28,047 questions
2 answers
.pst file showing "we didn't find anything to show here"
I use Outlook as software with a different provider with IMAP. I have created pst files to archive the large Inbox. When opened it reads "we didn't find anything to show here" despite the file being several GB and showing unready emails in…
Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-12-07T13:08:26.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 39%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
csmatthews
0
Reputation points
answered 2025-12-08T00:27:00.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 9%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
Kha-N
5,295
Reputation points Microsoft External Staff
Moderator
1 answer
my outlook says 5gb storage will close account in 4 days no onedrive and no storage how to fix
outlook says i have 5 GB storage and will close my email in 4 days I got rid of onedrive and all storage still have some red box warnings threatening me. i try to go to MS. account i can not fix i have stumped copilot who told me to could not fix and…
Outlook | Windows | New Outlook for Windows | For home
9,632 questions
asked 2025-12-08T00:26:38.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 27%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELZ%3C/text%3E%3C/svg%3E)
lawrence zack
0
Reputation points
answered 2025-12-08T00:26:48.8633333+00:00
Q&A Assist
3 answers
can't add additional email account to outlook
Whenever I try to add an additional account to my outlook it says Oops there is a problem and you need to go to your live.com in my browser. I did that and tried to add the account and it won't let me. It always says try again.
Outlook | Windows | Classic Outlook for Windows | For home
28,941 questions
asked 2025-12-07T23:14:08.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 83%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
Judy and Lee Wickersham
0
Reputation points
answered 2025-12-08T00:26:15.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 67%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Stara B
875
Reputation points
Independent Advisor
1 answer
I need a tech to help me to reset this problem our phone number that I could call to speak to someone
I need help with my business account I've been getting the code 13501 I can't log in at all I even tried to go to the sighin and I don't have access on it it keep logging me out I'm the administrator of the web This email business account and doesn't let…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
500 questions
asked 2025-12-05T23:46:40.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 97%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFP%3C/text%3E%3C/svg%3E)
freddy pavon
0
Reputation points
edited the question 2025-12-08T00:26:06.1966667+00:00
Brian Huynh (WICLOUD CORPORATION)
1,650
Reputation points Microsoft External Staff
Moderator
1 answer
Outlook error/ Cannot open .ost file. Must connect to Microsoft Exchange.
Windows 10, 32 bit MS 365 Office. Clicking on APP leads to this message. No idea how to access this.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
4,031 questions
asked 2025-12-08T00:25:00.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 79%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDJ%3C/text%3E%3C/svg%3E)
Don Jewett
0
Reputation points
answered 2025-12-08T00:25:21.1166667+00:00
Q&A Assist
1 answer
How do I cancel incorrect number of licenses and purchae the correct number
I purchased what I thought was a pack of 5 licenses for Visio Plan 2 - we only need 2 pro licenses. I now received a bill for 25. We are a small 4-person organisation and cannot afford the bill. Please help me to coancel ans order the correct licenses
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
500 questions
asked 2025-12-06T10:20:09.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 22%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Alan Raubenheimer
0
Reputation points
edited the question 2025-12-08T00:24:44.0866667+00:00
Brian Huynh (WICLOUD CORPORATION)
1,650
Reputation points Microsoft External Staff
Moderator
1 answer
I cannot activate a renewed 365 account
I'm an apple user and recently bought a new MacBook. I've changed email address recently too. I tried to activate my Office 365 account with no success and neither apple nor microsoft seem to be able to solve the problem. I have confirmation payment has…
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
3,872 questions
asked 2025-12-08T00:24:34.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 14.000000000000002%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kerry Larkan
0
Reputation points
answered 2025-12-08T00:24:43.7033333+00:00
Q&A Assist
2 answers
can not install windows app
Request Id: 4cd<PII: moderator removed> Correlation Id: 2df<PII: moderator removed> Timestamp: 2025-12-07T08:21:13Z Message: AADSTS500200: User account '<PII: moderator removed>q.com' is a personal Microsoft account. Personal Microsoft…
Microsoft 365 and Office | Install, redeem, activate | For business | Android
Microsoft 365 and Office | Install, redeem, activate | For business | Android
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
57 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 95%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 61%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
1 answer
Cant login at xbox application on pc and minecraft error 0x89235107
i cant login into my account at the xbox or minecraft laucher but i can login into the microsoft store always the same error 0x89235107
Windows for home | Windows 10 | Apps
263 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 60%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
2 answers
how do i install my email address to outlook in my moile phone
I cannot install my email into outlook on my mobile
Outlook | Outlook for mobile | Outlook for Android | For business
asked 2025-12-03T03:05:17.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 89%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
Ray Duncan
0
Reputation points
commented 2025-12-08T00:21:53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 84%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Hani-Ng
5,550
Reputation points Microsoft External Staff
Moderator
5 answers
One of the answers was accepted by the question author.
my student email verification
I tried several times to verify my student email to activate one year free subscription for students but it cannot be verified, could you please support and guide me that what should I do
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
4,031 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 47%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
2 answers
Microsoft 365 -> Developer Program -> Dashboard/Subscription issue
My Microsoft 365 Developer Account is created but the dashboard keeps loading. Sandbox not provisioned for more than 72 hours. Please enable my E5 subscription manually. Email: [Moderator note: personal info removed]@outlook.com
Microsoft 365 and Office | Development | Microsoft 365 Developer Program
Microsoft 365 and Office | Development | Microsoft 365 Developer Program
A free program from Microsoft that provides developers with the tools, resources, and sandbox environments needed to build solutions for Microsoft 365.
