15,573 questions
4 answers
One of the answers was accepted by the question author.
I am unable to update windows
When I click on update and shut down, it goes through downloading the updates. Then, it goes to diagnose and then repair. Thereafter, it downloads updates. Next it says 'Something went wrong. Undoing Changes.' Then, the computer restarts without…
Windows for home | Windows 11 | Windows update
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 94%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Pearson VUE OFCRE error on Exam Details page for all Microsoft certification exams
Hello, I am trying to schedule a Microsoft certification exam through Pearson VUE. When I open the Exam Details page, I receive the following message: "Due to a system issue, we are currently unable to process your request... Error Code:…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,988 questions
asked
2026-06-29T14:39:09.2633333+00:00
Muhammad Abdullah
20
Reputation points
commented
2026-06-29T15:46:21.7766667+00:00
Julian Sharp
43,861
Reputation points
1 answer
One of the answers was accepted by the question author.
PartNumber
When I download costs, I can see a charge for a VM. One of the columns is a PartNumber. My question is where can I find the PartNumber on my various resources?
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,006 questions
asked
2024-04-19T18:09:20.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 9%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lynn B
20
Reputation points
commented
2026-06-29T15:35:52.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 59%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Aleksandr Kaushanskiy
0
Reputation points
4 answers
One of the answers was accepted by the question author.
Cant activate Windows 11 on my new PC
I keep getting "We can't reactivate Windows as our servers aren't available right now. Wait for a few minutes or try adding your Microsoft account again." when using the troubleshooter. I signed in the same account my digital license is linked…
Windows for home | Windows 11 | Licensing and activation
5,328 questions
asked
2026-04-07T10:45:51.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 11%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Darryl Chin
25
Reputation points
commented
2026-06-29T15:29:49.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 96%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Neil D
34,305
Reputation points
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
Computer locked due to scam on my pc. How to get rid of it? This is a scam
Computer is locked. How do I get rid of this scam. I can’t do anything on my desktop
Windows for home | Windows 11 | Security and privacy
8,735 questions
asked
2026-06-29T15:04:06.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 23%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jerry Hatfield
20
Reputation points
accepted
2026-06-29T15:26:05.09+00:00
Jerry Hatfield
20
Reputation points
1 answer
One of the answers was accepted by the question author.
Scanning a drive
I need to scan an individual drive with defender but I do not see any option to do that.
Windows for home | Windows 10 | Security and privacy
17,578 questions
asked
2026-06-29T05:31:01.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 26%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEM%3C/text%3E%3C/svg%3E)
Eric Mackie
20
Reputation points
accepted
2026-06-29T15:13:38.61+00:00
Eric Mackie
20
Reputation points
2 answers
Payment taken twice
My subscription was taken on 9th November 2025 then again on 24th June 2026 !!! This cannot be correct for the same subscription On my subscription page it states next payment is due on 9th November 2026 Please sort this out
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,094 questions
asked
2026-06-25T17:23:17.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 41%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENW%3C/text%3E%3C/svg%3E)
Norman Will
0
Reputation points
recommended
2026-06-29T15:10:24.72+00:00
Stefan Blom
353K
Reputation points MVP
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
Message not sent due to daily limits
I sent 2 emails today, no attachments or photos. On attempting to send the third email I get this message: "Your message wasn't sent because there's a daily limit for how many messages can be sent. We've saved it to your drafts folder. For virtually…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,900 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 22%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Workspace creation problem, stopped my progress.
I'm on a student subscription, and I'm doing a Microsoft course, "Machine Learning Operations Engineer Associate." For this I have to create a workspace, but I'm not able to create one in any region. This issue is preventing me from progressing…
Azure Synapse Analytics
Azure Synapse Analytics
An Azure analytics service that brings together data integration, enterprise data warehousing, and big data analytics. Previously known as Azure SQL Data Warehouse.
5,663 questions
asked
2026-06-25T14:46:52.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 39%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
Aditya Jaiswal
20
Reputation points
accepted
2026-06-29T14:41:42.9366667+00:00
Aditya Jaiswal
20
Reputation points
1 answer
One of the answers was accepted by the question author.
New Outlook for Windows – Reply/Forward does not include original message (no quoted text, no expander)
Hi, I’m experiencing a reproducible issue in New Outlook for Windows where replying or forwarding an email does not include the original message. The quoted text region does not render at all, and there is no “…” expander or “Show quoted text”…
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,432 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 86%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES4%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 44%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJQ%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
AI-900 - Microsoft Azure AI Fundamentals being replaced
This expires tomorrow and is being replaced. My company prefers I take the test with the one being replaced. Can you please let me know what the new replacement test is? Thank you and I will sign up for that class.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,988 questions
asked
2026-06-29T11:56:41.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 37%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPT%3C/text%3E%3C/svg%3E)
Patrick Thompson (US)
20
Reputation points
commented
2026-06-29T14:27:32.18+00:00
Julian Sharp
43,861
Reputation points
1 answer
One of the answers was accepted by the question author.
