11,429 questions
0 answers
WebP images don't have thumbnails
I need some help, the webp images just don't have any thumbnails in explorer. I have this WebP Image Extension installed and it worked for a while, but a few weeks ago it just stopped working. It's possible 25H2 broke it. I've tried reinstalling but it…
Windows for home | Windows 11 | Files, folders, and storage
asked 2026-06-28T19:50:48.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 74%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
Peter Balogh
0
Reputation points
asked 2026-06-28T19:50:48.0433333+00:00
Peter Balogh
0
Reputation points
1 answer
Request to relist Wolfenstein 2009 on Steam and Xbox store
Hi, now that Microsoft owns both Activision and Bethesda, is there a plan to bring Wolfenstein (2009) back to digital stores like Steam and Xbox? It is a great game and many of us want to play it and earn achievements legally. Thank you!
Windows for home | Windows 11 | Gaming
5,074 questions
asked 2026-05-14T20:59:37.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 60%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Stojadinovic Stefan
0
Reputation points
commented 2026-06-28T19:50:05.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 31%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Christopher Anderson
0
Reputation points
1 answer
HELP ME UNLINK ONE DRIVE THAT IS CAUSING MY GMAIL TO ALWAYS NEED MORE STORAGE
I am losing my mind!! I am the only person I know that has to pay for Gmail. Somehow my pictures are linked to my Gmail, which is linked to my Gmail, which says I need more storage. I have created 4 different email addresses, and it will always come up…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,904 questions
asked 2026-06-28T19:35:14.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 32%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAE%3C/text%3E%3C/svg%3E)
Alexis Etcheverry
0
Reputation points
edited an answer 2026-06-28T19:49:25.7033333+00:00
Stefan Blom
343.2K
Reputation points MVP
Volunteer Moderator
0 answers
windows 10; no wifi detection
newly installed win10 via flashdrive, but unlike previous win11 installation, it doesn't detect any wifi. I've likely wiped some drivers or something, but I'm no tech-person, so any help is appreciated. PC specs: Ryzen 7 5800xt 3.80ghz Team T-Force Delta…
Windows for home | Windows 10 | Internet and connectivity
12,945 questions
asked 2026-06-28T19:48:16.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 17%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA0%3C/text%3E%3C/svg%3E)
ashraspberry-0094
0
Reputation points
asked 2026-06-28T19:48:16.08+00:00
ashraspberry-0094
0
Reputation points
1 answer
One of the answers was accepted by the question author.
How do I get Windows 11 26H1?
Hey, How do I get Windows 11 26H1, as I've still got 25H2? Kind regards, Damo
Windows Insider program | Windows Insider preview | Other
asked 2026-06-28T09:18:38.47+00:00
DysphasiaPV
65
Reputation points
accepted 2026-06-28T19:48:02.07+00:00
DysphasiaPV
65
Reputation points
0 answers
SVM mode only works if I disable hypervisor - how can I have both?
I have a ASUS b550m-a with a ryzen 5 5600x. BIOS is uptodate and chip software was reinstalled. I've tried multiple options to get a successful windows boot when SVM was enabled and the only thing that worked was by disabling hypervisor in the registry.…
Windows for home | Windows 11 | Performance and system failures
31,802 questions
asked 2026-06-28T19:45:37.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 62%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Richard Clements
0
Reputation points
asked 2026-06-28T19:45:37.12+00:00
Richard Clements
0
Reputation points
2 answers
I can't send an email using contact lists. When I go to my list it shows NO MEMBERS. WHY?????
I was finally able to setup an outlook contact list for emails. However, when I try to send it WON'T send. It shows no members in the list. I have spent lots of time trying to figure out what the problem is. I can say that NEW outlook isn't very user…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
11,562 questions
asked 2026-02-02T23:20:08.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 36%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Donna McDowell
0
Reputation points
commented 2026-06-28T19:43:33.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 15%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELL%3C/text%3E%3C/svg%3E)
Laura Lago
0
Reputation points
0 answers
Unable to receive Microsoft verification code – Locked out of Windows laptop
Hello Microsoft Support, I urgently need assistance recovering my Microsoft account. I am the owner of the account, but I am completely locked out of my Windows laptop. When I try to verify my identity, Microsoft asks me to enter the last four digits of…
Windows for home | Windows 11 | Security and privacy
8,339 questions
asked 2026-06-28T19:39:58.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 88%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Angelin Reji
0
Reputation points
asked 2026-06-28T19:39:58.7133333+00:00
Angelin Reji
0
Reputation points
0 answers
My account was hacked, and 2FA authentication was activated on it.
