Shared calendars not visible when switching to new Outlook

Question

I am an IT Support Consultant and have a customer who isn't seeing all of her shared calendars when switching over to the new Outlook. Has anyone else had this issue? Here is a screenshot that shows the differences between current and new Outlook. You can see that there are calendars missing from new Outlook:

Answer 1

This seems to be a know "By Design!" issue and disabling "Turn on shared calendar improvements" seems to fix this..

"Unable to add a shared calendar more than once to the Calendar module

After enabling Shared Calendar Improvements, you are not able to add a shared calendar more than once to the Calendar module. With the MAPI protocol it was possible to add the calendar more than once by adding it to a different calendar group.

At the time we tested this functionality in Current Channel, attempting to add the same shared calendar twice to a different calendar module, (Add Calendar, From Address Book) or (Add Calendar, Open Shared Calendar), opens the calendar checked in the calendar pane.  This was the behavior if only the primary calendar was open in the Calendar module.

By Design

At the time this item was added it was a design limit and is not currently scheduled to be changed."

See Known issues with Outlook Desktop Shared Calendar Improvements - Microsoft Support

and

How to enable and disable the Outlook calendar sharing updates - Microsoft Support

Answer 2

The "Add from directory" option is NOT shown when I select Add Calendar??

Answer 3

My computer doesn’t have that directory

Answer 4

I read through all of your and others work arounds and none of them work. Now when I schedule a meeting in New Outlook, it posts to my CEO's calendar & not mine. I also can no longer see his shared calendar unless I return to Old Outlook. This is seriously complicating our processes. In the past the CEO shared his calendar and when I scheduled meetings they all appeared on my calendar, which he could also view.

Answer 5

the main problem with this is the teems meeting on 365 company are not showing in the new calendar and i would like to share my calendar with my google agenda