Unable to Update Payment Method
I have a past due invoice due to credit card declined as the card was already invalid. I have tried many times to replace the card, add payment method or using pay now. But I keep getting "Check that the details in all fields are correct or try a…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,222 questions
asked
2026-06-29T13:40:54.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 72%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVF%3C/text%3E%3C/svg%3E)
Virogreen Finance Department
20
Reputation points
accepted
2026-06-29T14:12:36.7133333+00:00
Virogreen Finance Department
20
Reputation points
1 answer
One of the answers was accepted by the question author.
Can users access the Microsoft 365 Copilot Chat API (preview) with Microsoft 365 Copilot pay-as-you-go service?
Hi - On the Overview of the Microsoft 365 Copilot Chat API (preview) page I read the following: The Chat API is available at no extra cost to users with a Microsoft 365 Copilot add-on license. Support for users without a Microsoft 365 Copilot add-on…
Microsoft 365 and Office | Development | Other
Microsoft 365 and Office | Development | Other
Building custom solutions that extend, automate, and integrate Microsoft 365 apps.
4,790 questions
asked
2026-06-29T13:00:57.4733333+00:00
Marco vanW
181
Reputation points
accepted
2026-06-29T14:10:09.4333333+00:00
Marco vanW
181
Reputation points
2 answers
One of the answers was accepted by the question author.
Verification Request for toll free number in azure communication services is failing
The issue is I am unable to do kyc for a toll free number purchased under "azure communication services" After filling the form for verification and hitting submit I am seeing the error attahced
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,808 questions
asked
2026-06-23T05:55:52.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 2%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Ali Abrar Mohammed
40
Reputation points
commented
2026-06-29T14:10:06.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 10%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETI%3C/text%3E%3C/svg%3E)
Tech Initiative
0
Reputation points
6 answers
One of the answers was accepted by the question author.
how to reinstall hid compliant touch screen after uninstalling it and restarting
so because my touchscreen wasnt working i went to device manager and uninstalled the hid compliant touch screen then immediately restarted my computer. it appears to be missing and i dont know how to bring it back also to mention it was originally…
Windows for home | Windows 10 | Devices and drivers
39,759 questions
asked
2026-06-29T02:32:20.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 96%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
Avril Gabriel
20
Reputation points
accepted
2026-06-29T14:08:53.0433333+00:00
Avril Gabriel
20
Reputation points
1 answer
One of the answers was accepted by the question author.
Soundwire drivers disabling built in Realtek speakers
How do I stop soundwire drivers in microsoft updates hijacking and disabling my speakers?
Windows for home | Windows 11 | Devices and drivers
24,467 questions
asked
2026-06-28T13:35:04.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 30%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
tony hargreaves
20
Reputation points
accepted
2026-06-29T14:07:40.6533333+00:00
tony hargreaves
20
Reputation points
1 answer
One of the answers was accepted by the question author.
External cache is not working as expected for the APIM
I am trying to enable semantic caching for the APIM. I have updated the policy as per the documentaions, however during the trace, it is noticed that it is showing an error message "``No appropriate cache found for provided policy configuration.…
Azure API Management
Azure API Management
An Azure service that provides a hybrid, multi-cloud management platform for APIs.
2,839 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 75%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Recently I received an email welcoming me to onedrive
I received an email welcoming me to onedrive on 3 of my personal accounts via gmail. In 2/3 of the accounts i got two emails, one welcoming me to one drive and the other introducing me to onedrive. I do not use one drive, and I mainly game (minecraft…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,179 questions
asked
2026-06-28T14:20:30.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 92%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Skylar Star
20
Reputation points
commented
2026-06-29T13:44:52.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 31%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Arthur
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Can't type text into text area of new email of New Outlook for Windows 11. All other areas allow text entry, including replies, subject entry and To/From entries.
Can't type text into text area of new email of New Outlook for Windows 11. All other areas allow text entry, including replies, subject entry and To/From entries.
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,065 questions
asked
2026-02-11T21:38:01.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 82%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKB%3C/text%3E%3C/svg%3E)
Kevin Burke
25
Reputation points
commented
2026-06-29T13:33:24.8+00:00
Hornblower409
15,715
Reputation points
1 answer
One of the answers was accepted by the question author.
.NET Runtime error/Kernalbase.dlll issues with software installation and use.
Been trying to help fix my partner's PC for a few days now, and we're at a loss. What essentially started as a REWASD issue with the .NET and about a week of back and forth with the REWASD team trying to fix the issue. They ended up saying the issue is…
Windows for home | Other | Performance and system failures
2,865 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)