Microsoft Teams
A Microsoft customizable chat-based workspace.
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It's nearly November and this highly annoying bug still isn't fixed.
MS Teams Desktop app does not close fully
mrshearer-6228
106
Reputation points
Using Version 1.4.00.2879
All the correct settings are in place - removed the tick next to 'On close; keep the application running'
But on exit the app closes, the task bar icon remains active and processes are still listed on the Task Manager.
One thing I have noticed is that there is now a menu option in that app called 'Accounts & Orgs'
I have not logged on with any other accounts and the menu only lists the current organisation I am using.
Not sure if these are linked!
Any ideas on how to get the teams app to exit fully and close all processes?
Thanks
Derek
Microsoft Teams
{count} votes
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mrshearer-6228 106 Reputation points
2021-02-20T13:26:39.193+00:00 For clarity - this behaviour happens if you press the red cross.
Also if you go to the task bar icon and select quit - it does then close down correctly.
Interestingly if the app is running and you quit using the task bar icon, it does close fully first time.It appears that it is when a close using the red cross is attempted, it results in an incomplete shutdown.
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Cristopher Alaya 6 Reputation points2021-04-14T17:08:00.98+00:00 I have noticed the same behavior in the past few weeks. The tray icon remains after closing the app window and several Teams processes remain in Task Manager. Unchecking the box that says "On Close, Keep the application running" appears to be ignored in the recent builds.
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Sharon Zhao-MSFT 25,056 Reputation points Microsoft Vendor2021-05-12T02:35:57.667+00:00 @mrshearer-6228 , @Dzialas, Kai-Uwe , @Trevor Buley , @Ahsan Ali ,
It seem that we take a bit more time to handle this issue.
We recommend you open a ticket to get more efficient support. The support engineer will collect your backend log file and analyze this problem exactly.
Meanwhile, we will continue work on this issue. Any update I will post here.
Thanks for your understanding. -
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MartinO 6 Reputation points2021-05-19T06:28:07.087+00:00 Teams Version: 1.4.00.11161
Windows version: 20H2, build 19042.985
Logged into 2 orgsObserved Behavior:
MS Teams not shutting down after user clicks on close button (X).
Said action correctly shuts down window frontend however it will transfer MS Teams to background processes.This causes partial functionaliy loss (main window frontend is never re-created yet the app responds to context menu > Quit).
This is with disabled "run on background".
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Tania Hobin 1 Reputation point2022-03-21T02:59:36.81+00:00 can confirm that this is still happening in March 2022. SO ANNOYING
i didnt even know that exiting through the taskbar worked. microsoft get on your game.
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Gideon Rho 1 Reputation point2022-04-15T18:23:18.77+00:00 Thanks to user Shaaaaazam on Reddit for this fix that worked for me:
"Run in compatibility mode for win7"
Link to original Reddit post: https://www.reddit.com/r/MicrosoftTeams/comments/munus6/teams_wont_reopen_after_closing/gv7uk67/
User was on 21H2 and still having the issue.
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SQLSlacker 1 Reputation point2023-05-22T19:22:39.3333333+00:00 So Teams was working properly but like a nasty infection, this behavior seems to be back, at least in version 1.6.00.11655. :rolleyes:
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Anonymous2023-08-23T10:23:04.5533333+00:00 [FIXED]
In 2023, this issue is fixed by downloading the latest Windows client at the URL below and installing it :
https://statics.teams.cdn.office.net/production-windows-x64/1.6.00.22378/Teams_windows_x64.exe
For further details or alternative OS version, see methods described at the following URL:
https://techcommunity.microsoft.com/t5/microsoft-teams/force-teams-desktop-client-update/m-p/2056566
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SteveStevensonsSon 6 Reputation points2021-05-26T12:20:56.093+00:00 Chiming in on the very same issue.
Had tried to clean caches and systems, as well as resetting teams via Apps- & MS Store-Settings.
MS Teams continuing to run unless the processes are killed off.
Undesirable behaviour.
Please let me know when there is a fix. Thanks -
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Jack Cotterill 6 Reputation points2022-01-04T11:53:03.037+00:00 Another month passed with no fix.
Has anyone opened a support ticket for this? Or can someone point me in the direction of how to do so?
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GL 6 Reputation points2021-12-03T17:51:28.097+00:00 Hello from December 2021...it's still here!