477,391 questions

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1 answer One of the answers was accepted by the question author.

Not receiving emails

My New Outlook is taking way too long to sync. I will get an email notification on my phone, but it won't show up in the desktop app until 30 minutes later, even if I hit refresh.

Outlook | Windows | New Outlook for Windows | For business
asked 2026-08-01T13:38:52.9766667+00:00
Upik 20 Reputation points
accepted 2026-08-01T15:32:07.17+00:00
Upik 20 Reputation points
2 answers One of the answers was accepted by the question author.

Regarding the issue of Microsoft Rewards

I redeemed two ₹500 PVR Cinema Gift Cards, but both are still showing as "Pending." I haven't received the gift card codes yet. Could you please check the status and let me know when I'll receive them?

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,345 questions
asked 2026-08-01T14:33:38.47+00:00
Dhanraj P 20 Reputation points
accepted 2026-08-01T15:27:38.3366667+00:00
Dhanraj P 20 Reputation points
1 answer One of the answers was accepted by the question author.

Can't remove items from my cart and can't check out

I've been getting these error messages all day. I'm trying to buy a refurbished surface pro 12-inch, and a surface pro keyboard, but when I try to delete previous items from my cart, I get one of these error messages. I've tried other devices,…

Surface | Other
asked 2026-07-31T03:04:26.3966667+00:00
alphabet12 20 Reputation points
accepted 2026-08-01T14:53:55.19+00:00
alphabet12 20 Reputation points
1 answer One of the answers was accepted by the question author.

Double charged for subscription

I have been over charged for subscription since September 2025. But I did not realised until now. How can I request for refund?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-08-01T13:00:32.9333333+00:00
Shander Teo 20 Reputation points
commented 2026-08-01T14:28:42.1833333+00:00
Shander Teo 20 Reputation points
1 answer One of the answers was accepted by the question author.

can't get MSN News over on left side. Only get danged widgets. Hate widgets.

Just did. Can't get access to MSN News. Widgets comes up every time. Hate widgets, want news.

Microsoft Edge | Tabs, address bar, and search | Windows 11
asked 2026-08-01T02:09:34.08+00:00
accepted 2026-08-01T13:42:08.9833333+00:00
1 answer One of the answers was accepted by the question author.

Random Hardware Addresses greyed out in settings

The random hardware addresses option in my settings under the wifi tab is greyed out and wont let me turn it on, i checked my drivers and they are already updated to the latest versions. Is there anyway to fix this?

Windows for home | Windows 11 | Settings
asked 2026-07-29T09:03:10.6766667+00:00
John Kyle 20 Reputation points
accepted 2026-08-01T13:31:05.2333333+00:00
John Kyle 20 Reputation points
1 answer One of the answers was accepted by the question author.

Spam emails in my Sent Items through my school email

I found hundreds of spam emails sent from my own school email address on Outlook. I already changed my password and has Multi-Factor Authentication, even though I found a lot of suspicious devices trying to log into my account no one succeeded and only…

Outlook | Windows | New Outlook for Windows | For education
asked 2026-08-01T12:44:28.5733333+00:00
Sohaila Alahmady 20 Reputation points
accepted 2026-08-01T13:23:28.6566667+00:00
Sohaila Alahmady 20 Reputation points
2 answers One of the answers was accepted by the question author.

Is anyone else missing the Puzzle and Streak on the Bing app?

Hi everyone, I'm having an issue with Microsoft Rewards. The Puzzle and the Streak section have both disappeared from the Bing app. I can still sign in and earn points normally, but those two features are no longer showing. I haven't changed anything or…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,345 questions
asked 2026-07-31T01:35:34.33+00:00
huynh tin 25 Reputation points
answered 2026-08-01T12:53:58.39+00:00
Dumba_M3 7,375 Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Microsoft Account Hacked – Account Recovery Impossible – Unable to Sign In or Update Account Information

Hello, My Microsoft account has been hacked, and I can no longer modify my account information. Is there any way to recover my account other than by following the procedure described on the following website?…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-07-30T18:43:31.63+00:00
Nebulis 20 Reputation points
accepted 2026-08-01T12:50:34.7766667+00:00
Nebulis 20 Reputation points
3 answers One of the answers was accepted by the question author.

Calibri font on Outlook Android Corrupted

The Calibri font on Outlook for Android is corrupted. Certain letters like X appear as spaces, and others are missing.

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-07-29T04:02:22.5366667+00:00
Doran Cook 20 Reputation points
edited an answer 2026-08-01T12:39:58.35+00:00
Doran Cook 20 Reputation points
1 answer One of the answers was accepted by the question author.

how to log into a activision you no longer have access to?

My Microsoft account was banned from Xbox live but I want to log into my Activision account which only had xbox live connected to the account.

