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I am trying to delete a file but Word (android GalaxyNote5) is saying I do not have permission to delete
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***Subject edited for clarity by the moderator.***
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I would like to delete a few data files from my phone but my phone will not let me. Can you help. There is no longer any reason to keep some of them.
I am trying to delete a file but Word (android GalaxyNote5) is saying I do not have permission to delete
**The post was moved to the appropriate forum category by the moderator.**
***Subject edited for clarity by the moderator.***
i want to deleted my other document but i need permission on my word before i can delete....how can i delete?....
They're ignoring us since 2017...
i am trying this but all the files i want to delete do not show up. only 3 out of the 20 files show up under documents.
In spite of the incredibly frustrating responses from these techs -- who appear to not thoroughly look at the informative pleas for help by repeatedly asking questions already answered in the inquiry...
I have found an amazingly Simple solution!!....
Go to Settings > device maintenance > storage > documents > select (all pdf and others you don't want) > delete.
That's it!! So simple!! Less than 2 minutes! Done!!
.... and I am a 55 yr old country bumpkin with absolutely NO computer or tech training!!!
Oh my gosh. This has plagued me for a year and I finally decided to search for solutions. THANK YOU. I cannot believe a customer support tech couldn't have given this simple solution. Thank you so much, Christian B-T. We sound very similar. I am a 52 yr old mom who manages the phone IT issues for our family.
This actually worked or me. I had the option to hit FORCE STOP, not DISABLE. I did that. Closed SETTINGS. Closed Word. Reopened Word and it worked!