Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
CoPilot Android E010028 Error
I have CoPilot and Office365 E3, and Im trying to sign into my work account on Android, and i get the error:
Let's try that again
Sorry about that. There may be a problem with your work or school account. Sign in with a different account.
Code:E010028
And then i can go and sign out and back in , but every time I sign in, i get the same error.
My personal Office account works fine but i want to use it for work.
Thanks
Microsoft 365 and Office | Install, redeem, activate | For business | Other
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29 answers
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Anonymous
2024-02-15T01:14:42+00:00 -
Anonymous
2024-02-15T01:13:01+00:00 Also
With iOS app
And I've even got the paid Microsoft 355 Copilot licence (not intentionally because of the app but fyi) for broader use with Microsoft 365 E3 licence as add on(.
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Anonymous
2024-02-18T19:48:58+00:00 Same here for us. Several workers get the E010028 error.
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Anonymous
2024-02-16T01:34:21+00:00 I am getting the very same error. My Microsoft account was set up via GoDaddy for my own domain name, @EduardoMartinez.com.