I have a BSOD on Windows 10 2004 wpprecorder.sys

Alexandr Kobzev 1 Reputation point

I have a BSOD after last updates on Win 10 2004. BSOD is System thread exception not handled and wpprecorder.sys. It happens on few laptops and two PC with different hardware. System restore didn’t help.
System reboots after 3-5 minutes logon.
How we can resolve it?

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
10,827 questions
{count} votes

21 answers

Sort by: Most helpful
  1. Mondissimo 6 Reputation points

    Had the same problem over 3 days as updates hit just ended up making machines useless.
    BSOD immediately showing on Boot up with message System thread exception not handled and wpprecorder.sys

    Tried to reinstall using latest W10 ISO and that failed with 5 minutes on a complete reinstall (reformat)

    Reformatted 3 machines back to previous W10 versions (in fact rolled back to 1709 as absolute safety using Rufus USB re-install)

    Able to rollback one machine.

    Then used GPEDIT to disable Auto updates for the foreseeable.
    Alot of wasted time!!

  2. Alexandr Kobzev 1 Reputation point

    I have installed 1909 x64 - no problem with it. I think, problem with x86 installations of Win 10.
    JasonC`s solution did not work for me too.

    0 comments No comments

  3. Vincent 1 Reputation point

    Hi too the same problem for the error, from Thursday 22/10/20 system_thread_exception_not_handled (wpprecorder.sys) windows 10 x86, on 4 different PCs, I followed Jason's steps, but without success, also because the pc go into a continuous reboot loop.
    If anyone would give me some other solution I would be grateful
    thank you

    0 comments No comments

  4. Vincent 1 Reputation point

    This problem only happens to Windows 10 32Bit vers. 2004, I tried to format i install the vers. 20H2 but the problem is the same.

    0 comments No comments

  5. Mondissimo 6 Reputation points

    Hi Vincent.
    If possible move to x64. x86 is now not an option for new machines and MS trying to fade out by the looks of things.
    Technically End of Life for product should be another 3-5 years but writing on the wall.

    To get going now would suggest install old version of Windows 10 and disable updates

    I found 19H1 2019.05 to be solid and reliable.

    Reinstall windows this old version using Rufus.
    It will allow you to download old build if you follow instructions.

    Follow link below or Google "rufus install old version windows 10" which will give same link

    I unplugged PC Ethernet to stop it downloading any updates so i could install and disable.

    Then disable auto update to prevent problem reocurring

    Would use GPEDIT option if possible.
    Once auto update disabled then connect to Network/Internet.

    Hope this helps

    0 comments No comments