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I ordered an access pass and it charged my card but never gave me the pass in Piece of cake Daily task

On Piece of Cake I ordered the pass for 9.99 and it charged my card and I can send a picture if needed but gave me no order number nor gave me the pass. What do I need to do to get either a refund so I can do it again or get the pass. It was done on…

Windows for home | Other | Gaming
asked 2026-09-26T04:12:43.06+00:00
Cheryl Smiles 0 Reputation points
3 answers

How to make a photo look live enough for verification

I need to make a picture that has already been taken look legit enough to pass online verification

Developer technologies | Visual Studio | Setup
asked 2025-04-15T12:34:24.8+00:00
Jeanie Lynn 5 Reputation points
answered 2026-09-26T04:02:14.3966667+00:00
vishnu V 0 Reputation points
0 answers

I need a contact number for Customer Support

I paid to renew my Microsoft 365 subscription and have a verification email receipt. I paid on July 23, 2026, but my subscription is cancelled. Your online Q&A doesn't have a solution, but it suggests contacting Customer Service. Please give me…

Microsoft 365 and Office | Other
asked 2026-09-26T04:00:36.7266667+00:00
Sylvester Prince 0 Reputation points
2 answers

Unable to use my Office 2019 products

Today I am unable to use any of my Office 2019 products. It is requesting a license number or to purchase 365 personal. I purchased basic last year. I purchased 2019 Office years ago and cannot find my original license number. Why did this happen and…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-24T13:46:33.26+00:00
cindy mcclarty 15 Reputation points
commented 2026-09-26T03:59:45.3033333+00:00
M C 15 Reputation points
2 answers

Outlook 2024 (POP/PST): Search does not index HTML email bodies (IFilter issue)

Hello, I am facing a persistent search issue in Outlook 2024 (using POP accounts with .pst data files). The search function only returns results if the keyword appears in the Subject line or in the name of an attachment. Words inside the email body are…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-06T21:08:03.09+00:00
bernard Andri 0 Reputation points
answered 2026-09-26T03:54:48.3033333+00:00
Bruce Hsueh 0 Reputation points
1 answer

Problem with viva engage

Hi, I can`t access viva enage. I really need this for my job. The error in english is : You have successfully logged in to Viva Engage, but it appears that your access has not yet been fully configured. Please contact the system administrator to complete…

Microsoft 365 and Office | Microsoft Viva | Viva Engage
asked 2026-09-24T08:03:54.95+00:00
MARTE Ogreid 5 Reputation points
commented 2026-09-26T03:51:19.4066667+00:00
Darren Bruce 1,745 Reputation points Independent Advisor
21 answers

Word does not save to my desktop

Once I have a saved Word document, and I make a change, hit command s it looks like it saves and when i close it asks again if i want to save, never saving. Word will ot save anywhere on my mac desktop. I am using docs that I hae had for years and now it…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-09-25T23:19:15.1533333+00:00
Noeline van den Berg 0 Reputation points
answered 2026-09-26T03:50:46.43+00:00
Noeline van den Berg 0 Reputation points
1 answer

Unable to open microsoft excel

I am unable to registred in microsoft excel because only one pop sound i got on the screen is that excel need to repair and close. please i want to know the main reason why its all happening.

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-09-26T03:50:07.6733333+00:00
Sonalie kumari 0 Reputation points
answered 2026-09-26T03:50:25.1+00:00

AI answer

0 answers

Product key error (TokenNotFound) when setting up Microsoft 365 bundled with Galaxy Book Pro

"Hello, I purchased a Samsung Galaxy Book Pro bundled with Microsoft 365 from Costco US online. Now I am in South Korea, and when I try to redeem the product key at [microsoft365.com/setup](https://microsoft365.com/setup), I get the following…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-26T03:49:55.28+00:00
chris kim 0 Reputation points
0 answers

Urgent: MFA/Authenticator Reset Required – Sole Administrator Locked Out

I recently purchased a new phone and formatted my previous device. Since then, I have been unable to configure my email account in the authenticator app. When I try to sign in, I am asked to approve the request or enter a code from the authenticator. I…

Microsoft Security | Microsoft Authenticator
asked 2026-09-26T03:48:53.15+00:00
Mohamed Alkooheji 0 Reputation points
2 answers

how to fix update "windows 11 insider preview feature update (26340,9502)