Windows for home | Other | Gaming
asked 2026-07-31T23:40:35.1233333+00:00
Kozmo Eclipse 20 Reputation points
accepted 2026-08-01T12:32:59.2366667+00:00
Kozmo Eclipse 20 Reputation points
1 answer One of the answers was accepted by the question author.

How to generate a PDF using azure service

Hi, I need to know the below things, Is there any specific service to generate PDF. Number of users meaning in Subscribe To PDF Creator

Azure App Service
Azure App Service

Azure App Service is a service used to create and deploy scalable, mission-critical web apps.

10,047 questions
asked 2024-08-20T06:41:34.0266667+00:00
Shashika Edirisingha 50 Reputation points
commented 2026-08-01T12:00:53.7166667+00:00
DILIP UPADHYAY 0 Reputation points
2 answers One of the answers was accepted by the question author.

Notification Settings Shows Mobile App No Longer on My Phone

On my computer, the list of apps in Notification settings shows several mobile apps that can send notifications via Phone Link, but one of the apps listed is no longer on my phone. Do I need to reconnect Phone Link?

Windows for home | Windows 11 | Connect Phone and PC
asked 2026-07-30T21:51:38.4366667+00:00
Giraffe20 210 Reputation points
accepted 2026-08-01T11:56:50.73+00:00
Giraffe20 210 Reputation points
1 answer One of the answers was accepted by the question author.

Microsoft Account got hacked.

I tried to log into my Microsoft Account but it is saying that there is no account with that email.When i use my passkey it says the same thing but then shows another email (probably the hacker's email) and asks for the password.I checked on my gamertag…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-07-30T12:23:39.4266667+00:00
Tatiana Moldova 20 Reputation points
accepted 2026-08-01T11:26:00.5033333+00:00
Tatiana Moldova 20 Reputation points
1 answer

DataDays sessoin or Ms Learn Modules , Which one is best for being quickly Certified and learning aspects ?

DataDays sessoin or Ms Learn Modules , Which one is best for being quickly Certified and learning aspects ?

Community Center | Not monitored
asked 2026-07-24T17:49:20.5+00:00
Syed Bilal Haider 120 Reputation points
recommended 2026-08-01T11:15:24.19+00:00
JuliaMarvin 22,530 Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Locked out of admin.microsoft.com – only Global Admin lost Microsoft Authenticator bypass

I cannot sign in to https://admin.microsoft.com. I am the only Global Administrator in our Microsoft 365 tenant. My phone was reset / replaced, and the Microsoft Authenticator app was not backed up. Now sign-in requires approval in Microsoft…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-31T15:32:15.72+00:00
HT Soft 20 Reputation points
commented 2026-08-01T10:33:49.83+00:00
Nabeel awan 0 Reputation points
1 answer One of the answers was accepted by the question author.

Duplicate Profile has created - ******@gmail.com

Hi, Scheduled AI 300 exam for August 5th, currently I'm unable to my profile, when contacted Pearson, they said currently 2 accounts are created under my profile, could you merge this into one. Email : ******@gmail.com Regards, Prem

Community Center | Not monitored
asked 2026-08-01T07:50:47.1633333+00:00
Premjith Augustine 20 Reputation points
accepted 2026-08-01T09:31:47.3266667+00:00
Premjith Augustine 20 Reputation points
1 answer One of the answers was accepted by the question author.

Can't sign in on Microsoft Account

Hi! I'm trying to login using my other Microsoft account (let's call it account "B") but I'm receiving this error: "We couldn't find a Microsoft account. Try entering your details again, or create an account." I didn't used the…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-07-30T20:25:11.7266667+00:00
Abraão Filho 20 Reputation points
commented 2026-08-01T09:30:21.6+00:00
Victor1-V 13,025 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Issue with File History backups not updating after Windows 11 KB5101684 update.

my question https://learn.microsoft.com/en-au/answers/questions/5961282/after-updating-windows-11-to-kb5101684-the-execute https://techcommunity.microsoft.com/discussions/windowsinsiderprogram/windows-11-to-kb5101684-file-history-bug/4542374 Hello,…

Windows for home | Windows 11 | Windows update
asked 2026-08-01T07:44:38+00:00
林宗昇 8,360 Reputation points
commented 2026-08-01T08:59:44.35+00:00
林宗昇 8,360 Reputation points
1 answer One of the answers was accepted by the question author.

folders and photos gone !

I have an HP latop from 2018 and it had folders with photos from 2011 through 2022. My latop got updated and now they're gone ! Is it possible to get them back ? Yes I have also checked the recycle bin with no luck !

Windows for home | Other | Files, folders, and storage
asked 2026-07-30T20:54:31.39+00:00
BRose-1149 20 Reputation points
commented 2026-08-01T08:28:49.11+00:00
Emma1-N 12,450 Reputation points Microsoft External Staff Moderator