As per the title. I've tried everything, but can't seem to be able to recover my account without human intervention. How can i get further help? To clarify, the 2FA authentication was activated by the hacker afterward
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
23,032 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 92%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
0 answers
Hey, do you know why a random email got added to my Microsoft account
My Windows PC is linked to unknown email addresses that I do not recognize. In Settings, my profile shows ******@tcberck.com, and when Windows asks me to verify my Microsoft account, it wants to send a code to ...@neonmintmail.live, which is not my…
Windows for home | Windows 11 | Security and privacy
8,339 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 56.00000000000001%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETY%3C/text%3E%3C/svg%3E)
3 answers
Contacting customer support
How do I contact customer support? I don't want to talk to an AI, but rather a person, for specific help on a specific purchase of mine.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,904 questions
asked 2026-06-13T04:53:18.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 83%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
Thomas Moore
5
Reputation points
commented 2026-06-28T19:35:59.8466667+00:00
Stefan Blom
343.2K
Reputation points MVP
Volunteer Moderator
0 answers
I have two subscriptions.
I have two subscriptions to 365, but only one (1) shows up in my email that I use. Both are being billed to my credit card, one on July 1, the other on Dec. 1 yearly. #1 - is 365 Family, Dec. 1 Renewal, 09165d8e-8712-4ff1-bcd5-3d488f7e22f2 #2 - is 356…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,904 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 99%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECO%3C/text%3E%3C/svg%3E)
1 answer
manage consent for child in family group so I can remove him.
it won't let me delete him until I manage consent, but there is no consent to manage, it just takes me back. My goal is to get him deleted (he doesn't use any ms products) get myself out of this family group and then join my dad's group.
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
940 questions
asked 2026-06-24T18:53:35.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 31%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Rebecca Clarke
0
Reputation points
commented 2026-06-28T19:32:39.08+00:00
EmilyS726
243.9K
Reputation points
Independent Advisor
0 answers
Outlook update crashed program. I can't send or receive email
I can't send nor receive email since I got a Microsoft update last week. I need help.
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
31,992 questions
asked 2026-06-28T19:32:29.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 9%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDN%3C/text%3E%3C/svg%3E)
Dawn Nettles
0
Reputation points
asked 2026-06-28T19:32:29.63+00:00
Dawn Nettles
0
Reputation points
1 answer
Zoom settings missing from excel in Firefox browser
Hi! I'm using excel in a firefox browser and the zoom controls are missing. All of the simple troubleshooting solutions don't work - there is no zoom slider along the bottom of the webpage, no zoom field in the view tab, searching "zoom" with…
Microsoft 365 and Office | Excel | For home | MacOS
Microsoft 365 and Office | Excel | For home | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,528 questions
asked 2026-06-28T17:38:33.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 16%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Simba
0
Reputation points
edited the question 2026-06-28T19:32:18.49+00:00
Stefan Blom
343.2K
Reputation points MVP
Volunteer Moderator
1 answer
Unable to Leave Inactive Microsoft Family Group – "Manage Consent" Page Returns Empty
Hello, I am writing to request assistance with leaving my Microsoft Family Group, which is currently inactive. The only other member of the group is my son, who is 19 years old and an adult. I would like to dissolve or leave this family group entirely. I…
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
940 questions
asked 2026-06-25T19:39:45.2733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 61%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EED%3C/text%3E%3C/svg%3E)
Elton Dodson
0
Reputation points
commented 2026-06-28T19:31:46.4433333+00:00
EmilyS726
243.9K
Reputation points
Independent Advisor
1 answer
Why cannot remove members from Microsoft Family safety?
Need to remove both account from my Microsoft Family Account! There is no option to remove members from my account! Said first to remove the consent, but is empty, so cannot remove the consent and cannot remove the member! Need to remove at least…
Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
241 questions
asked 2026-06-26T18:57:46.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 46%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Carlos Henrique Silva
0
Reputation points
commented 2026-06-28T19:31:23.9833333+00:00
EmilyS726
243.9K
Reputation points
Independent Advisor
1 answer
How to remove my child from a family group?
I'm trying to remove my child from a family group: On page https://account.microsoft.com/family/home I select my child and click on "Manage consent" It redirects me to page https://account.live.com/mykids.aspx where is the text "To…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,117 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 64%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAE%3C/text%3E%3C/svg%3E)
1 answer
cannot run forward email rule in web
this is quite an emergency I only have prob a week left I am trying to run a rule that forward all emails to another email (gmail) it does not let me click "run rule now" it might be that I have too much mail (about 1600) but another one of my…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,356 questions
asked 2026-06-28T18:36:20.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 94%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESW%3C/text%3E%3C/svg%3E)
Sharon Wang (Sharon)
0
Reputation points
answered 2026-06-28T19:29:54.92+00:00
Manoel Barros
19,630
Reputation points
Independent Advisor
1 answer
Connection error with Microsoft: error 0x80072ee2 and slowness with Microsoft apps
Hello. I have recently upgraded from Windows 10 to 11 and I very quickly noticed some problems regarding logging in to my Microsoft Account. When I first started re-downloading my games, I noticed that the Minecraft Official Website was running extremely…
Windows for home | Windows 11 | Internet and connectivity
5,319 questions
asked 2026-06-28T05:48:05.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 26%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFT%3C/text%3E%3C/svg%3E)
Felipe Terra Milani
0
Reputation points
answered 2026-06-28T19:28:23.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 2%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lucus-V
8,505
Reputation points Microsoft External Staff
Moderator