Shared calendars not visible when switching to new Outlook

Question

I am an IT Support Consultant and have a customer who isn't seeing all of her shared calendars when switching over to the new Outlook. Has anyone else had this issue? Here is a screenshot that shows the differences between current and new Outlook. You can see that there are calendars missing from new Outlook:

Answer 1

Still have no resolution. Actually, now when I attempt to move to the New Outlook it automatically reverts back to the old. Refuses to stay in New version.

At this point, I don't have the time to spend attempting to correct the issue.

Answer 2

Hi Microsoft team,

I'm an IT support and have a user who is facing the issue: he cannot view some PTO events of some colleagues in New Outlook Calendar. Not all colleagues or all events. We tried to remove then re-add their calendars, sometimes worked but sometimes not. It is working fine in his Classic Outlook. Could you please provide any suggestions on this issue? Thank you.

Answer 3

Did you find how to resolve this issue?

Answer 4

Anyone figure out how to add the secondary calendars shared by users?

The add from directory option only adds the users primary calendar.

Answer 5

I have users who are not able to view anything from a Distribution list group. Please provide an update on this issue!