This update is downloaded, but it's not installing . it showing failed and the update is once again downloading, but it's not installing. why and how can i fix this

Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked 2026-09-26T02:24:14.9566667+00:00
Ameer Sheik 0 Reputation points
answered 2026-09-26T03:48:00.4133333+00:00
ApexNáV 370 Reputation points
1 answer

Duplicate accounts - Copilot

Hello I've been logged out of CoPilot on my browser. I originally signed up with Google but am now routed through to the microsoft login every time. I've got two logins for Microsoft - both with the same gmail account. Now I seem to have two CoPilots -…

Microsoft Copilot | Other
asked 2026-09-25T09:03:07.6433333+00:00
Alex Viveash 0 Reputation points
answered 2026-09-26T03:44:29.2033333+00:00
Emma1-N 13,150 Reputation points Microsoft External Staff Moderator
0 answers

Why has my Microsoft 265 subscription cancelled when I paid for renewal?

I paid to renew my Microsoft subscription on July 23, 2026. I have an email receipt that confirms the renewal. Today I my subscription was cancelled as expired. Why? I need my subscription renewed immediately. Sylvester Prince

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-26T03:42:59.79+00:00
Sylvester Prince 0 Reputation points
0 answers

Unable to Add Credit Card for Microsoft 365 Renewal

Hi Microsoft Support, I am unable to add my credit card to the payment options for my Microsoft account. I have already tried three different credit cards, but the payment still does not go through. My Microsoft 365 subscription has expired, and i would…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-26T03:39:36.01+00:00
Derick Wong 0 Reputation points
2 answers

Opening Microsoft Outlook for emails

I've checked all the settings and still cannot access Microsoft Outlook emails. Please advise.

Outlook | Web | Outlook.com | Email
asked 2026-09-25T17:04:26.07+00:00
Peter Small 0 Reputation points
answered 2026-09-26T03:39:08.3366667+00:00
Hendrix-V 19,130 Reputation points Microsoft External Staff Moderator
4 answers

Word docs will not open

Word docs do not open, A message shows a dialogue box is open which I cannot find!

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-25T18:49:51.5333333+00:00
Keith Pyle 0 Reputation points
edited an answer 2026-09-26T03:38:11.2166667+00:00
ApexNáV 370 Reputation points
2 answers

How to obtain a link to a specific page in a pdf in OneDrive?

I am able to obtain a shareable link to a pdf located inside a OneDrive folder. However, I want the pdf to open at a specific page when I click on the link. Is there any way to do this? I researched on the web, and did not obtain any useful results. Any…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-01-19T12:35:34.71+00:00
AMIT SONIK 0 Reputation points
answered 2026-09-26T03:36:11.9266667+00:00
Dr. Abdul Malik Syed 0 Reputation points
1 answer

Copilot asking duplicate questions

When I request a change to an image, Copilot gives me a recap of what it will create and asks if I want it done. I reply yes and it asks me the exact same thing again. It's causing me to use up my daily limit twice as fast. HELP!!

Microsoft Copilot | Other
asked 2026-09-25T14:07:46.9633333+00:00
Michelle Lacy 0 Reputation points
answered 2026-09-26T03:35:47.4466667+00:00
Emma1-N 13,150 Reputation points Microsoft External Staff Moderator
1 answer

Our printers are saying they are offline.

Our printers are saying they are offline. I've tried everything suggested and nothing works. I have Windows 11. It's been automatically updating. If i remove and install my printer, shut off printer and computer and restart it will work for a few…

Windows for business | Windows Client for IT Pros | Devices and deployment | Other
asked 2025-10-07T19:51:04.6666667+00:00
Jeff Reider 5 Reputation points
commented 2026-09-26T03:30:52.9833333+00:00
RickNewton-2404 0 Reputation points
0 answers

SSD Is Corrupted, What Should I Upgrade It To?

Hey guys, recently I found out from help here that my SSD has finally given up and can not show info through windows RE. Since this is a sign of an upgrade for the SSD, are there any recommendations or heads up before doing so? I already got the data…

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-26T03:30:50.07+00:00
John Sotto 0 Reputation points