I have a BSOD on Windows 10 2004 wpprecorder.sys

Alexandr Kobzev 1 Reputation point
2020-10-22T08:37:15.523+00:00

I have a BSOD after last updates on Win 10 2004. BSOD is System thread exception not handled and wpprecorder.sys. It happens on few laptops and two PC with different hardware. System restore didn’t help.
System reboots after 3-5 minutes logon.
How we can resolve it?

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. cokutil 21 Reputation points
    2020-10-24T21:22:34.56+00:00

    I have the same issue in many machines and try to resolve.
    I discover that the problem is with Intel® Management Engine (Intel® ME) driver and if you are conect to the internet the Windows update start to download updates and cause a BSOD. So do not conect to internet until you do the driver update.

    The solution, if you don't have another computer to download the driver:

    1 - Reinstall Windows 10 32 bits.
    2 - Do not connect to internet!
    3 - Open device manager and disable "PCI Simple Communications Controller"
    4 - Restart Windows.
    5 - Download the lastest Intel® Management Engine (Intel® ME) driver and install:
    https://downloadcenter.intel.com/download/28679/-Windows-8-1-Windows-10-Intel-?product=69368
    6 - Done.

    1 person found this answer helpful.

  2. Fisnik Shabani 6 Reputation points
    2020-10-25T13:28:26.42+00:00

    Same problem. I've installed the last build of Windows 10 (32 bit) and still having the same problem. BSOD WppRecorder.sys.
    This happens as soon as I connect on Internet.

    1 person found this answer helpful.

  3. Impar 6 Reputation points
    2020-10-26T09:53:33.41+00:00

    Hi there.

    Had the same problem last week.

    Was told temporary solution is to disable Windows Update service (via services.msc) and use the drive cleanup tool to delete the Windows Update Cleanup (need to choose clean system files).

    It seems to only affect 32bit versions.

    Lets see how long Microsoft takes to fix this latest Windows Update screwup.

    1 person found this answer helpful.

  4. Jason C 1 Reputation point
    2020-10-23T05:38:21.953+00:00

    Hi, I have 2 separate customers with the same issue.

    Steps i took:

    1. Open command prompt (As Administrator) and type: 2. C:\Windows\System32\compact.exe /U C:\Windows\System32\drivers\*.sys
    2. Reboot
    3. open comand prompt (As Administrator) and type: fsutil behavior set DisableCompression 1
    4. Reboot However this seems to be for a previous instance of the WPPRecorder.sys error.
      So i tried :
    5. Perform system restore (prior to last cumulative)
    6. Reboot and open command prompt (As Administrator)
    7. Dism /online /cleanup-image /restorehealth
    8. sfc /scannow
    9. Install any driver updates via Windows Update Options Updates.
    10. Restart
    11. Install All updates
    12. Install 20H2 Update System no longer blue screens.

  5. FOT 1 Reputation point
    2020-10-23T13:22:26.033+00:00

    hello
    I have same problem after update to 2009 - only on x86 system. wpprecorder.sys.
    I try JasonC answer with no luck.. I try that command with admin rights but failed to uncompressed- no access to file.
    some tip?

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