SERVICE HOST: CONNECTED DEVICES PLATFORM USER SERVICE very high power usage

Anonymous
2019-09-10T15:48:53+00:00

This service is consuming 15-20% CPU All the time (but never beyond 25%) on my laptop (Dell XPS 15 7590) & its very annoying becuase this triggers fan noise even while doing minimal tasts on my computer & also consumes battery life

I have referred to other posts around the forum and have already tried the following CMD commands

Sfc.exe /scannow

Dism.exe /online /Cleanup-Image /StartComponentCleanup

Dism.exe /Online /Cleanup-Image /RestoreHealth

Any help would be much apreciated, TIA

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2019-09-15T19:22:19+00:00

    Well if you decide to do one my preference is a Clean Install over a Reset.

    Rob

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  2. Anonymous
    2019-09-15T22:03:59+00:00

    So i did the factory restore from local image, so far no trouble, after the initial start up, i have restarted the pc once... And now i m going to update drivers and windows... And install other apps.. One by one and keep eye out for any issues

    Any advice?

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  3. Anonymous
    2019-09-15T22:44:30+00:00

    You have it nailed so really nothing to add.

    Rob

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  4. Anonymous
    2019-09-16T04:09:07+00:00

    So I m finally done with installing everything and I have not faced any issues. I guess you can mark my problem as resolved.

    Thank you Rob and Thagstorm for your valuable input

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  5. Anonymous
    2019-09-16T04:46:50+00:00

    Great,I am very glad that is working for you. If you don't have any more questions, feel free to mark as Answer and choose a rating.

    Have a great day,

    Rob

    3 people found this answer helpful.
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