29T20:00:44.3166667+00:00
Haytham-C 5,550 Reputation points Microsoft External Staff Moderator
3 answers

OneNote Android app disconnecting and crashing

I use OneNote mobile and desktop everyday for my work, and for a few weeks now, the Android app has been disconnecting and failing to sync, requiring me to go through the authentication process to get it working again. I have already cleared the cache,…

Microsoft 365 and Office | OneNote | For business | Android
asked 2026-09-29T17:51:00.93+00:00
ALBERT ROSEN 0 Reputation points
answered 2026-09-29T20:00:32.64+00:00
ALBERT ROSEN 0 Reputation points
1 answer One of the answers was accepted by the question author.

how do i confirm product key is oem

how do i confirm a windows 11 product key is oem and not a pirate or one that would expire

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-29T19:11:24.3266667+00:00
Richard Juckes 0 Reputation points
accepted 2026-09-29T20:00:20.3833333+00:00
Richard Juckes 0 Reputation points
1 answer

How do i find out if my windows 11 product key is genuine

How do i find out if my windows 11 product key is genuine

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-29T16:10:42.85+00:00
Richard Juckes 0 Reputation points
commented 2026-09-29T19:57:02.3433333+00:00
Richard Juckes 0 Reputation points
1 answer

My Global Admin passed away

I need Microsoft 365 tenant recovery and I don't know who to contact. Our only Global Administrator passed away. He was our outside IT administrator and purchased our Microsoft 365 subscription. We have active user accounts, but no one has Global…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-29T19:44:27.2033333+00:00
Suzette Bedley 0 Reputation points
answered 2026-09-29T19:56:58.6566667+00:00
Kai-L 19,420 Reputation points Microsoft External Staff Moderator
1 answer

How to use Work IQ MCP in Azure Foundry without a copilot license?

Is it possible to use Work IQ MCP in Azure AI Foundry without assigning a Microsoft 365 Copilot license to the calling user? I'm able to connect the Work IQ MCP tool and invoke it from my Foundry agent, but every request fails with: HTTP 403…

Microsoft Foundry
Microsoft Foundry

A unified Azure platform for creating and managing AI models, agents, and applications with built‑in enterprise security, monitoring, and governance

149 questions
asked 2026-09-29T16:32:33.9+00:00
Aswin S (GIS) 0 Reputation points
answered 2026-09-29T19:56:45.6666667+00:00
Maciej Kępa 85 Reputation points
4 answers

how to fix bluetooth problem

the bluetooth option in laptop does nhi apear i want to fix this problem any how with in 15 min

Windows for home | Other | Devices and drivers
asked 2026-09-12T07:59:56.9366667+00:00
arpit sahu 50 Reputation points
answered 2026-09-29T19:56:39.7266667+00:00
VINAY S 0 Reputation points
2 answers

Can't access/chat to copilot

Today when I tried to open copilot, it brought me to the normal page which is the one that normally loads for me but it reloaded and then brought me to another page, a search page on the copilot thing but I can't actually chat with the AI. It seems like…

Microsoft Copilot | Other
asked 2026-09-21T09:44:31.8833333+00:00
Coco 0 Reputation points
commented 2026-09-29T19:55:38.7633333+00:00
teagan mcatee 0 Reputation points
1 answer

I seem to have 2 accounts - I only want the one through my work / school account - Swisher

When I go to sign in to Micro oft 365 - it is showing 2 accounts with same email address - one under work / school account and one under personal account The icon picture in my Outlook account in my sent emails folder, through work is not correct icon …

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-29T19:14:59.18+00:00
Dawna Foster 0 Reputation points
commented 2026-09-29T19:54:55.6266667+00:00
Dawna Foster 0 Reputation points
4 answers

OneDrive on MacOS not syncing uploads

In the past few days, OneDrive on my Mac stopped uploading files moved to the OneDrive folder. OneDrive's status on the desktop menu bar show endless upload cycling with 0kb or 0kb uploading progress (see attached image). Got in touch with Apple…

Microsoft 365 and Office | OneDrive | For business | MacOS
asked 2026-09-24T21:14:21.3166667+00:00
Titi 0 Reputation points
answered 2026-09-29T19:53:56.2033333+00:00
Christophe Blondel 0 Reputation points
0 answers

MIcrosft account issues into gmail account that wont let me acess into my regualar account

I have been using Copilot for a few months using my gmail account the other day i accidently sign in with my microsft account and i cant get back to my gmail account.