588 questions
asked 2025-12-06T06:36:49.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 7.000000000000001%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
jyothsna surukanti
15
Reputation points
commented 2025-12-08T00:18:29.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 1%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
Dora-T
8,440
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Microsoft Edge corrupted, "RESULT_CODE_MISSING_DATA" error code.
A few weeks ago I was trying to analyze my minidump files in order to figure out why my computer kept getting a bluescreen. I couldn't open the files to analyze them and kept being told I wasn't the owner of those files. I followed the steps of this…
Microsoft Edge | Browser crashes or stops working | Windows 10
Microsoft Edge | Browser crashes or stops working | Windows 10
Troubleshooting browser crashes or performance issues on Windows 10
501 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 87%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EX%3C/text%3E%3C/svg%3E)
2 answers
printer prints out test page when I turn on the computer
My printer prints out test page every day when I turn the computer on. Moved from: Microsoft Edge | Other | Windows 11
Windows for home | Windows 11 | Performance and system failures
29,891 questions
asked 2025-12-07T23:32:43.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 2%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
mary
0
Reputation points
answered 2025-12-08T00:17:19.48+00:00
Ferdinand Nanalig
25,860
Reputation points
Independent Advisor
0 answers
[Article] AutoCorrect As You Type and AutoCorrect Options dialogs
Purpose: Discusses the Options available under AutoCorrect, AutoFormat, and AutoFormat as You Type. This does not discuss Scope: All desktop versions of Microsoft Word. Does not apply to online or mobile apps. Level: Beginner to Intermediate This is not…
Microsoft 365 and Office | Word | For business | Windows
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
8,594 questions
asked 2025-12-07T17:06:15.84+00:00
Charles Kenyon
158.8K
Reputation points
Volunteer Moderator
edited the question 2025-12-08T00:17:18.62+00:00
Charles Kenyon
158.8K
Reputation points
Volunteer Moderator
2 answers
Windows display settings won't open
I have come here looking for a solution to Windows 11 display settings not opening, after searching the internet and trying all supposed solutions--none of which worked. And I find here MANY people having the same problem, and the same solutions…
Windows for home | Windows 11 | Display and graphics
4,709 questions
asked 2025-12-07T23:21:26.9466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 27%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFB%3C/text%3E%3C/svg%3E)
Free Bie
0
Reputation points
answered 2025-12-08T00:17:13.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sumit D - IA
150.8K
Reputation points
Independent Advisor
2 answers
MS Visio Professional Volume Licence installation fails
We are sales-partner with softwareone, they provide us with volume Licences. We bought 2 licences for MS Visio Pro. the valid keys are not working. The guy form our service provider tried it two times. Is there a way to achieve a msi-file or sort…
Microsoft 365 and Office | Visio | For business | Other
Microsoft 365 and Office | Visio | For business | Other
A professional diagramming tool that helps users visualize complex information through easy-to-understand diagrams.
168 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 89%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUM%3C/text%3E%3C/svg%3E)
2 answers
Family Sharing
My Microsoft 365 Family subscription is stuck in a backend provisioning failure. I can only see a “Share” button and no “Start sharing.” Family invites fail with “1 more step to go.” I need a backend family-sharing reset on my subscription
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
4,031 questions
asked 2025-12-07T00:39:14.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 57.99999999999999%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Calvin Audis
0
Reputation points
commented 2025-12-08T00:16:00.5866667+00:00
Calvin Audis
0
Reputation points
0 answers
How to fix “User does not have access privileges”
My Microsoft word documents won’t open and they keep saying word cannot open the document, user does not have access privileges
Microsoft 365 and Office | Word | For education | MacOS
Microsoft 365 and Office | Word | For education | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
1,251 questions
asked 2025-12-08T00:15:28.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 84%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EER%3C/text%3E%3C/svg%3E)
emma riley
0
Reputation points
asked 2025-12-08T00:15:28.9+00:00
emma riley
0
Reputation points
2 answers
Why can't I play Minecraft Java multiplayer?
I am trying to play Minecraft multiplayer with my friends. I am not 18 and not In a Microsoft Family. I already have all of my settings to allow me to play multiplayer servers and realms. Why can't I still play Minecraft multiplayer and do I really have…
Windows for home | Windows 11 | Accounts, profiles, and login
7,740 questions
asked 2025-12-07T22:39:17.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 8%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEG%3C/text%3E%3C/svg%3E)
Elisha Ginsberg
0
Reputation points
answered 2025-12-08T00:14:17.1066667+00:00
Sumit D - IA
150.8K
Reputation points
Independent Advisor