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1 answer One of the answers was accepted by the question author.

I need help adding family members to my microsoft 365 personal

I need help adding family members to my Microsoft 365 personal account. <Moved from: Microsoft 365 and Office/Other>

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-05-27T00:28:23.2366667+00:00
Linda DeBoard 20 Reputation points
edited the question 2026-06-17T23:33:23.0333333+00:00
Don Varnau 19,930 Reputation points Volunteer Moderator
2 answers One of the answers was accepted by the question author.

How can we get help to track down Azure Maps API usage

We are seeing huge increases in our Azure Maps API usage. Growth is ramping up seemingly exponential and we're stuck trying to track down where the requests originate. We can't find much in terms of analytics on Azure Maps to help us track down the…

Azure Maps
Azure Maps

An Azure service that provides geospatial APIs to add maps, spatial analytics, and mobility solutions to apps.

938 questions
asked 2026-06-12T15:46:27.8166667+00:00
Lu 40 Reputation points
accepted 2026-06-17T23:33:17.7166667+00:00
Lu 40 Reputation points
1 answer One of the answers was accepted by the question author.

Revert to prior version of OneDrive

I have an iMac with an intel Core i5 processor running macOS Ventura. Ventura is the most recent OS for the machine. I have autoupdates activated. A new version of OneDrive was installed and it will not operate with Ventura. How do I remove the new…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-06-17T22:48:37.55+00:00
Brad Sacks 20 Reputation points
accepted 2026-06-17T23:24:54.4566667+00:00
Brad Sacks 20 Reputation points
4 answers One of the answers was accepted by the question author.

Sharing Calendar

I have shared my calendar but its still working. I have followed all the instructions to the letter.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-06-17T17:04:14.9033333+00:00
Jeffrey Regan 20 Reputation points
accepted 2026-06-17T22:26:32.4266667+00:00
Jeffrey Regan 20 Reputation points
1 answer One of the answers was accepted by the question author.

How to get a hold of a Person for support for Office 365 for Business Standard. It has been 5 days since I submitted a ticket and I am unable to conduct business without access to my account.

I have been locked out of my Office 365 for Business Standard account for over a week. I am the business owner-only license and the global admin. I submitted a ticket five days ago and have been unable to get a hold of any person other than the AI bot.…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-17T17:04:04.5666667+00:00
ChristopherK 20 Reputation points
commented 2026-06-17T20:49:25.2833333+00:00
Anonymous
2 answers One of the answers was accepted by the question author.

Azure VPN Gateway root certificate rotation affecting Windows 365 Cloud PC

We received the notification "Update your Azure VPN Gateway Point-to-Site VPN client profile before 31 January 2027". Does the Azure VPN Gateway root certificate rotation affect Windows 365 Cloud PC connectivity in this case? As this is all…

Azure VPN Gateway
Azure VPN Gateway

An Azure service that enables the connection of on-premises networks to Azure through site-to-site virtual private networks.

2,182 questions
asked 2026-06-17T15:24:13.65+00:00
Brandon Boudreaux 20 Reputation points
accepted 2026-06-17T20:40:50.6533333+00:00
Brandon Boudreaux 20 Reputation points
3 answers

What does "Intelligence data from AI assisted features" mean

What does the phrase "Intelligence data from AI assisted features" in the properties of a word document mean?

Microsoft 365 and Office | Word | For education | Windows
asked 2025-12-08T01:37:21.2066667+00:00
Dr. Michael Brisbois 5 Reputation points
commented 2026-06-17T20:26:30.14+00:00
Charles Kenyon 171.1K Reputation points Volunteer Moderator
3 answers One of the answers was accepted by the question author.

Can all files in the OneDrive recycle bin be moved to an external drive rather than the original locations?

OneDrive is terribly frustrating as I'm having many issues including not properly syncing, not properly moving files to OneDrive's recycle bin. First, is there an easy way to move ALL files from the OneDrive recycle bin to a separate location,…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-06-16T13:47:39.14+00:00
Tom Harrington 40 Reputation points
edited an answer 2026-06-17T19:46:00.57+00:00
Craig Long 18,635 Reputation points
4 answers One of the answers was accepted by the question author.

STOP ANNOYING COPILOT CHAT POP UP IN APPS

We use Office 365 for business, Windows 11 Enterprise; OS build 26200.7462; Experience Windows Feature Experience Pack 1000.26100.275.0 Starting December 17 each time i open a desktop app (Word, Excel, PowerPoint, etc) i get the MOST ANNOYING POP UP from…

Microsoft 365 and Office | Word | For business | Windows
asked 2025-12-18T00:08:43.91+00:00
AW Vancouver 85 Reputation points
commented 2026-06-17T19:29:29.4866667+00:00
Charles Kenyon 171.1K Reputation points Volunteer Moderator
3 answers One of the answers was accepted by the question author.

icloud for windows issues

I could calendar is not synching with outlook calendar

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-06-16T20:01:29.28+00:00
Frank Fowlie 20 Reputation points
commented 2026-06-17T19:20:29.1066667+00:00
Alexis-NG 18,070 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Tenant fetching error

Starting today, I'm experiencing 'Tenant fetching error' with Azure portal services on one network. However, the issue does not occur on another network. Is the public IP address on my affected network being blocked by Azure?

