Server Error A server error occurred. Please try again. [2605]

Question

A couple of days ago, I noticed that my emails stopped synching in my outlook mobile app. I tried to log out/in and was greeted with the following message:

  "Server Error A server error occurred. Please try again. [2605]"

I get this error with every outlook account, on wifi and mobile data, and in web browsers as well. I have another phone and tablet which the app is working perfectly fine.

I have tried essentially every solution that's posted when you search for this error:

• Turned off wifi
• Manually added 365 account
• Cleared cache and data
• Allowed all permissions
• Uninstalled/reinstalled outlook
• Ran phone system update

Any help would be much appreciated.

Answer 1

This works, thank-you for saving my sanity

Answer 2

Clear the data for Company Portal App. And resign in into the teams app. This worked for me.

Answer 3

@Nihit,

The above one was a good to go approach, it fixed my issue.

Thanks!!

Answer 4

This worked Thomas. Thank you.

Guys - just delete the cache and data from your company portal and register again. Once company portal is registered then try outlook and teams - it worked for me.

Answer 5

I am also having this problem. After resetting the password. It not allowing me to login teams/outlook on my phone. For workaround Iam using Browser for outlook but for teams no solution as of now.

I had same issue which is been resolved by uninstall the company portal and team and re-install