I have a BSOD on Windows 10 2004 wpprecorder.sys

Alexandr Kobzev 1

I have a BSOD after last updates on Win 10 2004. BSOD is System thread exception not handled and wpprecorder.sys. It happens on few laptops and two PC with different hardware. System restore didn’t help.
System reboots after 3-5 minutes logon.
How we can resolve it?

cokutil 21 Reputation points

2020-10-24T17:36:18.63+00:00

I have the same issue in many machines and try to resolve.
I discover that the problem is with Intel® Management Engine (Intel® ME) driver and if you are conect to the internet the Windows update start to download updates and cause a BSOD. So do not conect to internet until you do the driver update.

The solution:

1 - Do not connect to internet!
2 - Reinstall Windows 10 if you can not boot anymore.
3 - Download the lastest Intel® Management Engine (Intel® ME) driver in another computer: https://downloadcenter.intel.com/download/28679/-Windows-8-1-Windows-10-Intel-?product=69368 and copy in a pendrive.
4 - Install the driver \ME_SW_1909.12.0.1236\Cons\MEI-Only Installer MSI\MEISetup.exe in the afected computer and restart Windows.
5 - Conect the internet
6 - Done.
tasojp 1 Reputation point

2020-10-28T19:06:31.403+00:00

Hello everyone.
I haved same problem.

And this error too.
ーc:\windows\system32\drivers\1394ohci.sys : access denied.

In my case, it was caused by software device.
I stopped it and sloved.

I tryed.

・Changed mouse port.
・Removed the latest patches.
・Run the compact.exe/u
・I set the clock manually.Because my environment is vpn.

The software device name is Microsoftgswavetablesync.

I hope it will be helpful.
I thought it was a common problem because everyone wrote it here.
Thank you.
Menard Martinez 11 Reputation points

2020-11-09T20:48:24.02+00:00

Cokutil-It is Working on my PC appreciated for best comment easy way to fix the the BSOD problem it try to reinstall window 10 with correct Version them Boom.. got it..

SIMPLE FOLLOW THE STEP YOU WILL GET GOOD RESULT FOR any BSOD problem..

Thank you so much men so save my day..
Ernie 11 Reputation points

2020-11-21T22:58:27.28+00:00

Was getting ready to pitch my laptop but thanks to your explanation I was to get it back up and running. Thanks!
Hugo Batista 6 Reputation points

2020-11-25T11:37:46.957+00:00

Sir, you helped me out a lot. This solution really worked. A big thank you. Definitely will share this solution around.
cokutil 21 Reputation points

2020-11-25T13:07:18.43+00:00

1 - Do not connect to internet!
2 - If you can not boot anymore, you can try press the power button and when the Windows logo apear, rapidilly force a shutdown by press and hold for 7 seconds the power button. Repeat the process until the logo apear with a message like repairing. This force Windows to uninstall the last Windows update.
Or reinstall Windows 10.
3 - Download the lastest Intel® Management Engine (Intel® ME) driver in another computer: https://downloadcenter.intel.com/download/28679/-Windows-8-1-Windows-10-Intel-?product=69368 and copy in a pendrive.
4 - Install the driver \ME_SW_1909.12.0.1236\Cons\MEI-Only Installer MSI\MEISetup.exe in the afected computer and restart Windows.
5 - Conect the internet
6 - Done.
JasonD 1 Reputation point

2021-01-14T16:13:00.717+00:00

I had this issue as well, however installing the latest driver only worked temporarily. It got to where it wouldn’t boot past the login screen before blue screening. I checked my bios and I was able to disable the management engine until next power cycle and I was able to complete my update and overcome this issue. Not all bios will have this ability but it’s worth a look for those still struggling after following the initial instructions.

21 answers

Mondissimo 6 Reputation points

2020-10-23T14:05:16.92+00:00

Had the same problem over 3 days as updates hit just ended up making machines useless.
BSOD immediately showing on Boot up with message System thread exception not handled and wpprecorder.sys

Tried to reinstall using latest W10 ISO and that failed with 5 minutes on a complete reinstall (reformat)

Reformatted 3 machines back to previous W10 versions (in fact rolled back to 1709 as absolute safety using Rufus USB re-install)

Able to rollback one machine.

Then used GPEDIT to disable Auto updates for the foreseeable.
Alot of wasted time!!
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FOT 1 Reputation point

2020-10-24T06:54:37.493+00:00

Ditto - i had exactly the same problem- I gave up..
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Alexandr Kobzev 1 Reputation point

2020-10-23T14:10:29.177+00:00

I have installed 1909 x64 - no problem with it. I think, problem with x86 installations of Win 10.
JasonC`s solution did not work for me too.
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Vincent 1 Reputation point

2020-10-24T08:33:16.033+00:00

Hi too the same problem for the error, from Thursday 22/10/20 system_thread_exception_not_handled (wpprecorder.sys) windows 10 x86, on 4 different PCs, I followed Jason's steps, but without success, also because the pc go into a continuous reboot loop.
If anyone would give me some other solution I would be grateful
thank you
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Vincent 1 Reputation point

2020-10-24T08:37:54.25+00:00

This problem only happens to Windows 10 32Bit vers. 2004, I tried to format i install the vers. 20H2 but the problem is the same.
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Mondissimo 6 Reputation points

2020-10-24T10:54:51.897+00:00

Hi Vincent.
If possible move to x64. x86 is now not an option for new machines and MS trying to fade out by the looks of things.
Technically End of Life for product should be another 3-5 years but writing on the wall.

To get going now would suggest install old version of Windows 10 and disable updates

I found 19H1 2019.05 to be solid and reliable.

Reinstall windows this old version using Rufus.
It will allow you to download old build if you follow instructions.

Follow link below or Google "rufus install old version windows 10" which will give same link
https://pureinfotech.com/download-older-iso-windows-10/

I unplugged PC Ethernet to stop it downloading any updates so i could install and disable.

Then disable auto update to prevent problem reocurring
https://www.windowscentral.com/how-stop-updates-installing-automatically-windows-10

Would use GPEDIT option if possible.
Once auto update disabled then connect to Network/Internet.

Hope this helps
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I have a BSOD on Windows 10 2004 wpprecorder.sys

21 answers