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2 answers

Windows 11 PC Randomly Goes to Black and Green Screen While Gaming or Idle — Driver Reinstallation and Windows Reset Did Not Fix It

I’m experiencing a persistent black-screen issue on my PC. The screen randomly goes black while gaming, browsing the internet, or sitting idle. When this happens, the PC remains powered on, and the fans and lights continue running. However, the display…

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-15T00:49:25.1933333+00:00
Dennis Soto 0 Reputation points
answered 2026-10-15T05:41:49.02+00:00
Hendrix-V 20,300 Reputation points Microsoft External Staff Moderator
3 answers

Excel File > Open search bar is returning non-Excel results

When I try search for a recently used/opened file in Excel, it starts to show me the correct result but then it suddenly fills up with all sorts of other files, including non-Excel files. For example I am looking for a recently used spreadsheet with…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-06-10T10:58:18.5866667+00:00
Ray 5 Reputation points
commented 2026-10-15T05:41:22.24+00:00
Ray 5 Reputation points
1 answer

MicrosoftauthenticatorApp

I am trying to Sign in To School account When I go in to sign into the Authenticator app for the school account, it’s asking me to verify with the code, but I am unable to verify the code, cause I’m trying to sign in on the Authenticator app, and I have…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-10-15T04:44:25.8433333+00:00
edited the question 2026-10-15T05:39:37.7933333+00:00
Doris V 1,945 Reputation points Microsoft External Staff Moderator
5 answers

XBOX won't sign me in after a Windows Update 0x87DD0005

No matter what I do, I get the above error trying to sign in to Microsoft Solitaire & Casual Games. I have a subscription. I'm signed on to XBOX with my browser, but the game won't sign in and I have to play as Guest without all my settings & how…

Windows for home | Windows 11 | Gaming
asked 2026-10-14T03:38:19.08+00:00
KingRay Boss 80 Reputation points
answered 2026-10-15T05:39:23.7266667+00:00
kamrul hasan 0 Reputation points
3 answers

Windows 11 internet connect is "locked" into "airplane" mode and will not allow me to log in to M.soft account which "locks" me out of my computer

My new Dell desktop Windows 11 worked fine for 3 days. Then a MSoft update occurred last nite. Now the computer internet connection is "locked" into the "airplane" mode. As a result I cannot log into my M.Soft account which keeps me…

Windows for home | Windows 11 | Internet and connectivity
asked 2026-10-15T00:42:12.9066667+00:00
Lucio Barque 0 Reputation points
answered 2026-10-15T05:36:24.2666667+00:00
Hendrix-V 20,300 Reputation points Microsoft External Staff Moderator
0 answers

How to configure Ad domain setting

I have AD Domain so i have to create the policies for network adapter properties can be used to user without any admin crediational. what to do for that can you guide me

Microsoft 365 and Office | Other
asked 2026-10-15T05:36:12.35+00:00
IT admin(ext) 0 Reputation points
4 answers

SOUND PROBLEMS WITH AN ACER DESKTOP

I currently have no sound on my Acer desktop. There is a white cross on my sound bar which says there is no sound device installed. However a check with Device Manager says Realtek is installed and working correctly. While i am about it my computer does…

Windows for home | Previous Windows versions | Devices and drivers
asked 2026-10-01T12:19:03.2433333+00:00
Peter Axon 0 Reputation points
commented 2026-10-15T05:33:58.36+00:00
Emma1-N 13,700 Reputation points Microsoft External Staff Moderator
4 answers

Outlook; spam email

I am getting over 300 spam emails daily about 45-50% are dupes. My spam filter is set to Strict. This has been happening for about 2-3 months now. How can I stop this.

Outlook | Web | Outlook.com | Email
asked 2026-10-14T05:33:29.87+00:00
Coleen Thomas 0 Reputation points
answered 2026-10-15T05:33:35.86+00:00
Bulldog 4,870 Reputation points
3 answers

List items open to a blank page (SPListForm.aspx fails) on lists with an SPFx form customizer

Hello, We are having an issue where on some of our tenants, clicking an item in a list opens a blank page instead of the form. It happens on every item in the affected lists. These lists use an SPFx form customizer from our product. The failure happens…

Microsoft 365 and Office | SharePoint | Development
asked 2026-10-13T07:13:09.02+00:00
Rytis Daskevicius 36 Reputation points
edited an answer 2026-10-15T05:33:31.75+00:00
Alina Le 5,590 Reputation points Independent Advisor
2 answers

how to fix this device error during team log in for new device from old

Correlation Id: <Moderator's note: Personal Identifiable Information removed> Timestamp: 2026-10-14T05:14:47.000Z DPTI: <Moderator's note: Personal Identifiable Information removed> Message: The operation attempted is invalid. Tag: 5objp…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-10-15T04:44:00.95+00:00
Mark Anthony Del Coro 0 Reputation points
edited the question 2026-10-15T05:33:29.3566667+00:00
Austin-H 8,470 Reputation points Microsoft External Staff Moderator
2 answers

Child account is only organizer, can't leave family group.

