8,699 questions
4 answers
How to fix Windows Security blank white window UI?
When I try to open windows security the UI is a blank white screen, attached screenshot. System Notes: Running Windows 11, no missing updates Architecture x64, Intel There are two numbered folders from 2025 and a SecuirtyHealthSetup.exe in my…
Windows for home | Windows 11 | Security and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 94%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
2 answers
Working on updates. And this build of windows will expire soon is also coming many times for me.
My window is showing working on updates from last one week. And also there is one notification is coming many times for me ( this build of windows will expire soon).What should I do?
Windows for home | Windows 10 | Windows update
23,831 questions
asked
2026-09-20T06:46:52.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 32%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
SHIVESH JHA
0
Reputation points
answered
2026-09-20T07:35:14.0233333+00:00
GsN5034 - IA
77,000
Reputation points
Independent Advisor
3 answers
Windows 11 25H2 – CBS/Component Store inconsistency prevents repair installation and cumulative updates
Hello, I am looking for assistance with a Windows 11 25H2 servicing/CBS issue that I have been investigating extensively. The current Windows installation is fully functional for normal use. I would like to repair the existing installation without…
Windows for home | Windows 11 | Windows update
15,526 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 99%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
0 answers
My Feedback
I have received an email that says that are concerned about my problems that are frustrating me. HOW THE HELL AM I SUPPOSED TO REMEMBER AN ANSWER TO SOMETHING I WROTE TO YOU WHEN I HAVE BEEN THROUGH THREE, MAYBE FOUR DAYS, OF OTHER JUNK, WEBSITES,…
Community Center | Discuss the Q&A site | Site bug or problem
Community Center | Discuss the Q&A site | Site bug or problem
Issues or errors on the Microsoft Q&A website.
286 questions
asked
2026-09-20T07:31:59.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 68%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPW%3C/text%3E%3C/svg%3E)
Paul Wesley Bowen
0
Reputation points
asked
2026-09-20T07:31:59.76+00:00
Paul Wesley Bowen
0
Reputation points
2 answers
Delete a 2nd email
How do I delete my second email. I do not need it anymore.
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,701 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 84%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
2 answers
Cant connect to internet on pc but on other devices
Hi! I am recently having issues on my pc with the internet connection. sometimes it will connect but it will say no internet. Or I have to wait long enough for it to barely connect then it will shut off. I dont know why im having this issue now. I tried…
Windows for home | Windows 11 | Internet and connectivity
5,454 questions
asked
2026-09-20T01:00:27.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 57.99999999999999%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EY%3C/text%3E%3C/svg%3E)
yasmine
0
Reputation points
answered
2026-09-20T07:31:09.3866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 0%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFD%3C/text%3E%3C/svg%3E)
franco d'esaro
25,096
Reputation points
Volunteer Moderator
1 answer
How to separate personal hotmail account from work microsoft account
I recently created a Microsoft account for my work. I noticed that my personal Hotmail email account is now associated with my work Microsoft account. I tried to remove the Hotmail email address from the Microsoft account, but then I was no longer able…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,175 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 60%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
1 answer
Co-pilot stopped working
well i had this dialogue with support - see below, please try to look pass my speeling and grammar errors. [PII Removed] Thank you for that information, here is the case number for our interaction today [PII Removed]. About your question, not all of the…
Microsoft Copilot | Other
2,153 questions
asked
2026-09-17T18:18:00.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 47%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Andrew Sutcliffe
0
Reputation points
edited the question
2026-09-20T07:30:59.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 15%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alex-L
12,570
Reputation points Microsoft External Staff
Moderator
1 answer
Cannot sign into Microsoft on new laptop
Cannot sign into to Microsoft account on new laptop. "Ooops, something went wrong"
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,127 questions
asked
2026-09-18T16:42:38.2066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 20%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
James Stafford
0
Reputation points
commented
2026-09-20T07:30:45.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
19,035
Reputation points Microsoft External Staff
Moderator
2 answers
Mouse don't scroll in file explorer on windows 11. Part 2
Mouse don't scroll in file explorer on windows 11. Can be fixed by toggling "launch folder windows a separate windows" and restarting. However, after next restart this process must be repeated. Is there a permanent solution? I am running…
Windows for home | Other | Search, touch, and mouse
198 questions
asked
2026-09-18T20:43:47.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 96%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
lars svensson
20
Reputation points
commented
2026-09-20T07:30:29.3833333+00:00
Hendrix-V
19,035
Reputation points Microsoft External Staff
Moderator
4 answers
One of the answers was accepted by the question author.
Link to Previous in MS Word 365 is missing. Where is it?
