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Error Code: 0x40

Anonymous
2013-02-22T22:24:45+00:00

I am getting this error when I try to activate my Office 2013 Home Premium

Office Subscription licensing exception: Error Code: 0x40; CorrelationId: {5FBF7E0C-BBAD-46E8-9FBF-77B2718F4A55}

I also get this

Application: winword.exe; IdentityType: LiveId; HasToken: 0; AutoOrgId: 0; Roaming: 0; LvuxSqm: 0; SppReady: 1; CurrentHr: 0x803d0013; CorrelationId: {5FBF7E0C-BBAD-46E8-9FBF-77B2718F4A55}; OlsErrorCode: 0x40; CurrentProductReleaseId: O365HomePremRetail; AllProductReleaseIds (from store): O365HomePremRetail

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2013-02-24T13:08:07+00:00

When I tried logging onto my account via web (https://office.microsoft.com/), the site said there was a problem, and to click "refresh".  I tried logging onto the site from two different machines

  • one of them Office was already activated.

I tried again the next day form my machine Office was activated, and the site was working fine.  Tried to activate Office on the second machine and this time it went through.  Verified the site, and it now listed both machines

My guess is, it was the activation site that had problems for that one day.

Everything is working fine now.

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  1. Anonymous
    2013-06-04T19:31:30+00:00

    Hi dears.

    I am also having same issue with activation.

    Anybody can support me?

    Thanks in advance.

    IM HAVING SAME ISSUE

    ERROR CODE 0X40

    CORRELATION ID {97449D3D-7C7F-40B9-9E08-4CC317F1495C}

    can't WORK    OFFICE 365 IS not activated  and I cannot activate

    have tried everything

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  2. Anonymous
    2013-06-04T18:57:56+00:00

    Hi dears.

    I am also having same issue with activation.

    Anybody can support me?

    Thanks in advance.

    Was this answer helpful?

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  3. Anonymous
    2013-06-04T18:31:54+00:00

    Hi,

    Thank you for contacting Microsoft Community.

    As per the description provided, you are unable to activate Office 2013 application.

    Let me assist you activating Office 2013.

     

    You may restart the computer and login to the Microsoft account and then try to activate Office application and check if you are able to activate Office 2013.

     

    Follow the steps and let us know if that helps. If the issue persists, reply with the complete error message and we will be happy to help you.

    Thank You

    I'm having a horrible time with this today. 

    I have shut down; rebooted and logged in several time to clear this, but no joy yet.. 

    After the 0x40 there is another code that changes with each of my attempts -

    B9CD818C-9C22-474D-8F00-431388555BE4

    ANY assistance you can offer is greatly appreciated!

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  4. Anonymous
    2013-02-23T15:28:40+00:00

    Hi,

    Thank you for contacting Microsoft Community.

    As per the description provided, you are unable to activate Office 2013 application.

    Let me assist you activating Office 2013.

    You may restart the computer and login to the Microsoft account and then try to activate Office application and check if you are able to activate Office 2013.

    Follow the steps and let us know if that helps. If the issue persists, reply with the complete error message and we will be happy to help you.

    Thank You

    Was this answer helpful?

    0 comments