Solution(s) for error code 0x80240437?

Anonymous
2013-07-15T02:58:02+00:00

Methods one through four have been tried and failed.

Windows for home | Previous Windows versions | Microsoft Store

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Anonymous
2013-08-31T16:55:36+00:00

Here is what worked for me:

  1. Log in with an Administrator account
  2. Stop the following services via Computer Management > Services and Applications > Services:
  • Application Experience
  • Background Intelligent Transfer Service
  • Windows Store Service (WSService)
  • Windows Update
  1. Once those services are stopped, open up Windows Explorer
  2. Go to: C:\Windows\SoftwareDistribution
  3. Delete the contents of this folder
  4. Restart the following services via Computer Management > Services and Applications > Services:
  • Application Experience
  • Background Intelligent Transfer Service
  • Windows Store Service (WSService)
  • Windows Update
  • OR -

Restart your machine 7. Head over to Windows Store and everything should work. Also run Windows Update as it will need to rebuild its 'check list' of patches.

I hope this helps some of you folks out there.

Cheers,

Mike

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  1. Anonymous
    2013-07-19T11:39:50+00:00

    Hi Venning,

    1. Are you on a domain network? The other thread which you have provided suggests to be on a Corporate network.
    2. Have you followed the suggestions provided in my previous post?
    3. Have you checked if the date and time is set correctly on the computer?

    Follow these methods:

    Method 1: Run the DISM tool:

    a.       Swipe in from the right edge of the screen, and then tap Search.

    (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Search.)

    b.      Enter command prompt in the search box.

    c.       In the list of results, swipe down on or right-click Command prompt, and then tap or click Run as administrator.

    In the Administrator: Command Prompt window, type the following commands. Press the Enter key after each command:

    DISM.exe /Online /Cleanup-image /Scanhealth

    DISM.exe /Online /Cleanup-image /Restorehealth

    d. To close the Administrator: Command prompt window, type Exit, and then press Enter.

    Method 2: If that does not help, you may create a new user account and check. Create a user account

    http://windows.microsoft.com/en-in/windows/create-user-account#create-user-account=windows-8

    Let us know the result.

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  2. Anonymous
    2013-08-29T23:41:31+00:00

    both didnt help me

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  3. Anonymous
    2013-07-15T17:50:50+00:00

    Hi **** Venning**,**

     

    1)      Do you get this error when trying to install app/apps from Windows Store?

    2)      Could you please let us know what troubleshooting steps you have followed?

     

    You may follow these methods and check if it helps.

     

    Method 1: Try these steps and check if it helps:

    a. Open Windows Store.

    b. Hit "Windows Key+ C" to open Charms bar.

    c. Click on Settings.

    d. Click "Your Account".

    e. Sign out from the account and sign in again.

    Check if it helps.

    If the issue persists, check with a different live account.

     

    Method 2: You may try to temporarily disable the third party Security Software and firewalls. If this resolves the issue, you may try to check with the manufacturer of the Security Software for an update for the software.

    Note: Enable the security software back after checking for the issue.

     

     

    Refer

    Why can't I find or install an app from the Windows Store?http://windows.microsoft.com/en-IN/windows-8/why-find-install-app-windows-store

     


    Follow the steps and let us know if that helps.  If the issue persists, reply and we will be happy to help you

    1. No, it was during an update.
    2. Methods mentioned by the support engineer: http://answers.microsoft.com/en-us/windows/forum/windows_8-windows_store/0x80240437-windows-8-store-error-while-installing/89e033bc-4bde-4aaa-991d-93f6bff65898

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  4. Anonymous
    2013-07-15T14:01:35+00:00

    Hi****Venning**,**

    1)      Do you get this error when trying to install app/apps from Windows Store?

    2)      Could you please let us know what troubleshooting steps you have followed?

    You may follow these methods and check if it helps.

    Method 1: Try these steps and check if it helps:

    a. Open Windows Store.

    b. Hit "Windows Key+ C" to open Charms bar.

    c. Click on Settings.

    d. Click "Your Account".

    e. Sign out from the account and sign in again.

    Check if it helps.

    If the issue persists, check with a different live account.

    **Method 2:**You may try to temporarily disable the third party Security Software and firewalls. If this resolves the issue, you may try to check with the manufacturer of the Security Software for an update for the software.

    Note: Enable the security software back after checking for the issue.

    Refer

    Why can't I find or install an app from the Windows Store?http://windows.microsoft.com/en-IN/windows-8/why-find-install-app-windows-store


    Follow the steps and let us know if that helps.  If the issue persists, reply and we will be happy to help you

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