I am using Microsoft Word, Microsoft® Word for Microsoft 365 MSO (Version 2512 Build 16.0.19530.20184) 64-bit I have created a document with section breaks properly inserted. When I go to a subsequent section in the document and click on the footer I see…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,749 questions
asked
2026-01-25T11:49:26.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 17%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
Jonathan Loux
45
Reputation points
commented
2026-09-20T07:30:25.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 32%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Russell Cairns
0
Reputation points
2 answers
Windows 11 stop excel from always adopting full screen mode
Windows 11 stop excel from always adopting full screen mode
Microsoft 365 and Office | Excel | Other | Windows
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,701 questions
asked
2026-09-19T01:31:29.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 30%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGW%3C/text%3E%3C/svg%3E)
Graeme WARD
0
Reputation points
commented
2026-09-20T07:30:10.3666667+00:00
Hendrix-V
19,035
Reputation points Microsoft External Staff
Moderator
0 answers
Azure for Students: Active Sponsorship but No Azure Subscription Available
Hello, I am trying to use Azure for Students for a university project, but the student sponsorship appears to be active while no Azure subscription is available in the Azure Portal. Service: Azure for Students / Azure Sponsorship Scenario: I completed…
Azure Advisor
Azure Advisor
An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.
752 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 6%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 59%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
1 answer
Where is my lifetime Office Home & Business 2021 for Mac license?
I purchased a lifetime Office Home & Business 2021 for Mac license. It is under my purchase history including order number, but there is no download link. Where can I download it? The app disappeared from my mac after a restart.
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,789 questions
asked
2026-09-18T22:26:26.0133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 0%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELW%3C/text%3E%3C/svg%3E)
Lisa Wells
0
Reputation points
edited a comment
2026-09-20T07:26:53.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
11,970
Reputation points Microsoft External Staff
Moderator
1 answer
i cant turn on secure boot to active
Windows for home | Windows 11 | Performance and system failures
32,452 questions
asked
2026-09-20T07:24:37.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 35%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
izatking
0
Reputation points
answered
2026-09-20T07:25:02.1733333+00:00
AI answer
2 answers
trying to play a game
I installed Sea of Thieves on my Windows Surface Pro, and after installing and running the game, it tries to load but keeps crashing and says that the video driver has failed. When I go to the troubleshooting page, I get nowhere because it won't load the…
Surface | Surface Pro | Install and update
3,408 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 64%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
1 answer
i ACCIDENTALLY PURVHASED WINDOWS 11 FOR MY MOMS ACCOUNT BUT I MEANT TO PURCHASE IT FOR MYSELF
i ACCIDENTALLY PURVHASED WINDOWS 11 FOR MY MOMS ACCOUNT BUT I MEANT TO PURCHASE IT FOR MYSELF. i WANT TO KNOW HOW TO GET REFUND SO I CAB INSTALL UNDER MY OWN MICROSOFT ACCOUNT
Windows for home | Other | Licensing and activation
182 questions
asked
2026-09-20T06:51:40.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 80%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Maria Montemayor
0
Reputation points
answered
2026-09-20T07:23:18.9733333+00:00
DaveM121
932.4K
Reputation points
Independent Advisor
1 answer
Word 16.113 for macos (27) crashes seconds after opening a large document.
It's an 800 page Word docx, It has always worked with every version for 15 years. Not now. Word reliably crashes. It doesn't crash with a 190 page document. Anyone else?
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,769 questions
asked
2026-09-20T07:22:35.0233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 60%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ralph Smith
0
Reputation points
answered
2026-09-20T07:22:53.85+00:00
AI answer
3 answers
Windows Defender Security Intelligence version fails to Update
Can update using the offline installer, mpam-fe.exe Files from Farbar Recovery Scan Tool FRST.txt Addition.txt I had installed Malwarebytes sometime back; switched back to Defender when the trial expired.
Windows for home | Windows 11 | Security and privacy
8,699 questions
asked
2026-09-18T13:02:52.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 7.000000000000001%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
Anirban Goswami
0
Reputation points
commented
2026-09-20T07:21:18.5+00:00
_AW_
69,241
Reputation points
Volunteer Moderator
1 answer
We need to make roll thought pushing update from server
assignee for Mohammed Afifi Please review the details
Windows for business | Windows Server | Devices and deployment | Install Windows updates, features, or roles
asked
2026-09-20T07:17:43.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 51%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Sheikha Rashid Al-Alawi
0
Reputation points
answered
2026-09-20T07:18:52.96+00:00
Sheikha Rashid Al-Alawi
0
Reputation points