Azure Front Door
Azure Front Door

An Azure service that provides a cloud content delivery network with threat protection.

1,234 questions
asked 2026-06-15T22:18:42.78+00:00
Eric Sun (ScreenBeam) 35 Reputation points
accepted 2026-06-17T19:00:34.26+00:00
Eric Sun (ScreenBeam) 35 Reputation points
2 answers One of the answers was accepted by the question author.

How to remove a persistent shortcut ''Learn about this picture'' from Microsoft Edge in the desktop ?

I found a shortcut useless to me that I didn't expect to see on my desktop operating a Windows 10 version of the system. I realized this shortcut called ''Learn about this picture'' was from Microsoft Edge and its intention was to show images on the web…

Bing | Bing Search APIs | Bing Image Search API
Microsoft Edge | Microsoft Edge development
asked 2025-02-13T22:05:25.43+00:00
Valmichel Jonas 20 Reputation points
commented 2026-06-17T18:58:56.83+00:00
Eva P 0 Reputation points
1 answer One of the answers was accepted by the question author.

OneNote cannot share a page via e-mail

With microsoft® onenote® for microsoft 365 mso (version 2603 build 16.0.19822.20086) 64-bit when I want to use the feature "share e-mail copy of page" the following error message appears: "Microsoft Outlook is not properly installed or…

Microsoft 365 and Office | OneNote | For business | Windows
asked 2026-05-12T06:41:53.9133333+00:00
Cerrato, Mauro (CARIAD) 20 Reputation points
commented 2026-06-17T18:56:34.09+00:00
Liz Martinez 0 Reputation points
1 answer One of the answers was accepted by the question author.

Personal Microsoft account cannot access Azure Portal - AADSTS5000225 tenant blocked

I am using a personal Microsoft account and cannot sign in to Azure Portal. Sign-in fails with: Error code: AADSTS5000225 Tenant: Default Directory Tenant ID: PII Message: The tenant has been deauthenticated / blocked due to inactivity. Trace ID:…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-06-17T17:43:15.23+00:00
Igor Gaidai 20 Reputation points
accepted 2026-06-17T18:39:18.19+00:00
Igor Gaidai 20 Reputation points
2 answers One of the answers was accepted by the question author.

Cross Device service High CPU ,RAM usage

Like… what is happening with this app? Are you trying to mine some Bitcoin or something? I don’t know why it keeps auto-starting. Stopping it from services.msc doesn’t work, and disabling it from Task Manager> Startup Apps also doesn’t work. …

Windows for home | Windows 11 | Connect Phone and PC
asked 2026-02-26T11:24:51.9866667+00:00
keegang 30 Reputation points
commented 2026-06-17T18:35:46.7066667+00:00
Ruslan Livanskiy 10 Reputation points
1 answer One of the answers was accepted by the question author.

outlook mail

outlook is not sending emails out, storage is fine, connection is fine outlook mail

Outlook | Web | Outlook.com | Email
asked 2026-06-17T17:19:26.7533333+00:00
Gina Ritter 20 Reputation points
commented 2026-06-17T18:17:01.2333333+00:00
Gina Ritter 20 Reputation points
3 answers

How to set calendar notification to stay visible on my PC screen for 24 hours or until I dismiss them

I have looked everywhere, and the answers are all the same. The instructions tell me to set the Display duration to my desired length, but then it doesn't allow me to change the duration to the length I want, which is either to stay on the screen until I…

Windows for home | Windows 11 | Accessibility
asked 2026-03-14T16:39:13.7133333+00:00
Chris Byrd 50 Reputation points
answered 2026-06-17T18:06:08.8033333+00:00
robin billups 0 Reputation points
2 answers One of the answers was accepted by the question author.

problem with recived the vauched

Hello, I participated in Microsoft AI Skills Fest and completed an eligible playlist on AI Skills Navigator. I am trying to claim my certification voucher, but I have not received it yet / I cannot find the claim link. Could you please help me verify my…

Community Center | Not monitored
asked 2026-06-15T17:02:32.1366667+00:00
Nick Duban Quevedo 20 Reputation points
commented 2026-06-17T17:56:40.5333333+00:00
Julian Sharp 43,861 Reputation points
2 answers

Two accounts billed twice

I seem to have 2 accounts/subscriptions now. I had to update my mailing address, email address and phone number. I do not have access to the old email address nor to the old phone number. I had to setup a new account in February 28, 2026 and paid $108.36…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-05-20T16:16:43.6466667+00:00
Carlotta Renner 0 Reputation points
recommended 2026-06-17T17:47:43.0766667+00:00
Stefan Blom 353.5K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Cardholders name is incorrect

I tried to access the free account but while signing up it's showing me that the cardholder's name is incorrect even though it is correct . I tried it several times and with different cards too but it still showed me the same error. i checked everywhere…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,013 questions
asked 2021-10-21T14:20:53.913+00:00
Rohit Raj 26 Reputation points
commented 2026-06-17T17:39:46.5433333+00:00
Hibberth Bright 0 Reputation points