Issue with Outlook Printing Office 365 white space on top starting from second page

Yousuf Ali 36

We are deploying Office 365 at our firm, and one of the issues we are dealing with is that when we print a multi page email, starting from second page there is huge space at the top of page, first page prints fine. We have the exact same setting for Outlook 2010 and it prints fine. Has anyone seen this problem?

Jade Liang-MSFT 9,976 Reputation points Microsoft Employee

2020-12-24T05:30:48.857+00:00

Due to the issue is related to Outlook client, I added the Outlook tag to solve your issue better, thanks for your understanding.
Monton, Virg 81 Reputation points

2021-01-11T22:46:08.087+00:00

I have the same concern as above. Please advise how to resolve this issue. Thanks.

Accepted answer

Jade Liang-MSFT 9,976 Reputation points Microsoft Employee

2021-02-09T09:38:28.783+00:00

Hi all,

According to my research, this issue has been resolved on Outlook 365 version 2101 (build 13628.20274)--Current channel, so it is recommended that you switch to the current channel and update the Outlook version for your normal use.

Let's look forward to the future updates released in the monthly channel, I will continue to monitor them, and if there are any updates, I would post back. Also welcome other users who has any updates post here :)
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Jade Liang-MSFT 9,976 Reputation points Microsoft Employee

2021-02-18T06:49:07.943+00:00

Hi all,

Here is an update for this issue, I found it could work normally in the latest update of Outlook 365 in Monthly channel:

I’m posting here just in case anyone has any questions about it.

Monton, Virg 81 Reputation points

2021-02-18T14:37:41.003+00:00

@Jade Liang-MSFT - please consider this case close after doing an Outlook update, all works fine now. Cheers.

Yousuf Ali 36 Reputation points

2021-02-18T16:19:55.417+00:00

Yes I confirmed the problem has been resolved with the new version. Thank You!

Jade Liang-MSFT 9,976 Reputation points Microsoft Employee

2021-02-23T06:59:40.12+00:00

Hi @Yousuf Ali ,
Glad to see your issue has been resolved. Considering there are many posts here, it's recommended to mark the solution to anwer, which would make it easier for others with similar questions in our forum to find answers.
Thanks for your understanding.
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Monton, Virg 81 Reputation points

2021-02-18T14:35:19.487+00:00

Hi @Jade Liang-MSFT - I updated my outlook with and now have the same version as yours, and now I do not see any issues anymore.

Thanks all.
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Issue with Outlook Printing Office 365 white space on top starting from second page

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