I made the Microsoft family account because I was bored and still young, so I did not know much about what I was doing. I entered my birth date 6 February 2012 and it set me as a child account, I am unable to open websites needed for school and more. How…

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-10-14T17:41:13.5666667+00:00
Rorisang Mashishi 0 Reputation points
commented 2026-10-15T05:33:28.75+00:00
Rorisang Mashishi 0 Reputation points
0 answers

Provide the correct business account associated with our Volume License

Dear Sir, I am unable to access the Microsoft Volume Licensing section because my current login is being blocked with the message stating that consumer accounts without business presence are not supported. Due to this restriction, I am unable to retrieve…

Windows for business | Windows Server | Directory services | Other
asked 2026-10-15T05:33:13.1833333+00:00
1 answer

How to fix this error message

Correlation Id: ff000000-0000-0000-0000-000000000000 Timestamp: 2026-09-05T13:51:13.000Z DPTI: fe8b132ba0cd5da69d77750fa4010ae116eee85e08d955e3e194f06f11ca1785 Message: An unexpected error occurred. Tag: 7q6ca Code: 0

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-05T13:57:36.3333333+00:00
narendra kumar 0 Reputation points
answered 2026-10-15T05:32:18.0033333+00:00
3 answers

how to fix the sound on my laptop

why is no sound coming out of my windows device when i try to play a vidoe with no headphones connected. how do i fix this?

Windows for home | Windows 11 | Settings
asked 2026-10-14T19:22:55.57+00:00
Isabella Tryfonos 0 Reputation points
answered 2026-10-15T05:30:51.9266667+00:00
Kapil Arya 38,531 Reputation points Volunteer Moderator
1 answer

outlook.live not accepting an attachment (NOT INTRESTING IN A WORKAROUND ON THE DROPBOX)

im trying to attach any size attachment under 25mb on my outlook.live/ hotmail.com account and i get an error message saying that "the following files couldn't be attached "File name here". Please try again later. I have been trying for 6…

Outlook | Web | Outlook.com | Email
asked 2026-10-02T09:30:42.46+00:00
George 0 Reputation points
commented 2026-10-15T05:28:40.3066667+00:00
Emma1-N 13,700 Reputation points Microsoft External Staff Moderator
1 answer

Our classic release pipelines intermittently fail with “We stopped hearing from agent Azure Pipelines 1. Verify the agent machine is running and has a healthy network connection…”

During the Power Platform Deploy Package task (Power Platform Build Tools 2.x). That task deploys a Dynamics 365 Finance & Operations package and polls for completion, which takes about 65–75 minutes. On every failed run, the deployment on the target…

Azure DevOps
asked 2026-10-15T05:28:03.9566667+00:00
Abhinav Dutt 0 Reputation points
answered 2026-10-15T05:28:22.44+00:00

AI answer

0 answers

Request for info

How many apps in total listed for sale in the Microsoft Store?

Community Center | Not monitored
asked 2026-10-15T05:10:30.1866667+00:00
Nick Leech 0 Reputation points
commented 2026-10-15T05:26:36.2233333+00:00
soap 0 Reputation points
2 answers

One Note notebook location in OneDrive

I have a couple of notebooks that are stored in One Drive. However I am unable to located them through Explorer. They do not show up when I look under Documents/OneNote Notebooks. Can you help me figure out where to locate them? Thanks!

Microsoft 365 and Office | OneNote | For home | Windows
asked 2026-10-14T00:18:38.43+00:00
Venu Subramanyam 0 Reputation points
commented 2026-10-15T05:26:02.1966667+00:00
Francisco Montilla 31,530 Reputation points Independent Advisor
1 answer

Compromised Microsoft Account — Original Email No Longer Exists

I have now attempted to sign in using my original Microsoft account email address, but Microsoft reports that the account does not exist. I suspect that an unauthorised person may have removed my original email address as a sign-in alias and replaced it…

Microsoft Security | Microsoft Identity Manager
asked 2026-10-15T05:24:30.1933333+00:00
WANNI HUANG 0 Reputation points
answered 2026-10-15T05:25:34.2066667+00:00

AI answer

0 answers

how to change gender details on windows 11

so i have been trying to do this for a little bit. nothing that i have seen has helped me. so it's ether i just cant do it, or Microsoft just dose not have the option to do it. i can do i on google no problem, but i just cant seem to do it on windows 11.…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-10-15T05:24:24.9866667+00:00
soap 0 Reputation points