Shared calendars not visible when switching to new Outlook

Question

I am an IT Support Consultant and have a customer who isn't seeing all of her shared calendars when switching over to the new Outlook. Has anyone else had this issue? Here is a screenshot that shows the differences between current and new Outlook. You can see that there are calendars missing from new Outlook:

Answer 1

Hi,

I can't imagine asking all the group collaborators to manually add the lost shared calendars one by one. Is there any admin operation to handle ?

Regards

Answer 2

Did somebody find a fix for this issue?

Answer 3

Hello Ashraf,

This worked for me to be able to view someone else's primary calendar when it was shared with me. However, the same person shared a secondary calendar with me as well, but this method does not allow me to add the secondary calendar. When I follow these steps after having the primary calendar share it tells me "This calendar already exists." How can I add this secondary calendar that has been shared with me to my calendars?

Answer 4

I tried adding a Chicago Bulls calendar and an Illinois Football calendar this way. In the former case the Bulls calendar show as added but failed to display and events. In the latter case the calendar would not load.

I was able to load the Bulls calendar by copying the url address and adding it that way. The URL address fro the Illini calendar was not be accepted.

Needs fixing!!