Microsoft Copilot | Other
asked 2026-09-29T19:53:42.4766667+00:00
Jaclyn Prond 0 Reputation points
1 answer

Secure my hacked account

My Microsoft account "fa********@yahoo.com" has unauthorized activity. I cannot sign in because I forgot my password. Please secure my account and prevent unauthorized access. I am the legitimate owner and need help recovering the account.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-29T18:53:59.31+00:00
Dr. Farhan Ullah 0 Reputation points
commented 2026-09-29T19:52:01.13+00:00
John Jefferson Doyon 88,610 Reputation points Independent Advisor
1 answer

Copilot on Android cannot attach documents directly from personal OneDrive

I am using the new Copilot Android app with my personal Microsoft account. When I select a document directly from my personal OneDrive to attach to Copilot, I receive: “Your organisation does not allow this action.” This appears incorrect because this is…

Microsoft Copilot | Other
asked 2026-09-29T11:25:37.6033333+00:00
Stuart MacMillan 0 Reputation points
answered 2026-09-29T19:50:46.64+00:00
Haytham-C 5,550 Reputation points Microsoft External Staff Moderator
1 answer

How to download pictures from the cloud to the computer

How download pictures from the cloud to the computer photos?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-29T19:50:20.5533333+00:00
Jim Price 0 Reputation points
answered 2026-09-29T19:50:36.58+00:00

AI answer

1 answer

my laptop keeps going to sleep

Recently, my laptop has began going to sleep in the middle of my media playing. This has never happened before. How do i stop it?

Windows for home | Windows 10 | Sleep and Power on, off
asked 2026-09-29T19:48:23.98+00:00
Mia Higgins 0 Reputation points
answered 2026-09-29T19:50:18.6866667+00:00
Mia Higgins 0 Reputation points
4 answers

Unable to change PIN no on windows 10

Whilst logged into windows I changed my PIN number. On starting up again message on screen shows "Something happened and your PIN isn't available. Click to set up your PIN again. Doesn't work. What do I do now?

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-09-27T20:00:26.21+00:00
mackashow 1 0 Reputation points
commented 2026-09-29T19:49:37.1466667+00:00
mackashow 1 0 Reputation points
3 answers

Excel for IPad will no longer allow changes to be saved. Continuous Save in process never completes.

Excel for IPad will no longer allow changes to be saved. The auto save in on, with one drive active, changes can be make to the worksheet, but when exiting the worksheet, the system continually says saving but never finishes the process. I only have…

Microsoft 365 and Office | Excel | For home | iOS
asked 2026-09-24T17:38:48.6366667+00:00
Laurie Minchow 5 Reputation points
commented 2026-09-29T19:48:00.15+00:00
Cosmic Onion 0 Reputation points
2 answers

Approvals in a SharePoint Document Library

I want to set up an approval structure that has two tasks associated to it. The first task I want to assign multiple people (people would vary depending on the document) and have all of them do the approval. Once that task has been completed by all, I…

Microsoft 365 and Office | SharePoint | Development
asked 2026-09-25T18:07:30.7266667+00:00
Diane Campbell 0 Reputation points
commented 2026-09-29T19:47:46.1766667+00:00
Hendrix 1,505 Reputation points Independent Advisor
2 answers

How to cancel this subscription? I will not use this app. Can you show me how?

How do I cancel this subscription, and where is the drop-down to cancel as I will not use this App.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-29T18:59:23.05+00:00
Sally B 0 Reputation points
answered 2026-09-29T19:47:26.5866667+00:00
John Jefferson Doyon 88,610 Reputation points Independent Advisor
1 answer

Can't pair any Bluetooth Device for Windows 11

i can't connect any bluetooth device for my laptop, it is not showing any decive name to connect. can you fix the problem for my windows 11

Windows for home | Other | Devices and drivers
asked 2026-09-29T19:09:36.9966667+00:00
Raghavendra 0 Reputation points
answered 2026-09-29T19:44:52.41+00:00
David-M 126.8K Reputation points Independent Advisor